Reviews of Holiday Inn Express & Suites - Nephi by IHG 3 stars
1507 South Main Street, Nephi, 84648, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewStaff was friendly, great experience
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewBreakfast was fantastic. Even offering an egg white/veggie omelette. Coffee was good.
Thank you so much for your kind review! We're thrilled to hear you enjoyed our breakfast offerings—especially the egg white and veggie omelet—and that the coffee hit the spot. It's also wonderful to know that the cleanliness of our hotel met your expectations, as we understand how important that is. We truly appreciate your feedback and hope to welcome you back again soon!
Thank you so much for your kind review! We're thrilled to hear you enjoyed our breakfast offerings—especially the egg white and veggie omelet—and that the coffee hit the spot. It's also wonderful to know that the cleanliness of our … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBreakfast was really good, fresh and tasty. Check in was easy and the staff were friendly and helpful. Room was clean and bright. Very good experience.
Nothing
Thank you so much for your kind review! We're thrilled to hear you enjoyed the fresh and tasty breakfast, had a smooth check-in experience, and found our team to be friendly and helpful. It’s also great to know your room met your expectations for cleanliness and comfort. We truly appreciate your feedback and hope to welcome you back for another great stay soon!
Thank you so much for your kind review! We're thrilled to hear you enjoyed the fresh and tasty breakfast, had a smooth check-in experience, and found our team to be friendly and helpful. It’s also great to know your room met your expect… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEverything was great!
A little pricy for the area in my opinion!
ChatGPT said: Thank you for your review! We're so glad to hear that everything was great during your stay. We appreciate your feedback regarding the pricing—it's something we continually review to ensure we're providing good value while maintaining the quality experience our guests expect. We hope to welcome you back again soon!
ChatGPT said: Thank you for your review! We're so glad to hear that everything was great during your stay. We appreciate your feedback regarding the pricing—it's something we continually review to ensure we're providing good val… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNew and modern
Only improvement could be a better (small) outside sitting area with the pool.
Thank you for your feedback! We're glad to hear you enjoyed the modern and updated feel of our property. We also appreciate your suggestion regarding the outdoor seating area by the pool—it's valuable input as we look for ways to enhance our guest experience. We hope to welcome you back again soon!
Thank you for your feedback! We're glad to hear you enjoyed the modern and updated feel of our property. We also appreciate your suggestion regarding the outdoor seating area by the pool—it's valuable input as we look for ways to en… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe staff was super friendly and courteous!
The second floor had a sewage smell to it that was less than desirable.
Thank you for taking the time to share your feedback. We're so glad to hear that our staff made a positive impression during your stay — providing friendly and courteous service is something we take great pride in. We sincerely apologize for the unpleasant odor you experienced on the second floor. That is not the standard we aim to uphold, and we appreciate you bringing it to our attention. Our team has been made aware and is actively addressing the issue to ensure it is resolved promptly. We hope you'll consider staying with us again so we can provide you with a more comfortable experience.
Thank you for taking the time to share your feedback. We're so glad to hear that our staff made a positive impression during your stay — providing friendly and courteous service is something we take great pride in. We sincerely apologi… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in May 2025
Verified reviewGood breakfast, very large room. Good AC.
We were eating breakfast and at some point the staff had to rearrange the room so we were left eating with a single table at the whole room and lots of noise around. Pretty weird and uncomfortable. Was a bit difficult to find parking spot.
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast, spacious room, and the air conditioning. However, we apologize for the disruption you experienced during breakfast and for the inconvenience with parking. Your comments are helpful, and we’ll use them to improve our guest experience. We hope to have the opportunity to welcome you back for a more comfortable and seamless stay.
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast, spacious room, and the air conditioning. However, we apologize for the disruption you experienced during breakfast and for the inconvenience… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewIts a new facility
Why close the breakfast at 9:30 AM. The West Valley City HIE closed at 10 AM. Why check out at 11 AM? The West Valley City HIE checkout is 12 NOON
Thank you for your feedback and for choosing to stay with us. We're glad you noticed our facility is new! Regarding your concerns—while all Holiday Inn Express locations follow brand standards, each property does have some flexibility to adjust breakfast and checkout times based on the specific needs and flow of their location. Our breakfast runs until 9:30 AM and checkout is at 11 AM to allow our team enough time to prepare for incoming guests, but we always do our best to accommodate special requests when possible. We appreciate your input and will certainly take your comments into consideration. We hope to welcome you back in the future!
Thank you for your feedback and for choosing to stay with us. We're glad you noticed our facility is new! Regarding your concerns—while all Holiday Inn Express locations follow brand standards, each property does have some flexibility … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewIt was very clean and new (2 years old). The breakfast was good and the rooms are very clean and comfortable.
The property was nice but there are only a couple of options for restaurants nearby.
Thank you for your feedback! We're so glad to hear you enjoyed our clean, comfortable rooms and that breakfast met your expectations. We take pride in maintaining a fresh and welcoming environment for all our guests. We understand that dining options nearby are somewhat limited, and we appreciate you pointing that out. We're always happy to recommend some of the best local spots or provide directions to nearby towns with more variety. We hope to welcome you back again soon!
Thank you for your feedback! We're so glad to hear you enjoyed our clean, comfortable rooms and that breakfast met your expectations. We take pride in maintaining a fresh and welcoming environment for all our guests. We understand that… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewWe stay here a ton for youth baseball and basketball tourneys. It’s a really nice hotel! The staff & breakfast are great! We always have a good stay here.
The price- they can charge way too much being the only good hotel in Nephi, so they do. We had no parking- had to finally park in the electric charging parking spots.
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewSuper clean
The price
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe fresh cookies, the staff at checkin, the breakfast, cleanliness, and location.
Nothing to say
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified review