8703 East RL Thornton Freeway, Dallas, TX 75228, United States
#127 of 173 hotels in Dallas
Guests' ChoiceBased on 173 hotel reviews
7.2Cleanliness
8.0
Comfort
8.0
Location
7.9
Facilities
7.8
Staff
8.3
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 13 July 2025
Patino
United StatesThe shower and toilet kept leaking. I reported it twice, but nothing was done about it. They contacted me and said they couldn't accommodate a room change. I just left it alone. I didn't want to make a big deal about it.
Staff was friendly and attentive.
Stayed in July 2025
Reviewed: 30 June 2025
Rodriguez
United Statesthe restroom had a foul smell, it seemed like it was coming from the drain in the center of the floor
breakfast was good except the coffee was a little bit too strong and I sure missed having Texas Waffles
Stayed in June 2025
Reviewed: 10 March 2025
Taneque
United StatesIndoor pool/jacuzzi did not work
Stayed in March 2025
Reviewed: 9 February 2025
Sylvia
United StatesNothing
Understanding that I need to extend stay
Stayed in February 2025
Reviewed: 13 January 2025
Kellye
United StatesI saw a roach in the bathroom
The staff was very nice.
Stayed in January 2025
Reviewed: 9 January 2025
Sherry
United StatesThe cold spa tub, cold coffee in the lobby, uncomfortable bed
The location was great, close to shopping and restaurants. Our room was ok. It was clean and in a safe area. The beds were not very comfortable and our toilet didn’t flush completely. The coffee in the lobby was stone cold later in the day and the pool area was below 60 degrees. It looks like there is a hot tub in the pool area when you view their pictures but that too is stone cold despite there being a sign on the wall warning you of the hot temperatures. The front desk called it a spa pool when i asked how to turn on the heat. I have never before seen a bubbling cold spa tub! That was truly disappointing! The breakfast was good and the staff were nice.
Stayed in December 2024
Reviewed: 24 November 2024
Laura
United StatesThe beds were extremely uncomfortable, both queen beds and sofa bed were like rocks, lumpy and hard.
The breakfast was wonderful.
Stayed in November 2024
Reviewed: 15 October 2024
Felicia
United StatesT.v didn't work
Clean, comfortable
Stayed in October 2024
Reviewed: 15 October 2024
Gaby
United StatesWe had to wait like 20 mins to get the room, and we were late to do the check in like 2 hours. Also we were tired, the person in the desk was a little rude, he didn’t offer anything meanwhile we were waiting.
The room was ok
Stayed in October 2024
Reviewed: 27 August 2024
Cindy
United StatesEverything was fine. Only stayed one night. In town for a concert
Didn't eat breakfast
Stayed in August 2024
Reviewed: 21 August 2024
Victor
United StatesThe room was “muggy”
Location and lighted parking lot
Stayed in August 2024
Reviewed: 19 August 2024
Ramon
United StatesThe restroom floor all craked and smell like wet
Staff super polite
Stayed in August 2024
Reviewed: 24 July 2023
Velazquez
United StatesI went through booking.com I selected a room with 2 queen beds and sleeper sofa but ended with 2 queen beds. I was told by holiday inn that it was a glitch with booking.com. at 1st I was told they don't have rooms like the one I requested but later I spoke to a different staff and that's when she said it was booking.com glitch
Nice place
Stayed in July 2023
Reviewed: 28 April 2023
Carmen
United StatesThe plumbing was a little problematic, the water stood for some time in sink and shower
Stayed in April 2023
Reviewed: 20 April 2023
Robin
AustraliaStains on the carpet. The property needs attention both inside and out. Suffering from neglect.
Breakfast options change daily. I was there 6 days. Good to have variety. Walmart and Dennys are both a short walk away.
Stayed in April 2023
Reviewed: 16 April 2023
Robin
AustraliaLeaking tap In the bathroom. Stains on the carpet in the main room (carpet is way too old and should be replaced). A mix up with my booking made it a poor experience also.
The bed was comfy. The breakfast was fine. The staff were nice,
Stayed in April 2023
Reviewed: 16 December 2022
Lynn
United StatesNo available restaurants nearby.
Nice hotel. Friendly staff. Good breakfast.
Stayed in December 2022
Reviewed: 10 November 2022
Deborah
United StatesThe elevator seemed to struggle, there are many scuff marks that need repainting, the outdoors had trash that should have been picked up.
It was easy to get to and the room was spacious.
Stayed in October 2022
Reviewed: 6 October 2022
Lisa
United States1/2 the plugs in our room didn’t work, there was a buger on the wall next to the bed so when you were laying in bed, looking at the wall, it was right there.
was close to the State Fait
Stayed in October 2022
Reviewed: 4 October 2022
Laquita
United Statesthey had no towels no covers sheets were stained nd there was a hole in the floor
the bed was comfortable room was spacious
Stayed in October 2022
Reviewed: 20 September 2022
Beth
United StatesThe pool was closed, and it was the main reason I chose this hotel. The room had an old smell and there were many small things that made it feel dingy overall. The window covering had holes in it; the carpet was stained; there were marks on the walls; the shower curtain was moldy and hooks were broken; the water from the faucet smelled bad; the toilet handle was finicky/broken.
The location was convenient and the breakfast was excellent. Room was decently clean, and the staff were helpful and friendly.
Stayed in September 2022
Reviewed: 15 September 2022
Jerri
United StatesThe pool and hot tub were closed. There were stains on the carpet in the room. When I pulled the towel off the rack it fell off the wall. And the garbage all around the hotel was awful.
The bed was comfortable. It was quiet. And breakfast was good. The staff was nice.
Stayed in September 2022
Reviewed: 2 August 2025
Adela
United StatesNo spa like the internet shows
To run down no hot tub or spa to relax
Stayed in July 2025
Reviewed: 24 July 2025
Mary
United StatesBetter parking more handicapped
Stayed in July 2025
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