Shower controls unresponsive. Difficult to adjust. Breakfast ran out of food. Full house with food greedy clients. Clients acted like it was a feed trough. Not their last meal. Over filled plates, wasted food.

Location great for access to Smyrna Airport. Big room. Pretty quiet.

Stayed in June 2025

The hotel was full, so the parking wasn't close. The ice makers weren't working on 2 floors, or rather they were on timers.

It wasn't a high-rise hotel, only 4 floors. The room was like a mini-apartment, cute!

Stayed in May 2025

non-electric cars parked in ev spots

I have a Tesla and one of the bonuses of at staying at this property is that I can charge my car overnight. There recently has been non-electric cars parked in the charging areas. There needs to be a sign that is clearly marked-for EV only, must be charging. I had planned on charging my car overnight and I was inconvienced by having to drive to a charging station that I had to pay for. There has been a non-electric car parked in the EV spots, at my last 2 visits. I come to Nashville q2 weeks to visit my sick mother. This issue needs to be addressed, thank you.

Stayed in April 2025

I was confused with being charged to park my car there. I thought what I paid for the room would cover all other expenses. So my question would be if my vehicle was vandelized the hotel would be responsible? Also check in was supposed to be at 3:00 pm. We arrived after the designated time and our room wasn't ready. Luckily we were hungry so we went out to eat.

Stayed in April 2025

The cleanliness of the room (perhaps this is more of a maintenance concern) had room for improvement. There were noticeable areas with rust, especially around the shower door and sink. There was a strong smell of urine in the bathroom when we first walked in, so we had to keep the door shut at all times. There were also burn marks in the carpet. The thermostat was also not connected to the a/c-furnace.

Front desk staff at check-in was very polite. He explained breakfast time, check out time, recommended best parking location, and showed us where the elevator was. First time I've ever been given water bottles and chocolate at check-in, so that was definitely a plus!

Stayed in February 2025

Floor down

Clean

Stayed in February 2025

Nothing

Very nice location right off the interstate and close to restaurants and shopping centers. Staff was friendly and helpful as well.

Stayed in January 2025

Bed not firm

Stayed in December 2024

no beverage in the fridge

near the highway, convenient Room with a kitchenette

Stayed in November 2024

Check in was not ready at 3 and the ac/heating unit was loud and ran all night long.

Easy access

Stayed in November 2024

À Little far away for Nashville downtown

Simple, easy

Stayed in September 2024

Dog friendly

Nice, clean and good area

Stayed in May 2024

They pool seemed a little on the smaller side but that's all

We got there later at night which normaly is darker but it was very bright and welcoming the person checking us in was very nice

Stayed in May 2024

The staff upon arriving! My room had been booked, and he tried telling me he couldn’t find it, finally found it and told us that the room was not ready yet! But 3 ppl come in after us he made us wait til the side said he was waiting on the system to come back up but was still getting those people out the way so I was totally confused! & after traveling hours away I expected to check in and relax without any issues and to be treated as the other 3 that came AFTER me!

Loved the free breakfast, neighborhood!

Stayed in April 2024

Price

Beds

Stayed in April 2024

We could hear the kids above us yelling and running back and forth until after midnight. People smoked right at the back exit. Should be a smoking area away from the doors. We went through a cloud of smoke several times as we were packing in our belongings for the night.

Pretty lobby with games for kids to play. Near the hospital and several eating places.

Stayed in March 2024

even though i booked late i would have liked it to be under $200.

the breakfast was good with plenty of options, and the location was good and easy to get back on the interstate.

Stayed in October 2023

Nice clean rooms and spacious. Good amenities for visitors to enjoy. Easy access to the hotel and numerous places to dine.

Stayed in November 2023

Some guests’ vehicles were broken into.

The suite was a nice size.

Stayed in June 2023

Location is good if you don't want to deal with the downtown traffic of Nashville. Close to the highway so you can hop on and get where ever you need to go. Breakfast was included but we didn't go. The main lobby is modern and colorful. They had activities for kids and a pool table. We only stayed for one night but we would return!

Stayed in April 2023

The only real complaint that I had was the sofa in the room was very dirty. I was afraid to sit on it. It had lots of stains that I felt should have been cleaned.

The price was affordable and location was ok

Stayed in July 2025

Everything in the hotel excellent from food blessings excellent job know how to treat families.

Stayed in July 2025

N/A

Nice and clean

Stayed in June 2025

For what I paid the room didn't seem to be the cleanest. This is my 3rd time staying and it has never been this bad. We were uncomfortable to shower bc the shower really nasty like dirty. There was hair all over the beds. We didn't feel comfortable but it was late and had to leave early for a graduation. So my kids were grumpy bc we couldn't shower or sleep comfortably.

Stayed in May 2025