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  5. Reviews of Homewood Suites by Hilton Ocala at Heath Brook

Reviews of Homewood Suites by Hilton Ocala at Heath Brook This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4610 Southwest 49th Road, Ocala, FL 34474, United States

#13 of 47 hotels in Ocala

Guests' Choice

Review Score

Based on 61 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    We spent two nights. The bed was too hard for us. The second night my back was hurting so bad, I got up and tried sleeping on the sofa. We will have to try another hotel next time we go visit my mother. Most people would probably find the beds to be fine.

    The location was perfect. We were in town for my mothers birthday, just a block away from Publix where we picked up her cake. The bedroom was separate with it's own large television, which was much appreciated when my husband wanted to watch football. The sink was separate from the shower which made getting ready easier. The a/c worked great and there was plenty of hot water.

    Stayed in January 2025

  • Reviewed: December 16, 2024

    8.0
    No comments
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    no comments

    no comments

    Stayed in December 2024

  • Reviewed: November 28, 2024

    9.0
    Nice suite, good location in Ocala
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    I didn't really like the pillows. They weren't fluffy. The tiles on the bathroom floor could use some deep cleaning. It would have been nice to use the outdoor hot tub, but it was broken and looked nasty.

    The location of this hotel was very convenient to restaurants; we were able to walk to one. It would have been nice to have a grocery nearby as well. We appreciated the kitchen amenities, the large TV, and the computer desk. The breakfast was great! Lots of choices.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    8.0
    The suites are very accommodating for families.
    • Family with young children
    • Suite with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I saw several reviews about the breakfast not being the best. For the price of the rooms, the breakfast should be much better.

    The location is great!

    Stayed in November 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast did not offer as many options as many places we've stayed. Eggs were dry and cold, as were the potatoes

    The breakfast wasn't as good as other hotels we've stayed in

    Stayed in May 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They said room slept 5 but only had beds for 4. We arrived late and were all exhausted so we made due but it wasn’t the best sleep

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not good

    Good location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    It was decent.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Lack of consistent housekeeping. We stayed 4 nights arranged housekeeping for the third day. No one showed up. We went to the desk and picked up our own towels. We were paying $320 a night housekeeping should be better. Also the eggs and oatmeal were disappointing.

    Location

    Stayed in March 2024

  • Reviewed: December 26, 2023

    8.0
    No Masking Allowed in the State of Florida!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    We didn't like the message that we received, a few days before our arrival, notifying us about the requirement of masks. In the state of Florida, a business isn't allowed to require one. Please read Florida Statute, Section 381.00316 that states businesses may not require any person to wear a face covering in order to gain access to, entry upon, or services from the business. We debated if we still wanted to keep our reservation. However, once we got there, we were relieved that we were not going to have to debate anyone over it. In fact, no one was wearing a mask. I would suggest that you stop sending out these messages, especially in the state of Florida, where it's not allowed. In our room, I would have liked an actual coffee pot, or even a Keurig machine. We also would have liked more towels/washcloths in the room when you check in.

    We liked the location. It was very close to restaurants, stores, malls, etc... We liked the breakfast buffet. We liked our room, that had a separate bedroom & kitchen.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Enjoy this day Great room great location but you might want to get breakfast elsewhere
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The continental breakfast over three days was disappointing because there was no warm food, cold sausage, cold potatoes, or cold eggs. I don't believe they spent any time keeping the hot food warm after it was cooked

    I thought the location was great. Everything you need is very close by.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was the only substandard part of the stay.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Very close to shopping but not too busy

    Stayed in July 2023

  • Reviewed: October 10, 2023

    8.0
    Great Stay with young family
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Most breakfasts you had to eat on Styrofoam plates and plastic utensils, but I also understand staffing is probably an issue to keep up with dishes

    The breakfast every morning was a nice feature. Our room was very comfortable and it was great that the staff was able to provide a crib for our baby which was safe and assured my anxiety of sleep safe practices. The pool area was nice and my 2 young kids loved it. Very family friendly hotel!

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Better lighting in the parking areas.

    The room is a very nice large suite.

