a lot to see in walking distance

location

Stayed in July 2025

Short of staff - restricted breakfast service on the first 2 mornings and they ran out of orange juice - kitchen chef was off sick. When we came back for the 3rd night stay, the chef had quit at short notice and there was even less breakfast available. This was a problem as on a Sunday morning at 9 am, there wasn’t really any alternatives in Helena. The courtesy airport shuttle was not available to us and we had to call an Uber - this again was due to staff shortage and no one being able to cover the front desk - this was a key feature as part of the booking decision as Helena airport does not have taxis.

The staff were very friendly and helpful. The bedrooms were very clean and tidy and the beds very comfortable - we stayed for a total of 3 nights spread over 2 weeks.

Stayed in June 2025

Buffet over priced

Monday's breakfast the best ... made to order, not buffet

Stayed in May 2025

The old-fashioned alarm clock went off at 5:30 in the morning! I think this should be a routine check performed by the staff or housekeeping or something to ensure that the alarm clock does not go off I would have given this property a higher rating, but it is absolutely terrible to have to wake up to somebody else’s alarm.

Location, cleanliness, great restaurant, comfortable

Stayed in May 2024

friendly staff but not particularly efficient. I tried to extend my stay but they said this could only be done via Booking.com as this was where my booking was held…whilst Booking.com stated this could only be done at the Hotel ! in-room wifi did not work, reception/lobby wifi was erratic… building is pretty drab…

friendly staff clean rooms convenient business location / Helena business district large parking lot

Stayed in May 2024

Breakfast could have been included with the cost of the room.

Stayed in January 2024

Good location

Stayed in September 2023

Windows are really dirty…

Stayed in July 2023

lack of daily cleaning

great location

Stayed in May 2023

Kleenex and TP in room is lower quality stiff/scratchy. No free breakfast, $13.95 buffet no pen/note pad in room.

shampoos and soaps in room were luxury grade, not cheap. nice towels. coffee station, microwave, fridge was nice to have. cookies on arrival was nice. there IS a shuttle to airport available and getting late check was a plus!

Stayed in February 2023

checkin was long, had to wait, call, and finally find a desk person in the back room.

location and room

Stayed in October 2022

More cream for coffee

Bedding and mattress. Excellent breakfast

Stayed in December 2024

Pool was closed, breakfast and restaurant were awful.

The location.

Stayed in October 2024

Very over priced, breakfast was extra cost, hot tub was closed

Picked for the location.

Stayed in August 2024

The most comfortable beds ever!!! Perfect location, safe, quiet, free parking a big bonus!

Stayed in July 2024

There was no soap in the shower dispensers. The hot tub looked poorly maintained (it had a dirty brown bottom), there were no double tree cookies. When we checked in we were told there was a continental breakfast. The next day we went down for breakfast and it was a sit down order off of menu breakfast. We asked the front desk if this was included and the guy told us it was, but then the restaurant said it wasn't. Overall very confusing. The waitress was accommodating and the service was great. I offered to pay still but the restaurant insisted we didn't. Also when I checked in I was asked if I was with the state, which I am not. Something to do with the visa number or something. Overall it seems like this hotel is run by people who have never been to a hotel before.

Close to the downtown

Stayed in July 2024

I reserved 2 months ago requesting king size bed and it wasn’t available

It was just ok

Stayed in July 2024

lower cost for room

Stayed in June 2024

no complaints. I will return this summer.

Excellent service. The staff went out of there way to help me. Thank you!

Stayed in January 2024

- great location in downtown Helena - lots of restaurants in walking distance nearby - comfortable and very modern hotel rooms - Breakfast (13$) with lots of fresh options and omelette station

Stayed in September 2023

Had to contact and go to the reception for wifi connection. no listing of TV channels in the room and tricky TV remote

Modern hotel in downtown Helena, comfortable beds with nice linens.

Stayed in October 2023

Parking was across the street in a public lot.

Well located, clean and the staff was fabulous. Laundry was free for guests. Loved it.

Stayed in September 2023

Amazing downtown location

Stayed in August 2023

After I checked out early in the morning and was at the Airport I realized that I had left my rings in the room. I called back to the hotel and Shawn, the front desk gentlemen that checked me out, put me on hold and went to my room to check. Sure enough...I left not only my rings but my earrings and lighter. He was kind enough to drive to the airport in his own vehicle and delivery everything to me. This is more then I could have ever expected. Please make sure Shawn is rewarded for taking that extra step to make sure a customer was happy. I am extremely grateful for SHawn!

Stayed in June 2023