Reviews of Home2 Suites by Hilton Pflugerville, TX 3 stars
18700 Hilltop Commercial Drive, Pflugerville, TX 78660, United States
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Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe hotel staff was amazing, and they offered all the things that are very helpful when traveling with family. The hotel had great breakfast and helped with any questions or concerns we had.
The couch in our room was horrible; it had a terrible smell, a very musty smell. We do not feel it was properly cleaned from the guest before us.
Thank you for your feedback we are glad you loved our staff and that they were very helpful with your stay, also thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Your comfort and satisfaction are our top priorities.
Thank you for your feedback we are glad you loved our staff and that they were very helpful with your stay, also thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Your comfort and satisfactio… Show more
Reviewed: 12 March 2025 · Stayed in December 2024
Verified reviewThe hotel is very clean and in a nice area with a movie theater and stores such as target within walking distance.
I would like to see bacon on the breakfast buffet on Sunday mornings. The only thing they always have is regular linked sausage cut up. It's not even breakfast sausage.
Dear Ruben, Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate your perfect scores across all categories, and we're especially glad to hear that our hotel staff made a positive impression and that you found our hotel clean, quiet, and conveniently located. We also appreciate your feedback regarding the breakfast options. We're always looking for ways to improve our guest experience, and your suggestion about adding bacon to the Sunday breakfast buffet has been noted and will be shared with our culinary team.
Dear Ruben, Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate your perfect scores across all categories, and we're especially glad to hear that our hotel staff made a positive imp… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewGood deal and great breakfast
Laundry system requires to use coins, wish we can use credit card directly
Dear Shuang, Thank you for your kind review and for rating us so highly across all categories! We're delighted to hear you enjoyed the value we offer and that our breakfast made a great impression. We also appreciate your feedback regarding the laundry system. We understand the inconvenience of using coins and will certainly take your suggestion about credit card payment options into consideration as we look for way to improve our guest experience. It was a pleasure having you with us, and we hope to welcome you back again soon!
Dear Shuang, Thank you for your kind review and for rating us so highly across all categories! We're delighted to hear you enjoyed the value we offer and that our breakfast made a great impression. We also appreciate your feedback reg… Show more
Reviewed: 25 January 2025 · Stayed in October 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewEverything
Nothing
Thank you for your wonderful review and for choosing to stay with us. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon! -Demilynn
Reviewed: 14 December 2024 · Stayed in November 2024
Verified reviewcleanliness, decor, breakfast
Thank you for your wonderful review and for choosing to stay with us. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon! -Demilynn
Reviewed: 25 November 2024 · Stayed in September 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewQuiet, comfortable Breakfast was good
Wish they had 2 queens instead of a king
Thank you for your wonderful review and for choosing to stay with us. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon! -Demilynn
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in September 2024
Verified reviewClose to shopping center
Amenities
Thank you for your wonderful review and for choosing to stay with us. We appreciate your feedback regarding the amenities. Please feel free to reach out to our team directly for assistance in booking a suite or room configuration that better meets your needs next time. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon! -Demilynn
Thank you for your wonderful review and for choosing to stay with us. We appreciate your feedback regarding the amenities. Please feel free to reach out to our team directly for assistance in booking a suite or room configuration that bette… Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewIt's great.
None
Thank you for your wonderful review and for choosing to stay with us. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon! -Demilynn
Reviewed: 2 August 2024 · Stayed in August 2024
Verified reviewIt was very clean and great location
Nothing
Thank you for your wonderful review and for choosing to stay with us. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon! -Demilynn
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewThe breakfast was good and to my surprise a great spread of choices. The location was also great walking distance to the shopping center, and movie theater.
I think the weekday breakfast could have a little more variety like the weekend breakfast. The pool water was not too clear and might need proper filtration.
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our breakfast offerings and found our location convenient for exploring the area. Your comments about the weekday breakfast variety and the pool water clarity are duly noted. We appreciate your input as it helps us to continuously improve our services. Rest assured, we will address these concerns with our team to ensure a better experience for our guests moving forward. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our breakfast offerings and found our location convenient for exploring the area. Your comments about the weekday breakfast variety and … Show more
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewWeekend breakfast buffet was great. Location was also very good for our situation (near grandkids).
I prefer separate bedroom quarters when traveling with my adult son. Unfortunately, I didn't realize the room I booked was not a suite. Next time, I'll be more attentive when making a reservation.
Thank you for your wonderful review and for choosing to stay with us. We’re thrilled to hear that you enjoyed our weekend breakfast buffet and found our location convenient for visiting your grandkids. We appreciate your feedback regarding the room setup. Please feel free to reach out to our team directly for assistance in booking a suite or room configuration that better meets your needs next time. We’re here to ensure you have a comfortable and enjoyable stay. We look forward to welcoming you back for another visit soon!
Thank you for your wonderful review and for choosing to stay with us. We’re thrilled to hear that you enjoyed our weekend breakfast buffet and found our location convenient for visiting your grandkids. We appreciate your feedback regarding… Show more
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewRight location, very clean , good breakfast over all enjoyed thanks
I wanted to say thanks for your recent stay here at our hotel! We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. We invite you to follow us on Facebook and Instagram and share your stay experience with us! We’re proud you chose Tru/Home2 Suites as your second home and can’t wait to welcome you home again soon! Sincerely, Demilynn Heimann Front Office Manager Tru/Home2 Suites by Hilton Pflugerville
I wanted to say thanks for your recent stay here at our hotel! We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. We invite you to follow us on Facebook and Instagram and share your stay exper… Show more
Reviewed: 8 June 2024 · Stayed in May 2024
Verified reviewEverything.
Thank you for your recent stay at Tru/Home2 Suites by Hilton Pflugerville. We’re constantly looking for guest feedback on how we can improve and truly create a unique and positive experience, and we appreciate you taking the time to share with us your thoughts. We hope to welcome you back home again soon! Demilynn
Thank you for your recent stay at Tru/Home2 Suites by Hilton Pflugerville. We’re constantly looking for guest feedback on how we can improve and truly create a unique and positive experience, and we appreciate you taking the time to sha… Show more
Reviewed: 3 June 2024 · Stayed in May 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 4 January 2024 · Stayed in December 2023
Verified reviewReviewed: 4 December 2023 · Stayed in September 2023
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewBreakfast was good and there was a variety of fresh tasty items to choose from.
Everything was perfect.
Thank you for your recent stay at Tru/Home2 Suites by Hilton Pflugerville. As a Hilton Honors member, you are among our most valued guests. We’re constantly looking for guest feedback on how we can improve and truly create a unique and positive experience, and we appreciate you taking the time to share with us your thoughts. We hope to welcome you back home again soon!
Thank you for your recent stay at Tru/Home2 Suites by Hilton Pflugerville. As a Hilton Honors member, you are among our most valued guests. We’re constantly looking for guest feedback on how we can improve and truly create a unique and … Show more