4111 Paul Shaffer Drive, Fort Wayne, IN 46825, United States
#18 of 48 hotels in Fort Wayne
Guests' ChoiceBased on 159 hotel reviews
7.0Cleanliness
7.5
Comfort
7.9
Location
9.1
Facilities
7.3
Staff
8.4
Value for money
6.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 August 2025
Dale
United StatesOverall, our stay was most pleasant. Our room was designed for a guest with physical limitations. The dangerously slippery shower floor and the buckled, loose hallway carpeting presented hazards. We will NOT stay there next trip.
Property was quiet, comfortable and clean.
Stayed in August 2025
Reviewed: 24 June 2025
Kathleen
United StatesThe rooms are rather dated. Don’t think they have been updated for a while. They were very basic…The room didn’t have a microwave and perhaps that was because the of price point.
I liked the convenience. The beds were very comfortable as well as the pillows. I also liked the desk area and the lobby. There was a bar and restaurant included in the building.
Stayed in June 2025
Reviewed: 22 May 2025
Meshram
United StatesMicrowave missing.
Room ambience
Stayed in May 2025
Reviewed: 3 April 2025
Dawn
United StatesBooked on line for a king room. Confirmation given on reservation. Got there and the clerk couldn’t find any king rooms available but found alternate reservation. The hair dryer would not work. I tried 10 different ways to Sunday but it just wouldn’t. Not really happy that an ice machine wasn’t on my floor and a pop machine either. But slept good!! Fairly quiet even though the hotel was packed with teenagers in town for basketball competitions and cheer leaders
Stayed in March 2025
Reviewed: 1 April 2025
Carmen
United StatesPool was cold and they closed it during our stay. The pool area was moldy.
Stayed in March 2025
Reviewed: 16 March 2025
Rebecca
United StatesTowels were thin and there were only 3 despite having 4 people to the room. The carpet transition to the main room needs to be fixed. It’s coming up and it hurts to step on. The pool was cold. There was water EVERYWHERE and needed some help to get to the drain. Other guests put down towels. But it was very slippery and dangerous even when walking slowly. No towels were in the pool room for use.
Front desk was quick with check in. Rooms were comfortable even if a tad small. I do wish they had actual smart TVs you could stream to from your phone but the cable options were fine. Perhaps a few extra channels geared towards kids would be good. Breakfast was good. We wish it went a little later. They had waffles, French toast sticks, bacon, sausage, potatoes, scrambled eggs, fruit, oatmeal, cereal and orange juice available. Plus toast and muffins. My husband actually ate the breakfast which is saying something so major kudos to that.
Stayed in March 2025
Reviewed: 24 February 2025
Stephen
United StatesThe shower head was broke. That’s it but I made it work
Was close to where I had to be
Stayed in February 2025
Reviewed: 31 December 2024
Eve
United StatesHot tub wasn’t very hot and pool was rather chilly but our daughter didn’t mind. The carpet throughout looks like it is nearing the end of its life but the everything was clean
Everything was nice and clean, staff was friendly had an indoor pool and hot tub
Stayed in December 2024
Reviewed: 14 October 2024
Vesna
United StatesSmall and not so small things added up to a substandard hospitality experience. Small things: no water & beverage vending on the floor next to the ice machine; and 2 out of 2 mornings there was either none or not enough milk or Half & Half next to the complementary coffee. Not so small things: smelly trash was left in the corridor 2 out of 2 days we were there and the receptionist had to go and retrieve it herself (no housekeeping staff on duty?). Furthermore, there was a loud fan noise coming through the walls (although we made sure the fan in the bathroom was off); and carpets in corridor were bubbled up - a potential trip hazard. The hotel could use renovation.
Friendly front desk staff; comfortable beds.
Stayed in October 2024
Reviewed: 1 July 2024
Shannon
United StatesNo real breakfast option.
Close to the Coliseum. Comfy room. Good price.
Stayed in June 2024
Reviewed: 3 June 2024
Brittany
United StatesThe family suite ok. The room was in need of some updating. The bunk beds and sofa were very worn and needed replacing. There were patches cut into the carpet that need fixed and the carpet by the kitchenette where it meets the tile was dangerous as the tack strip underneath was exposed and would stab you in the feet when walking through if you weren’t careful. The cleanliness could also be better. a lot of furniture in the room was sticky as was the tile near the kitchenette. There was a big stain in the foldout bed that looked to possibly be blood.
The staff was great. Everyone was very friendly and accommodating.
Stayed in May 2024
Reviewed: 28 May 2024
Emorie
United StatesThe pool was closed most of the time
Most everything
Stayed in May 2024
Reviewed: 16 April 2024
Ugenia
United StatesNo jacuzzi
Location
Stayed in February 2024
Reviewed: 2 November 2023
Linda
United StatesIt was ok. It was almost ended & some of the food was barely warm.
Stayed in October 2023
Reviewed: 21 October 2023
Harty
United StatesVery basic for a high price. Room only had 1 coffee pod, 1 coffee cup, 1 bath towel. Kept needing to ask for a second of everything.
Clean
Stayed in October 2023
Reviewed: 26 September 2023
Theresa
United StatesCharging a ridiculous price for a cold breakfast
Close to college
Stayed in September 2023
Reviewed: 24 August 2023
Ashleigh
United StatesThe price was a little high and didn't include free breakfast. When we checked in they didn't make us aware or have a sign out that the next day they would be testing the smoke alarm/fire alarm. When they went off it scared us and we hurried out of the building in a panic. The front desk attendant had a sign out by that time and said it was just testing. Wish the attendant had told us when we checked in the night before.
The cleanliness of the room and bathroom. It was right across the street from the venue we were going to for a concert
Stayed in August 2023
Reviewed: 12 June 2023
Ora
United StatesThe sheets and the towel as I stated
The price 😆 and the bed made was made with stain sheets on one bed the second bed no problem there. The towels was old and not white.
Stayed in June 2023
Reviewed: 28 May 2023
Rachel
United StatesThe staff were super friendly The pillows in the rooms were very nice
Stayed in May 2023
Reviewed: 23 May 2023
Sherri
United StatesRooms need updating. There were stains on the sheets
Convenient location
Stayed in May 2023
Reviewed: 17 March 2023
Lawrence
United StatesThe bathroom had a terrible smell.
The staff were super friendly and helpful. The location was excellent.
Stayed in March 2023
Reviewed: 12 March 2023
Brett
United StatesRooms were a little outdated, but it was good for the price.
Location was good and the staff was really friendly.
Stayed in March 2023
Reviewed: 26 February 2023
Seth
United StatesThe tvs didn't work properly the toilet was un clean and the internet didn't work
The room was very nice and spacious
Stayed in February 2023
Reviewed: 18 December 2022
Daniel
United StatesNot enough towels for my beautiful wife breakfast was $12
Location
Stayed in December 2022
Burghausen, Germany
Rothenburg ob der Tauber, Germany
Bad Wildungen, Germany
Hermanus, South Africa
Cairo, Egypt
Jyväskylä, Finland
Rijeka, Croatia
Güicán, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content