Reviews of Holiday Inn Princeton by IHG 3 stars
100 Independence Way, Princeton, NJ 08540, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewFriendly staff, free parking, big rooms.
The room could have been a little cleaner, especially the floor, and there was a bit of an odor that wasn’t very nice.
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI don't like anything
When we arrived, our first impression was that the place smelled unclean. After checking in, we went to the pool. The water was actually green, with lots of bugs in it, and the floor was slimy. We reported it, and the staff told us it was safe to enter the pool. We decided to canceled our stay and find something good.
Dear Veronica, Thank you for sharing your experience with us. Your feedback on the overall impression, cleanliness, and pool condition is very important and will be reviewed with our team to drive improvements. We truly value your input and hope to welcome you back for a much more enjoyable stay in the future. Sincerely, Guest Services.
Dear Veronica, Thank you for sharing your experience with us. Your feedback on the overall impression, cleanliness, and pool condition is very important and will be reviewed with our team to drive improvements. We truly value your input an… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe property was kind of close to Princeton and major shopping centers. Bed was comfortable. Shower was working well. It’s okay value for money.
The room was not cleaned properly. The floors were dirty most of the days, hair everywhere. The toilet was not cleaned. No variety with breakfast, we stayed for 5 days and there was same 4 menu ingredients every day.
Dear Saltanat, Thank you for sharing your detailed feedback. Great to hear you enjoyed the comfortable bed, convenient location, and good shower. Your comments on housekeeping and breakfast variety are valuable as we continue improving. We appreciate your stay and look forward to welcoming you again with an even better experience. Sincerely, Guest services.
Dear Saltanat, Thank you for sharing your detailed feedback. Great to hear you enjoyed the comfortable bed, convenient location, and good shower. Your comments on housekeeping and breakfast variety are valuable as we continue improving. We… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewClean, quiet, and comfortable.
N/A
Dear Ian, Thank you for sharing your feedback, and we appreciate your perfect rating. We are delighted you enjoyed a clean, quiet, and comfortable stay, and we look forward to welcoming you back again soon. Sincerely, Guest Services.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything especially the location
Dear Stephanie, Thank you for your feedback, and we appreciate your perfect rating. We are glad you enjoyed everything, especially our convenient location. We look forward to welcoming you back for another great stay. Sincerely, Guest Services.
Dear Stephanie, Thank you for your feedback, and we appreciate your perfect rating. We are glad you enjoyed everything, especially our convenient location. We look forward to welcoming you back for another great stay. Sincerely, Guest Ser… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation, breakfast and clean room.
We just have many problems with the door key.
Dear Murphy, Thank you for sharing your feedback. We are glad you enjoyed the location, breakfast, and cleanliness of the room. Your comments about the key access are noted, and our team will ensure smoother handling for your future visits. We look forward to welcoming you again. Sincerely, Guest Services.
Dear Murphy, Thank you for sharing your feedback. We are glad you enjoyed the location, breakfast, and cleanliness of the room. Your comments about the key access are noted, and our team will ensure smoother handling for your future visits… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe beds were comfortable and the pillows were great.
Breakfast was not included and there were ants in the room. One elevator was not working so if it was busy it took a while to get back to your room.
Dear Denise, Thank you for sharing your experience. We are pleased you enjoyed the comfort of our beds and pillows. Your comments regarding breakfast options, room condition, and elevator service are appreciated, as they help us continue improving for our guests. We look forward to welcoming you again for a smoother stay. Sincerely, Guest Services.
Dear Denise, Thank you for sharing your experience. We are pleased you enjoyed the comfort of our beds and pillows. Your comments regarding breakfast options, room condition, and elevator service are appreciated, as they help us continue i… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewCheck in was smooth and easy
There was ants everywhere in the room
Dear Masawi, Thank you for sharing your experience. We are glad check-in was smooth and convenient for you. Your feedback regarding the room condition is truly valuable, and our team will ensure extra attention is given to provide a more comfortable environment on your next visit. We look forward to welcoming you back. Sincerely, Guest Services.
Dear Masawi, Thank you for sharing your experience. We are glad check-in was smooth and convenient for you. Your feedback regarding the room condition is truly valuable, and our team will ensure extra attention is given to provide a more c… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThey said I never had a booking
Nothing
Dear Ricky, Thank you for your feedback. We value your comments and look forward to welcoming you on a more enjoyable stay in the future. Sincerely, Guest Services.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent It has a pool, a gym and laundromat
Dear Guest, Thank you for sharing your feedback. We are glad you enjoyed the breakfast and appreciated our pool, gym, and laundromat. We look forward to welcoming you back for another great stay. Sincerely, Guest Services.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEasy access. Good location.
Odd breakfast policy-$10 at check in but $15 the next morning.
Dear Guest, Thank you for sharing your thoughts. Pleased you enjoyed the convenient location and easy access. Feedback on the breakfast pricing is appreciated and will be reviewed to ensure a better experience next time. Sincerely, Guest Services.
Dear Guest, Thank you for sharing your thoughts. Pleased you enjoyed the convenient location and easy access. Feedback on the breakfast pricing is appreciated and will be reviewed to ensure a better experience next time. Sincerely, Guest … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff was very cooperative
NA
Dear Maqsood, Thank you for highlighting the team, and we appreciate the perfect rating. It was a pleasure ensuring a smooth and pleasant stay. Looking forward to your next visit. Sincerely, Guest Services.