Reviews of Home2 Suites By Hilton Jekyll Island 3 stars
101 Ocean Way, Jekyll Island, GA 31527, United States

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation, easy check in, staff were attentive and friendly. Room was roomy and clean. Pool and gym.
Breakfast was warm, not hot, I didn't see a microwave to warm the food nor did I ask.
Hi Daisy, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our convenient location, easy check-in process, and attentive staff, as well as the spacious, clean rooms and our pool and gym facilities. We appreciate your note about the breakfast temperature and understand how a warmer option could enhance the experience. Your observations are valuable, and we’re glad overall that your stay was comfortable and enjoyable.
Hi Daisy, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our convenient location, easy check-in process, and attentive staff, as well as the spacious, clean rooms and our pool and gym facilities. We appreciate… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. Customer service, rooms, location. Will definitely return.
Hi Katherine, Thank you for your wonderful feedback. We’re delighted to know that everything about your stay was perfect, from the customer service you received to the comfort of the rooms and the convenience of our location. Our team works hard to ensure that every aspect of a guest’s experience is seamless and enjoyable, and it’s rewarding to hear that we succeeded in making your stay such a positive one. We truly appreciate your kind words and look forward to welcoming you back for another excellent visit.
Hi Katherine, Thank you for your wonderful feedback. We’re delighted to know that everything about your stay was perfect, from the customer service you received to the comfort of the rooms and the convenience of our location. Our team work… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewLovely, clean and quiet. Doesn’t front the beach, but an easy walk to beach entrance. Restaurants and gift shops a half block away. Pool area has great seating options and corn hole boards which was fun for the college aged kids. The staff was wonderful (thank you Malik!) and the room was clean and comfortable. Felt like a very safe location. Very pet friendly!
Hi Charles, Thank you for your kind review and for highlighting so many of the features that make our property enjoyable. We’re glad you appreciated the clean and comfortable accommodations, the convenience of being just a short walk to the beach and nearby shops, as well as the safe and welcoming atmosphere. It’s wonderful to hear that both the pool area amenities and our pet-friendly environment added to your stay, and we’re especially pleased that our team members, like Malik, made a positive impression. Feedback like yours reflects the care we put into maintaining a relaxing and enjoyable experience for all of our guests.
Hi Charles, Thank you for your kind review and for highlighting so many of the features that make our property enjoyable. We’re glad you appreciated the clean and comfortable accommodations, the convenience of being just a short walk to the… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBathroom doors cannot be fully closed or locked. Breakfast was awful, unless you are a waffle fan
Hi Cathi, Thank you for sharing your feedback. We appreciate your comments regarding the bathroom doors and will have our maintenance team look into improving the functionality for a more comfortable stay. Your note about breakfast is also helpful, and we are reviewing ways to expand our offerings so that there are more options available for every preference, beyond just waffles. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
Hi Cathi, Thank you for sharing your feedback. We appreciate your comments regarding the bathroom doors and will have our maintenance team look into improving the functionality for a more comfortable stay. Your note about breakfast is also… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHot tub did not work Water not hot in the mornings for showers and very low water pressure No one assisted with air conditioning
Hi Cristi, Thank you for sharing your experience. We appreciate you letting us know about the issues with the hot tub, water temperature, water pressure, and air conditioning. Our team is reviewing maintenance procedures to ensure all amenities and room features are functioning properly and that guest concerns are addressed promptly. Your feedback helps us focus on improvements so that future stays are more comfortable, reliable, and enjoyable. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Hi Cristi, Thank you for sharing your experience. We appreciate you letting us know about the issues with the hot tub, water temperature, water pressure, and air conditioning. Our team is reviewing maintenance procedures to ensure all amen… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe property was new, clean and convenient to the beach, shops, and restaurants.
Hi Marty, Thank you so much for your wonderful feedback. We're thrilled to hear that Milak and Mase made such a positive impression—especially Malik. We're proud to have team members who go above and beyond to make guests feel welcome. We’re also glad that you enjoyed the overall experience at our property. Knowing that you found the hotel to be new, clean, and in such a convenient location close to the beach, shops, and restaurants lets us know we’re on the right track in providing a comfortable and enjoyable stay. We appreciate you taking the time to share your experience, and we look forward to welcoming you back for another excellent visit in the near future.