    Stayed in September 2023

  • Reviewed: May 11, 2023

    8.0
    i have stayed at this facility before, and it is showing needs for painting /updatingit is showing signs of need for
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    close proximity to shopping, restaurants, interstate. etc

    Stayed in May 2023

  • Reviewed: March 27, 2023

    9.0
    Very good and well-located hotel with great front-desk staff.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights

    Room cleaning was only available on request, which was a bit surprising for such a good place. Also I felt that this time (I've stayed there several times), the breakfast wasn't that great...again, for such a solid hotel.

    The hotel is in an excellent location for stores and necessities, also quite a number of restaurants. Diane and the front-desk team are super, always "on their game."

    Stayed in March 2023

  • Reviewed: February 28, 2023

    8.0
    Great room & pool but hot tub not working properly. Poor breakfast - canned fruit, no Greek yogurt or granola, No ba
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor breakfast. No jets working on hot tub & hand rail broken / dangerous - coming out of ground. No housekeeping.

    2 room suite, pool, location etc.

    Stayed in February 2023

  • Reviewed: October 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no restaurant

    the fact it was a suite.

    Stayed in October 2022

  • Reviewed: July 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Was very easy to get to our room and our car

    Stayed in July 2025

  • Reviewed: February 7, 2025

    10
    Room was great very clean! But staff needs to talk to people more and while on the phone smile and say I’ll be right wit
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff needs to engage with quests more(front desk) no smile etc

    Stayed in February 2025

  • Reviewed: December 23, 2024

    10
    I had a great time and would definitely visit again.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Absolutely nothing. Wish I would have visited during a better season so I would be able to use the pool. I found out the pool was heated on my last day, but I'll return and when I do - I will swim all day...lol.

    Due to a bad review I read before booking, I expected an unkempt room - that was far from the facts! The room had everything I needed that I might have forgotten. The food was great - and don't forget free!

    Stayed in December 2024

  • Reviewed: November 10, 2024

    10
    Nicely furnished suite. Good size!
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Too far from adventure hospital Ocala

    Close to shopping

    Stayed in November 2024

  • Reviewed: September 25, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    at check in i spent 15 minutes to get the key as the machine was not working. the room had a strong humidity smell the room is serviced every other day and i wasnt made aware of that at check in. WHen i complained, they told me there was a (tiny) sign in the bathroom advising that.

    Stayed in September 2024

  • Reviewed: October 12, 2023

    2.0
    I WANTED TO ASK FOR A REFUND BASED ON THE ISSUES I JUST WROTE ABOUT IN THIS REVIEW !
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    SEVERAL ISSUES RESULTED IN CHECKING OUT EARLY ! TOILET FLUSH PROBLEM VERY MUSTY SMELL IN ROOM MADE US FEEL SICK BED WAS NOT COMFORTABLE AT ALL RATE WE PAID EVEN USING PRICELINE WAS NOT FAIR BASED ON OUR EXPERIENCE ! BREAKFAST WAS HONESTLY THE WORST I HAVE EVER HAD IN A HOTEL ! NO BEVERAGE CHOICES, JUST COFFEE , WATER WITH A TERRIBLE TASTE , WARM CRANBERRY JUICE . EGGS WERE HORRIBLE, POTATOES LIKE RUBBER, SAUSAGE HORRID , STAFF WAS NOT WITH THE PROGRAM , CEREAL IN A DISPENSER AND THE MILK WAS IN A SMALL PITCHER IN A DIFFERENT PLACE FRUIT WAS CANNED , GRAPEFRUIT WAS WHOLE NOT EVEN SLICED IN HALF AND NO UTENSILS AVAILABLE TO DO ANYTHING WITH IT ... JUST CRAZY AND REVIEWS WE SAW BEFORE BOOKING SAID IT WAS ONE OF THE 3 BEST IN OCALA ...

    LOCATION AND THE STAFF WERE PLEASANT . LOGAN IS AN EXCELLENT FRONT DESK PERSON BUT OTHERWISE THE FACILITY ITSELF WAS NOT EVEN CLOSE TO BEING UP TO PAR FOR A 3 STAR HILTON .

    Stayed in October 2023

Showing 1 - 25

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