Reviews of Home2 Suites by Hilton Austin/Cedar Park 3 stars

Clean room and good location

Clean room and kind staffs

Full size fridge and microwave couch

Beds were hard

The staff was really helpful! The front lobby was nice and appealing. The room was very nice and I slept very well. The window blinds were wonderful as they kept out the light. I also liked the curtain between the spaces. Overall, just a wonderful room!

I wasn’t impressed with the egg things. They were super dry. The orange and cranberry juices were very watered down and not tasteful at all

Clean friendly

Had to move rooms due to no air

The front desk staff was very kind and accommodating. Rooms were big and comfy. Walk to HEB, Starbucks, Movie theatre, Liquor store.

Water or selzer water available at breakfast.

Breakfast was just OK. Location was handy to my daughter's house which was the reason for our visit. A number of shops close by.

One lift out of two didn't work. Pool was closed by Health Dept for 3 days. Floors are very thin - we could hear loud footsteps from the rooms above. Room was cleaned three times in 11 days.

The staff was awesome

Beds are small but thought we were getting a king suite

It was clean. Liked the curtain separating the bed from the rest of the room. The temperature controls worked well, The bathroom was good. Nice shower, good soap, shampoo and body wash. Also, the blackout shade was really nice. The maid was really nice.

The stopper in both sinks didn't work. There wasn't much room between the desk table and the bed. The mattress was too soft. I couldn't get onto the wifi network the first time. Later I did get on. The key entry to the hotel didn't work in either the front or side entrance. My husband went around to the stairwell to let me and another guest in. I let in guests at the side door. The towels were cheap, stiff and scratchy. The TV only plays network TV, which we never watch; the remote control shows Netflix as an option, but it doesn't have Netflix. The little laundry is inside the workout area, so the whole area has scented laundry product fumes. Not healthy.

Location

Was there five days , no room service the entire time we were there

It is located near by many stores and restaurants. The room is big enough for two. Simple kitchen is also a plus.

No one cleaned our room for 4 nights. We did request for cleaning but no one showed up before we check out.

The room was terrible. The bed was uncomfortable.sink was not properly cleaned. Housekeeping refused to clean my room after they came by on the second day of my stay, and I politely asked to give me 30 mins to vacate my room. The next day, I also left a message at the front desk. I was there for four nights and my room was not cleaned.in the whole 4 nights. This will definitely be my last stay at any Home 2Suites. Very very disappointing stay. Not to mention their mediocre breakfast menu. Basic eggs are not even present on the menu....Noisy air-conditioning in the room... The list goes on and on.....

Everything

Weather

Location

It was fine

This was my first time staying in a Home2 Suites and it was absolutely wonderful! The sheets are the softest I've ever slept on! I have a really hard time sleeping in a bed that is not my own, but not here, I slept so peacefully and comfortably! I will definitely look for this hotel when I travel from now on!

I liked everything about my stay!