Reviews of Home2 Suites by Hilton Knoxville West 3 stars
380 N. Peters Road , Knoxville, 37922, United States
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe location was good.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThey allow pets in their hotel rooms and ours smelled like dog
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appreciate your feedback. We hope to welcome you back soon.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appre… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewLatonya, Thank you for providing us with a 10! We hope to see you again soon.
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewClean
Ms. Sheila, Our staff is delighted to see that you've rated us a 10! We hope to see you again here at Home2 Suites Knoxville.
Reviewed: 1 March 2025 · Stayed in January 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 October 2024 · Stayed in August 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewBreakfast was good, bed was comfortable, enjoyed the amenities in the room.
The bathroom was not completely clean. The sink still had hair on the counter and sink. Ice machine was right outside our room and several people used it late it night and woke us up. Several very loud kids in the hallway later at night.
Hello Stacy, We are pleased to see that you enjoyed your guest room and breakfast. I will speak with the housekeeping manager regarding the condition of your guest room, and I apologize. We hope that you will return in the future, we would love to welcome you back.
Hello Stacy, We are pleased to see that you enjoyed your guest room and breakfast. I will speak with the housekeeping manager regarding the condition of your guest room, and I apologize. We hope that you will return in the future, we woul… Show more
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewClean! Very nice size room! Kinda staff!
Reviewed: 4 July 2024 · Stayed in June 2024
Verified reviewNothing
We booked a Queen suite that sleeps 4 adults. I don't know about you but if I book a queen suite that sleeps four people I expect two queen beds in the room. We got to our room with one queen bed and a pull out couch from Dexter Morgan's basement. A literal banana shaped plastic bed.
Good morning Mr. Alek, I have viewed your reservation with booking.com and have verified your reservation and you had booked a queen studio accessible room. not a double queen. If this was brought to our attention at the hotel, I am sure the front desk would have made accommodations to have you moved to a double queen. We apologize for the inconvenience and hope to you in the future.
Good morning Mr. Alek, I have viewed your reservation with booking.com and have verified your reservation and you had booked a queen studio accessible room. not a double queen. If this was brought to our attention at the hotel, I am sure t… Show more
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewNicely renovated
The room was very dirty. Sticky floor. Dirty shower.
Hello Beth, I am deeply sorry you did not find your room very clean. Our guests are our top priority, and we strive hard to provide all our guests with clean rooms and great service, as Hilton is known to have. We have fallen short for your stay, and I wanted to personally apologize for that. Your feedback is very important so that we can strive to do better for the next guest, so thank you. It is my hope that this one incident does not defer you from giving us a second chance in the future. Thank you for choosing Hilton for your stay. Sincerely, Management
Hello Beth, I am deeply sorry you did not find your room very clean. Our guests are our top priority, and we strive hard to provide all our guests with clean rooms and great service, as Hilton is known to have. We have fallen short for your… Show more
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewStaff was pleasant. Location was very convenient.
Over priced slightly. Gym was smaller than I’ve seen at other Home2 Suites. For a “recently renovated” location, the bathroom / shower was not very nice looking (dated shower / bathtub).
Thank you for taking the time to complete a review. We are currently in the process of getting new equipment for our fitness center. We hope to see you in the near future.