118 N Jefferson , West Loop, Chicago, IL 60661, United States
#19 of 183 hotels in Chicago
Guests' ChoiceBased on 381 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.1
Staff
9.1
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 18 August 2025
Bradley
United StatesAll was good.
Clean, location, and quiet.
Stayed in August 2025
Reviewed: 4 August 2025
Thomas
United Statesmattress could have been better. The cooling vent would go on high and it was directed on the bed. Much too much airflow directed at the bed.
Stayed in August 2025
Reviewed: 3 August 2025
Timothy
United States65.00 a night for parking
Breakfast was good
Stayed in July 2025
Reviewed: 24 July 2025
Carmichael
United StatesThe mattress on the sofa bed was old and not comfortable (even to my 10-year-old). I would recommend updating it. You can tell it was old. Also, there was no dish soap. The room had everything you need to cook, but no soap to wash dishes by hand. I see the dishwasher is there, but if it's only one cup, handwashing is easier. When checking in, we were told that happy hour was Monday to Thursday, and then, sadly, we found out that it was only on Wednesdays.
The breakfast is one of the main reasons we chose to stay at this hotel, and we had a great attendant named Annette, who was very welcoming and friendly. The housekeeper was great (we did not meet her/him), but you can tell they took their time. We used the gym daily and had no problems. Everywhere you went in the hotel, the staff and housekeeping were very friendly.
Stayed in July 2025
Reviewed: 9 July 2025
Amanda
United KingdomThe pull out bed for my two daughters was very uncomfortable the mattress was stained. The breakfast was the same everyday not a lot of selection.
The suite was spacious. Great view. I loved having the pool and terrace
Stayed in July 2025
Reviewed: 8 July 2025
Unmultimedio
ColombiaNothing special, except maybe the price, which is pretty expensive considering it's a bit far away from The Loop.
The hotel was pretty good, offering a very nice and abundant breakfast buffet. The room was quite spacious, featuring a nice kitchen area with a dishwasher and plenty of dishes, as well as a large bathroom with a high-pressure shower. All the staff were helpful and respectful, but especially in the breakfast area, there was a person named Annette who was super friendly and attentive to our needs every day at breakfast time. The room was tidied up every day, and the views from it were amazing.
Stayed in July 2025
Reviewed: 30 June 2025
Patrice
United StatesLocation, breakfast included, cleanliness, room size, public areas, rooftop patio
Stayed in June 2025
Reviewed: 23 June 2025
Campa
United StatesAmenities , cost of self service bar, over priced
Location
Stayed in June 2025
Reviewed: 23 June 2025
Price
United StatesParking was a little tight. We were a little confused that there were two hotels in one and it made the breakfast room and check in just a tiny bit confusing.
Breakfast room was clean and food was tasty.
Stayed in March 2025
Reviewed: 9 June 2025
Michael
United StatesN/A
Staff was great. Bonnie was amazing, very helpful.
Stayed in June 2025
Reviewed: 8 June 2025
Teaira
United StatesThe food could of been better ther was only oatmeal for hot food
Stayed in May 2025
Reviewed: 26 May 2025
Rajive
IndiaBreakfast
It’s location .
Stayed in May 2025
Reviewed: 14 May 2025
George
United StatesEarly check-in
Stayed in May 2025
Reviewed: 3 May 2025
Amy
United StatesCan't think of anything!
The size of the room The cleanliness Excellent staff Central location
Stayed in April 2025
Reviewed: 26 April 2025
Helene
FranceIt could be great to put a sponge to make the dishes.
We spent 5 nights in the hotel. Everything was perfect. The location near a subway station. The breakfast was really good and a special thank you to Annette ( the very nice lady at the breakfast) who was super nice with us and our daughter. She made the 10/10 !
Stayed in April 2025
Reviewed: 25 April 2025
Alma
United StatesEverything was amazing
Stayed in March 2025
Reviewed: 24 April 2025
Sierra
United StatesThe only thing that had me on edge was the parking situation. We were able to find parking even through the weekend.. it was just the thought of possibly not that had us on edge lol
The front desk staff was amazing & very informative!
Stayed in April 2025
Reviewed: 21 April 2025
Shawnice
United StatesThe parking it shouldn't be $65 for on site parking when you already paying to stay at the property especially if it's not valet parking
My room view
Stayed in April 2025
Reviewed: 14 April 2025
Billy
United Statesclean room and updated
Stayed in April 2025
Reviewed: 7 April 2025
Kasi
United StatesEverything was perfect, the staff was so nice and helpful. Exceeded all of my expecations. Would stay again and recommend to anyone!
Stayed in April 2025
Reviewed: 6 April 2025
Mattyshia
United StatesPillows were extremely uncomfortable Bed was ok as well
Had a corner room, so view was awesome. Room was set up well. Clean and cozy. Loved having the kitchenette.
Stayed in April 2025
Reviewed: 2 April 2025
Angela
United StatesPillows need upgrading - not the most comfortable.
Many amenities such as kitchen in room, price, location, ease of reservation/check in and check out and especially appreciated baggage hold.
Stayed in April 2025
Reviewed: 28 March 2025
Ah-janai
United StatesI loved everything about this hotel, including the location! Breakfast was included in the stay, and I was able to check in early for a small fee which was great after a long day of travel. The rooms were spacious, extremely clean, and comfortable. It was also nice to have a full kitchen setup including refrigerator and microwave. I also happened to leave a blanket with great sentimental value in the room. The front desk staff were able to grab the blanket and hold it for me to pick up at the front desk when I returned from my trip. That was so thoughtful and made my long travel itinerary easier. I will be staying here again and recommend this hotel to anyone looking for a hotel in a great are, great amenities, and reasonably priced.
Stayed in March 2025
Reviewed: 24 March 2025
Seanya
United StatesN/A
The view. The room and sheets were clean
Stayed in March 2025
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