Hi Marty, Thank you so much for your wonderful feedback. We're thrilled to hear that Milak and Mase made such a positive impression—especially Malik. We're proud to have team members who go above and beyond to make guests feel welc… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location was a double edged sword.It was perfect for being right next to the center of the island and too easily acccessible to reach the shops and restaurants you can find right next to the property there. You could chunk a rock from the hotel to them. On the other hand, the front and the side of the hotel, was angled right in front of the main artery of Jekyll, the roundabout. Clean, nice pool, and a jacuzzi, but too "front street" for my likings. If you wanna experience more of a Jekyll beach feel, Westin next door probably is a better option, but spike in price.
Everything was fine.
Hello Guest, Thank you for sharing such a thoughtful and detailed review. We're glad to hear you enjoyed the clean environment, the pool, and the relaxing jacuzzi. The convenience of being right next to the shops and restaurants is definitely a plus for many guests, and we’re glad that aspect worked well for you. We also understand your perspective about the location facing the main road. While it offers easy access to everything on the island, we recognize that some guests may prefer a more tucked-away, beachside atmosphere. We’re pleased to know everything met your expectations overall, and we hope to welcome you again should your travels bring you back to Jekyll.
Hello Guest, Thank you for sharing such a thoughtful and detailed review. We're glad to hear you enjoyed the clean environment, the pool, and the relaxing jacuzzi. The convenience of being right next to the shops and restaurants is def… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean
Nothing
Hi Paula, Thank you for sharing your feedback with us. We’re glad to hear that you had a relaxing day and appreciated the cleanliness of the property. It's always wonderful when guests can unwind and enjoy quality time with friends in a comfortable environment. Our team works hard to maintain a welcoming atmosphere for all our guests, and it’s rewarding to know those efforts are noticed. We hope the positive experience made for a memorable visit.
Hi Paula, Thank you for sharing your feedback with us. We’re glad to hear that you had a relaxing day and appreciated the cleanliness of the property. It's always wonderful when guests can unwind and enjoy quality time with friends in a… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewBreakfast was very hot
Hot coffee should be available all day. And hotel should offer cold water by the pool area all day.
Hi Debra, Thank you for your feedback! We’re thrilled to hear you loved the breakfast and that everything was served hot—it’s a great way to start the day, and we’re glad it hit the mark. Your suggestions about offering hot coffee throughout the day and providing cold water by the pool are very thoughtful and appreciated. Comfort and convenience matter, and ideas like these help us improve the overall guest experience. We value your input and hope to welcome you back soon for another enjoyable and relaxing stay.
Hi Debra, Thank you for your feedback! We’re thrilled to hear you loved the breakfast and that everything was served hot—it’s a great way to start the day, and we’re glad it hit the mark. Your suggestions about offering hot coffee througho… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewConvenient to square center
Bed was a little soft for me and shortest beach entrance was through square center.
Hi Tiffany, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed your getaway and found our location convenient to the square center, which many guests appreciate for its accessibility and nearby attractions. We understand that bed firmness is a personal preference, and while many guests find our beds comfortable, we recognize that it may not suit everyone’s taste. As for the beach access, while the shortest route may be through the square center, many guests find the walk to be part of the charm of staying in such a centrally located area. We appreciate your comments and are glad you enjoyed your overall stay.
Hi Tiffany, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed your getaway and found our location convenient to the square center, which many guests appreciate for its accessibility and nearby … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe staff was always smiling and friendly, everything was so clean and nice. The breakfast options were wonderful!
Hi Brittni, Thank you for sharing your positive experience. We’re glad to hear that our team’s friendliness and welcoming attitude stood out during your stay, as we strive to maintain a warm and professional atmosphere for all our guests. It's also encouraging to know you appreciated the cleanliness of the property and found the breakfast options to your liking. Feedback like yours reinforces the consistent efforts made by our staff to ensure a comfortable and enjoyable visit.
Hi Brittni, Thank you for sharing your positive experience. We’re glad to hear that our team’s friendliness and welcoming attitude stood out during your stay, as we strive to maintain a warm and professional atmosphere for all our guests. I… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewTV... not many channels on down time
Hi Suzey, Thank you for your feedback! We appreciate your comment about our TV channels. We'll definitely take this into consideration and explore options to expand our channel lineup to better entertain our guests during their downtime. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
Hi Suzey, Thank you for your feedback! We appreciate your comment about our TV channels. We'll definitely take this into consideration and explore options to expand our channel lineup to better entertain our guests during their downtim… Show more