did not eat

did not eat

Stayed in August 2025

The location was right next to a very busy highway at night on weekday nights with truck traffic. I was kept up with noisy trucks.

The staff were friendly and the rooms are clean.

Stayed in July 2025

You can not enter the side entrance doors after 10:00 pm, and there is no sign stating so. You can only enter through the main entrance. Which I understand due to safety/security measures, but there should be at least a sign, etc. Another issue is with the kitchen staff. My daughter and I went to the dining area at 9:15 a.m. for breakfast, and most of the hot items were gone, such as eggs, bacon, etc. One of the guests asked a staff member if she could refill the missing food, and the employee rudely stated, "We 'bout to close," then stormed back into the kitchen, yelling and banging things loudly. According to the information at check-in and the signage posted, breakfast is served from 7:00 a.m. until 10:00 a.m. so the statement of "we 'bout to close" when it was only 9:15 is totally unacceptable. Other than that, I loved the facility and will definitely be back and would recommend to others. You may want to get up early for breakfast though!

Nice, updated, comfortable, clean rooms. Great location and relatively near the beach.

Stayed in August 2025

Couldn’t figure out the TV remote but we could have called desk— not a big deal. Free breakfast noisy, but not unique to this hotel. Recommend women to bring a lighted mirror or something as bathroom lighting pretty dim. Again, not a big deal.

Clean, newer build, staff were awesome, layout of room was good. Anytime we crossed paths with an employee they said hello and their exchanges were genuine.

Stayed in August 2025

Looked new

Stayed in August 2025

The bathroom seemed unfinished. There were holes in the drywall, the shower door would close all the way, there was dirt up high like left from a contractor. Breakfast items were limited- they seemed to be out of Things or just not everything available.

Right off the interstate and newly built. Clean and comfortable. Price was excellent. Staff was courteous.

Stayed in July 2025

Pool area too hot!

Good location for our purpose

Stayed in August 2025

Kids running all over the place in the hallways

Cinnamon rolls

Stayed in August 2025

good

Stayed in August 2025

Pool was a little dirty

We went for our last weekend trip before school started and the staff was so friendly and accommodating. The room was clean and beds were so comfortable!

Stayed in August 2025

The breakfast was the worst thing about the stay. Ran out of food. What food was there was old and dried out. Luckily got a bagel.

Stayed in July 2025

It felt like the staff didn't have the support or staffing necessary to handle the amount of people that were there. There regularly were times when I was standing in front of the front desk for 10-15 minutes until the janitor got tired of it and went and found someone. Everyone I talked to was very nice and helpful, but they all seemed incredibly overwhelmed. This feels like a management issue rather than a staff issue

The location was not bad (kind of smack dab in the middle of the wineries). Good price, okay facilities. Breakfast was good as well

Stayed in July 2025

Lots of choices

Stayed in July 2025

Cons: Didn't have coffee pot in room 1st night and said we'd have to ask for one at the front desk but staff got one for us 2nd night and brought it to the room. No exhaust fan in bathroom. No scooper for ice bucket but we just used an extra cup for a scooper. Pool was small, no hot tub and no towels in pool room but all you do was ask Staff and they brought us some. Biggest thing I didn't like was that there was no seating outside which is important to me since I'm from the country and we spend a lot of time outside. That's it, all I can think of that I didn't like. Everything else was perfect and we would love to stay here again.

Family of 5 (2 adults, 2 teen girls and 8yr old girl) on a trip to go to Silver beach in St Joseph Michigan. We had a great time! Of course every place has pros and cons. Here's ours... Pros: Affordable..3 nights and 4 days for right at $500. Breakfast..hot, good selection, kept it refilled quick Pool..warm Room..large and comfortable Beds/bedding.soft, comfortable and NO BUGS :) COFFEE, COFFEE, COFFEE free at all times Staff got us anything we needed Staff pleasant and helpful Location..close to stores and attractions Free wifi and it actually worked great Free cable TV Pull out sofa in our room

Stayed in July 2025

Room was nice and big. Didn't feel claustrophobic. Easy access to I-94. Staff was great.

Stayed in July 2025

Housekeeping didn't come to our room for 3 days.

Clean and friendly staff. Good location

Stayed in July 2025

A bit of confusion on checking in…room not ready.

Location

Stayed in July 2025

Breakfast was not well stocked.

Modern, clean

Stayed in July 2025

Pool was warm. Breakfast was good. Dirty bedspread on one bed. No toilet paper in bathroom when we arrived. Overcharged on credit card had to contact hotel. They did make it right.

Stayed in July 2025

When we arrived, I was told that my reservation had been canceled by IHG because there were “technical issues “ with the rooms. The front desk area was FULL of people being told this. The front desk staff told me she had contacted Booking.com and that Booking.com was going to put us up in another hotel free of charge. I told the lady that I had NOT received any notification regarding this. All she did was give me a phone number for Booking. Upon calling Booking, the representative told me they had NOT been contacted (this was after a 20 minute wait). The representative called IHG with no answer so I went back into the hotel to have hotel staff speak with the representative. The hotel staff which was a different lady, informed me that I DID still have a reservation. She said she was cleaning up the other lady’s mess. There was never any technical issues with the rooms. They just weren’t ready yet. All this was going on with the hotel manager RIGHT THERE.

Very nice breakfast selection. Great location.

Stayed in July 2025

The staff was nice, but it seems like they need more training, don't blame management

Upgraded rooms

Stayed in July 2025

can hear ice machine

It was new

Stayed in June 2025

Centrally located

Stayed in July 2025

We liked everything.

It was inviting and comfortable. Staff was helpful.

Stayed in July 2025