160 West Commerce Avenue, Gulf Shores, AL 36542, United States
#64 of 422 hotels in Gulf Shores
Guests' ChoiceBased on 730 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
8.0
Staff
8.8
Value for money
7.9
Free WiFi
6.7
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End of dialog contentReviewed: 18 August 2025
Paolo
ItalyGood breakfast and position
Stayed in August 2025
Reviewed: 18 August 2025
Mike
United StatesThe shower and tube was to high to step in for one of our guest. And have a step stool for beds
Stayed in August 2025
Reviewed: 3 August 2025
Beki
United StatesHotel showing a little age; price seemed very high but we were there during 4th of July
Location was good for not being right on the beach
Stayed in July 2025
Reviewed: 3 August 2025
Natalia
RussiaThe room was very dirty. There were stains on the carpet that looked like either something was spilled or possibly vomit. In the bathroom, there were pink marks on the tiles—hopefully just shampoo. The air conditioning units outside the window made loud noise all day and night. Even though we checked in around 3–4 PM, we were denied a different room. I checked Booking.com and saw six rooms of the same category still available, but the receptionist refused to help, saying Booking.com shows false availability. He was rude and dismissive.
The breakfast was varied and satisfying. There were yogurts, eggs, bacon, pastries, and fresh fruits like bananas and apples. The hotel is located in a quiet area, away from the highway, which was nice.
Stayed in July 2025
Reviewed: 2 August 2025
Patricia
United StatesNo indie pool.
Comfortable bed, cleanliness, great breakfast.
Stayed in August 2025
Reviewed: 31 July 2025
Ebony
United StatesThe room did seem a bit dated. The ceiling in the bathroom was discolored and gross. There could be way better lighting in the bathroom as well. The shade over one lamp was dirty and black.
The guy who checked us in was amazing!!! He made us feel welcomed and it was a pleasure being there. And not to mention, it smelled so good.
Stayed in July 2025
Reviewed: 23 July 2025
Michelle
United StatesNothing!
Clean, well maintained, very comfortable bed!
Stayed in July 2025
Reviewed: 11 July 2025
Kayla
United StatesNothing
Everything
Stayed in July 2025
Reviewed: 10 July 2025
Shane
United StatesOver priced for the room but I had to have a room for the night.
The breakfast was good and plenty to choose from. Room was nice and bed comfortable. Jeff was awesome at check-in.
Stayed in July 2025
Reviewed: 5 July 2025
Melissa
United StatesSmall parking lot
Clean
Stayed in June 2025
Reviewed: 28 June 2025
Angie
United States•The carpet in our room (#417) had stains and needed cleaning. •the entry door to our room looked really bad (#417) • one of the elevators had a delay when going to our floor and made a funny sound before stopping.
•Property was close to the Beach! (5 miles) •The property was great for the most part. •The breakfast bar was excellent! •We ate at the restaurant next door twice and it was amazing! (The Cove) •Bed was comfortable and had plenty of pillows. •The air conditioning in our room worked excellent, which we appreciated since it was 90+ degrees. •Hotel staff were nice & helpful.
Stayed in June 2025
Reviewed: 14 June 2025
Freda
United StatesSmall pool
Cleanliness, courtesy of staff, location
Stayed in June 2025
Reviewed: 14 June 2025
Kelly
United StatesOur room for the week ended up being by the laundry room, so some nights it was very noisy.
We come every year for a family vacation and are never disappointed. The staff is very nice and accommodating, pool is the perfect size and the breakfast is the best I've had at any hotel. The kids love getting choices they like and the staff always speaks to them. We actually came a day earlier and they were able to get us in a room, which i was ecstatic about.
Stayed in June 2025
Reviewed: 9 June 2025
Kurtis
United StatesWe enjoyed the pool, but it’s definitely not as big as the photo angle makes it look.
Staff were friendly and helpful. Room was spacious and comfortable. Having Direct TV was very good, rather than the random Roku TV setup. Breakfast also was plentiful and great with various eggs and meats, the cinnamon rolls were terrific and the fresh oatmeal. Thank you!
Stayed in June 2025
Reviewed: 28 May 2025
Paula
United StatesVery small pool.
Incredibly comfortable beds!,
Stayed in May 2025
Reviewed: 14 May 2025
Claudia
United StatesDifficult to get too with construction around area.
Bed was so comfortable.
Stayed in May 2025
Reviewed: 2 May 2025
Susan
United StatesOur shower did not drain well. We stayed 2 days. We told the receptionist. The 2nd day I did not shower because my husband showered first and it took at least 20 minutes before his shower water drained and I ran out of time. Maybe the maintenance didn’t have enough time to fix it.
Staff was friendly. Location and parking was great. Room was clean and maid service was great.
Stayed in May 2025
Reviewed: 3 April 2025
William
United StatesRoom was only partially cleaned the first day
It was ok
Stayed in March 2025
Reviewed: 28 March 2025
Beaston
United StatesThe variety
Stayed in March 2025
Reviewed: 17 March 2025
Natalie
United StatesThe carpet in our room had a lot of dirty spots and should be replaced. On the first day, breakfast area was not kept well at all. Tables were dirty, waste bins were overflowing.
Big room, comfortable bed, clean bathroom, very good water pressure, friendly and welcoming staff
Stayed in March 2025
Reviewed: 1 March 2025
Rodney
United StatesNothing
Breakfast was fine, rooms clean and spacious with comfy king bed.
Stayed in February 2025
Reviewed: 24 February 2025
Barbara
United StatesNothing
Very easy checking with Jim, helpful , courteous and very personable. Breakfast buffet was excellent, lots if selection and all fresh. Comfortable beds
Stayed in February 2025
Reviewed: 17 January 2025
Hervey
United StatesBreakfast was not good. The room had an old smell the first day. I had to use an air freshener to get the smell out of the room.
Stayed in January 2025
Reviewed: 2 January 2025
Sheila
United StatesConvenient to walk everywhere
Stayed in January 2025
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