Reviews of Holiday Inn & Suites Goodyear - West Phoenix Area by IHG 3 stars
1188 North Dysart Road, Goodyear, AZ 85395, United States
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewPleasant staff
Rooms have AC unit locked at 74. Its 120 outside. One big suite and little AC does not work well to keep room temperature comfortable. Frig in room didn’t work. All my food went bad. Hotel sent staff to check it out- said they fixed it, nope
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sorry to hear about your negative experience with the mini fridge. I will follow up with my maintenance team. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sorry to hear about your negative experience with the mini fridg… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation, and the room rate.
The traffic right off the highway can be quite loud at times.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sorry that your stay was negatively affected due to the traffic noise. Again, thank you for choosing Holiday Inn!
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sorry that your stay was negatively affected due to the traffic … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat hotel!
Noisy @ night from the traffic.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. Sorry that you had a negative experience due to the traffic noise. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. Sorry that you had a negative experience due to the traffic noise. We h… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI'm having a bad rushes on my legs very itchy the linen and the comforter not washed and my skin is very sensitive im having trouble sleeping too im not making any booking into this place again
Sanitary
Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are truly sorry that we fell short during your visit. We appreciate you bringing your linen experience to our attention. Please know that we are addressing this with our team. Your experience is not reflective of the high standards we strive to uphold. Once again, we apologize and truly appreciate your feedback. We hope to have the chance to welcome you back in the future for a much-improved experience.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are truly… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNo Breakfast was available
We had to change rooms due to no hot water. There were three of us and we all had to take cold showers. The room smelled like a meat smoker. There is a restaurant on the first floor that serves smoked meat. Also, I was change for a $60 purchase that I never made. I tried to reach the hotel, however I couldn't get a phone number from any of the reservation phone numbers. I had to file a fraud complaint with my credit card company.
Thank you for taking the time to share your feedback with us. I'm sorry about your negative experience at our hotel. We sincerely apologize that your recent stay did not meet your expectations, and we fell short during your visit. For clarification, the $60 was a pending hold for incidentals. The hold was released when you checked out. Once again, we apologize and truly appreciate your feedback. We hope to have the chance to welcome you back in the future for a much-improved experience.
Thank you for taking the time to share your feedback with us. I'm sorry about your negative experience at our hotel. We sincerely apologize that your recent stay did not meet your expectations, and we fell short during your visit. For c… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent and the Mexican restaurant inside was great!!I'll be back
Na
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation Location Location Friendly staff clean comfortable & cozy bed
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewIt was close to food & coffee shops as well as close to where we needed to go. The hotel was clean, elevators & ac worked, & staff were friendly.
The swimming pool wasn’t in a shaded area or under shade & it was small. I would recommend just the canopy over the area for a cheap but nice looking fix.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI'm a hotel snob since I discovered Holiday Inn and Holiday Inn Express. They have always been my favorite brand. They are always clean, well appointed, peaceful and comfortable, especially those awsome beds! The best bang for the buck.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn!
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe hotel and room were very clean. The beds and pillows were comfortable. The shower pressure was amazing. The washer and dryer worked great both times I used them.
I was disappointed that I had made the mistake that breakfast was "onsite", not included, but that's on me. The mini shop, specifically laundry products were expensive. $8 for one box of tide and one 2 pack of dryer sheets is ridiculous. The room was LOUD next to the freeway, it was hard to sleep personally. The inroom TV didn't offer much for kids.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean, friendly
No security
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn!
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe staff person Kim was GREAT!! She is always so helpful when we stay there! She is one of the reasons we come back there!
The noise from the traffic. Its understandable as the hotel is right off the interstate highway.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. You are so kind, we appreciate your feedback. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. You are so kind, we appreciate your feedback. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, pleas… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLocated close to grocery, takeout, gas stations and the freeway. Great spot!
The freeway noise is loud especially when you’re ready to sleep. The hotel should offer earplugs.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sorry about your experience with the noise. We have complimentary earplugs available at the front desk. During your next stay with us, a front desk agent will be more than happy to accommodate. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sorry about your experience with the noise. We have complimenta… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewConvenient location with stores and restaurants
Smoke smell from Barbon Taco restaurant in the hall way .
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewEverything
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the … Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewVery clean, pet friendly, provided breakfast and staff was friendly
The location, you can hear the traffic on freeway :(
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sure your stay would have been more comfortable without the traffic noise. Sorry for that negative experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you for taking the time to tell us about your experience at Holiday Inn GOODYEAR - WEST PHOENIX AREA. Please know that your feedback is extremely valuable to us. I'm sure your stay would have been more comfortable without the traf… Show more