Reviews of Home2 Suites By Hilton Alcoa Knoxville Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1864 Pauling Street, Alcoa, TN 37701, United States
#2 of 17 hotels in Alcoa
Guests' ChoiceReview Score
Based on 76 hotel reviews
9.0Score breakdown
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Cleanliness
9.2
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Comfort
9.5
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Location
9.4
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Facilities
9.3
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Staff
9.1
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Value for money
8.9
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Free Wifi
7.5
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Reviewed: August 18, 2025
C
United States27 Reviews4 helpful votes10“nice place for a quick weekend meeting with clients and near the airport”- • Business trip
- • Family with young children
- • Studio Suite with Two Queen Beds
- • Stayed 1 night
nothing comes to mind
room size, bed quiet hotel, front desk staff, location
Stayed in August 2025
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Reviewed: August 4, 2025
Marilyn
United States1 review8.0“The rooms were great staff was wonderful but the breakfast was not good the food was not appealing to look at and member”- • Leisure trip
- • Solo traveler
- • Studio Suite with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was awful.
Rooms
Stayed in August 2025
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Reviewed: July 27, 2025
Jordan
United States2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Staff was super nice
Stayed in July 2025
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Reviewed: July 19, 2025
Hannah
United States3 Reviews10“Excellent location for airport access.”- • Business trip
- • Solo traveler
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Very clean, quiet and relaxing. Hotel staff offered to help me carry my baggage up to my room. They gave me a gift bag with waters and snacks.
Stayed in July 2025
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Reviewed: July 7, 2025
Cindy
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
The bed pillows were awful
Stayed in July 2025
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Reviewed: June 4, 2025
Donna
United States1 review10“Comfortable stay”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Pool was not open
Clean and comfortable room
Stayed in June 2025
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Reviewed: June 3, 2025
Vivian
United States3 Reviews9.0“Room and property was great.”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The room I had reserved was not available when I arrived. Our flight was delayed and I called twice that day to update our arrival time. I was told the room would be held as it would be before 11pm. Was only given an excuse that house keeping had not cleaned the room and people we checked into dirty room and had to be given other rooms. As they mentioned that the were full and could not accommodate and also I was charged the same price as the 2 room suite. I did speak to the front desk and they said it was the same price. I will be calling today to speak to a supervisor as I was not going to try and settle it with the front desk.
Stayed in June 2025
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Reviewed: May 26, 2025
Julio
United States5 Reviews10“Good choice in hotel.”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Very clean look new
Very good location.
Stayed in May 2025
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Reviewed: May 23, 2025
Ruth
United States1 review10“Graduation”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
Just a bit more pricey than we are use to. We were just a bit sad cuz the pool wasn't ready yet, but we understood.
Exceptionally clean. Loved the breakfast. They gave us early check in, very generous!
Stayed in May 2025
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Reviewed: May 11, 2025
Vickey
United States4 Reviews10“We had a very pleasant stay.”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 3 nights
- • Submitted from a mobile device
No dislikes.
The hotel was clean, the room had great amenities, i.e., real dinnerware, flatware, glasses, cups, microwave, dishwasher and refrigerator. Conveniently located.
Stayed in May 2025
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Reviewed: May 11, 2025
Jackie
United States1 review10“Housekeeping was so nice and helpful”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Size
Stayed in May 2025
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Reviewed: May 1, 2025
Patricia
United States1 review9.0“Overall great stay”- • Leisure trip
- • Group
- • Studio Suite with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
More choices of hot food
We didn't take part in breakfast.
Stayed in April 2025
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Reviewed: April 8, 2025
Michael
United States5 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Room was clean and very comfortable will be using Home 2 Suites again for future travels
Stayed in April 2025
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Reviewed: March 24, 2025
Cathy
United States2 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There was no dish soap.
Staff menmber when we arrived got us the contental breakfast due to us having to check out at 4am. It was really sweet of her to do that. Bed was as well comfortable, liked having a kitchen.
Stayed in March 2025
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Reviewed: March 2, 2025
Robert
United States1 review10“We had a great evening; we would stay again and recommend it to others”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
Great Experience!
Breakfast was excellent, the only thing that I noticed was that there was only one salt and pepper shaker for everyone to use. Individual packets would probably be a better option. Thanks Again
Stayed in March 2025
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Reviewed: February 11, 2025
Julie
United States5 Reviews3 helpful votes9.0“It was great”- • Business trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean
Stayed in January 2025
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Reviewed: December 16, 2024
Pamela
United States4 Reviews1 helpful vote9.0“Loved the area.”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast bowls, hotel staff should have helpful options for travelers when debit/credit cards decline or malfunction. My family would have been totally embarrassed if other teammates were in line behind us.
Decent. Perfer hot breakfast bar options.
Stayed in December 2024
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Reviewed: October 24, 2024
Michael
United States48 Reviews5 helpful votes10“Nice place to stay.”- • Leisure trip
- • Solo traveler
- • King Studio Suite
- • Stayed 4 nights
Nothing at all.
I really enjoyed the fire pit. It was a nice place to unwind after a long day.
Stayed in October 2024
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Reviewed: October 8, 2024
Nicole
United States7 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Pool....the suite
Everything!!
Stayed in October 2024
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Reviewed: October 7, 2024
Mukwaman
United States11 Reviews9.0“Great stay”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
Only issue - we needed breakfast at 7 am Sunday morning - as advertised - but the catering person only turned up by 8 am, by which time we had a flight to catch and couldn't wait for breakfast.
Location, cleanliness, convenience, friendly reception desk personnel. Comfortable bed.
Stayed in October 2024
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Reviewed: October 3, 2024
Larsen
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Wish you had an on site restaurant.
Breakfasts were ok but could be better. The pancakes were great and the best part. Egg products were dry and rubbery. In fairness, we came close to the end of service. We needed more protein options. Staff was great. Rooms were nice and well supplied. Breakfast area was inviting,airy and bright.
Stayed in September 2024
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Reviewed: September 17, 2024
Anthony
United States2 Reviews8.0“It was great overall”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
I had no soap when I went to take a shower
It was very clean! And nice breakfast was great
Stayed in September 2024
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Reviewed: August 22, 2024
Brian
United States5 Reviews1 helpful vote10“Amazing Stay that is close to things to do in Knoxville, Maryville and close enough to the Smokies”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 2 nights
The parking isn't abundant and while we had no issues finding a parking spot, if you get there later in the evening to check in or getting back from exploring you might have trouble finding a parking spot. Also...not a big deal but the Peloton wasn't connected to the WiFi so we couldn't log in and use the bike. I know this isn't a problem for everyone and didn't take away from a great experience but the bike needs to be connected to WiFi to use it.
This Home2Suites is EASILY the nicest, cleanest and best one we've ever stayed at. The complimentary breakfast was not huge but everything you would likely want or need to get your day started, the staff was incredibly friendly and accommodating, and the gyn (I know not everyone will value this) was great. We enjoyed sitting out front by the gas fireplace where it was relatively quiet as well. The King suite was spacious and incredibly clean and fresh. Even just walking through the hallways and common areas gave you the impression the staff really cares about this place. Finally, if you're looking for good places to eat that are local, definitely check out the Blackhorse Brewery and the Blue Moose...both are within a 5-8 min drive and were excellent.
Stayed in August 2024
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Reviewed: August 7, 2024
Gelinda
United States4 Reviews9.0“Wonderful experience”- • Leisure trip
- • Group
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
The height of the bed was a little bit higher than I was expecting
The rooms and hotel not only looked clean but smelled clean and so inviting
Stayed in August 2024
