Reviews of Home2 Suites By Hilton Rapid City 3 stars

The nice roomy room. Walk in shower

The carpeting was all wet. The room smelled. The couch was shot and smelled of dog.

Access to Waterpark was included! Kids enjoyed it.

Size of room.

The room quality was not as expected for the price at all. The bathroom smelled like poop, upon coming in the room yesterday evening, and when showering it only got worse. The door handle was broken off the bedroom door completely, on the side facing the living room area, we got it to go back on and be usable, but it desperately needs fixed. The bathroom pocket doors additionally do not close/lock at all. We were able to get one of them from the front to kitchen area, to somewhat work with a gap, but there was absolutely zero privacy between rooms. We also only had 3 pillows for 2 people and there were no belle carts yesterday evening, at 11pm or the following morning at 8am to check out of the hotel. Overall it was a very crappy experience. I understand busy times as Sturgis just started but the cost compared to the service/quality was unacceptable. Maybe it normally isn't $400 a night, but the most I would pay for a room like this is $150. The staff seemed nice enough but the hotel was extremely awful.

I like how it’s right next to the water park. Convenient for my kids.

I guess pictures from the internet don’t do justice until you actually see your room. Old, outdated and dirty. It looks like this hotel needs a renovation or just new furniture to spruce up the room.

The breakfast was excellent

More seating in the breakfast area

We liked the grill and fire pit outside

You can hear everything. The walls and floors are not insulated very well. Had troubles getting to sleep. Kids running in the other room

Very clean. Waterpark is the highlight for my grandkids

Na

Very helpful staff very friendly

Nothing

Beds were comfortable, pillows were nice quality, the water park was connected by indoor walking tunnel. Facility was clean, update, cozy and inviting!

Breakfast area was set up a little bit disastrous for larger amounts of people and the water park always seemed super crowded full of people also.

The room was awesome took us by surprise on how large the room was you can fit it seemed like two and a half hotel rooms into that one with a comfortable kitchenette and seating area which is a hideaway bed definitely can fit six comfortably with tons of storage for your clothes and whatever else you might need. The staff was very very friendly the breakfast that we had everything you needed it was a little bit small and in certain spots but it was enough for people to get around to get what they needed to facilities were Immaculate in my opinion

Maybe it could use some more seating for your breakfast because the weather was rainy so you couldn't use the outside patio patio area

Was very warming

The water park was way over crowded.

everything was perfect. and we enjoyed the water park (included in the rate)