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  5. Reviews of Holiday Inn Express Hotel and Suites Borger by IHG

Reviews of Holiday Inn Express Hotel and Suites Borger by IHG 2 stars

1351 West Wilson, Borger, TX 79007, United States

#1 of 5 hotels in Borger

Guests' Choice

Review score

Based on 58 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Good place to stay we will come back
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good and convenient for a quick bite

    Stayed in August 2025

  • Reviewed: 7 November 2024

    8.0
    I love staying here. I like how the room is set up. It’s large I like the linen you do need to work
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    That I would hear back by now regarding the bag that says I am the rose of Sharon it’s black and white striped and it has a flower on it. It has song of Solomon and there’s paperwork in it and I’m missing a jewelry bag from that. that’s very important and some paperwork during our stay we had to go through a lot of items From a funeral - The Jacuzzi should be hot. It was about as warm as what you would consider an indoor warm pool meaning it was cold. Please get the Jacuzzi hot a lot of guests. There were really needing it. The kids don’t mind and enjoy the cold indoors, but the adults need a hot Jacuzzi. Also if you can get some type of better food beverage service in your area to purchase, that would be great

    The quality of the breakfast, the variety, the staff, I am still looking for missing item in room 304 which is a bag of paperwork and a red mesh type of bag that you tie up that has a small pen and little vials from soil from the holy land and also a blue plain box that has a white plain wedding band in it that’s my husband and I think I left all of that inside a bag of paperwork and I’m still looking for it and they said they couldn’t find it so I’m waiting for housekeeping to get back to me and that would be great. 253-212-2324. Please have them call me regarding a bag of paperwork, and a missing jury blue box inside a red bag that you would normally get for a piece of jewelry sometimes to make it more decorative it was red like almost holiday - Had a drawstring and it had to flag it and I need it

    Stayed in November 2024

  • Reviewed: 12 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night

    LOCATION AND PRICE.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Very nice and clean loved the location
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean and nice

    Stayed in August 2024

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The shower and tub. Did work very well. Also had a live roach in the bathroom

    Almost everything

    Stayed in July 2024

  • Reviewed: 27 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The shower head didn't work properly, and the buildup made the water go everywhere. The tub also didn't drain well.

    Room was very clean, staff was very friendly amd helpful.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Was good would stay again
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    No oven, cold breakfast

    N/a

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Perfect room. Loved the walk-in shower and separate tub. Very clean and large room.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night

    The oven was broke no breakfast served.

    The room was so much better than we had expected. Starbucks right there for coffee. Friendly and helpful staff.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    10
    Wonderful experience
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Great place

    Stayed in May 2024

  • Reviewed: 4 June 2024

    10
    Comfort all the way!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Generous breakfast buffet was outstanding, with such a friendly, helpful hostess. We loved the delux bathroom with a roomy shower for hubby and a deep soaking tub for me, making the Exec King Suite a terrific value, along with the dreamy bed and fluffy pillows. The decorative black-out shade and quietness made it easy to sleep late. Will be looking for this same hotel in other travels.

    Stayed in June 2024

  • Reviewed: 19 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    Quick check-in. Very comfortable. Breakfast was good.

    Stayed in March 2024

  • Reviewed: 25 November 2023

    10
    Awesome stay
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Price convenience location

    Stayed in October 2023

  • Reviewed: 29 August 2023

    8.0
    Overall favorable and I will probably stay there again.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Pool area was like a sauna, should at least be a fan in there hot food not available any of our 3 mornings.

    Staff was great. Whole hotel very clean.

    Stayed in July 2023

  • Reviewed: 27 January 2023

    10
    If you must Borger, do it here
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It's everything you expect from a HIE. The location is in Borger, which is not all that great. However the hotel does have a washing machine to get the Borger out

    Stayed in January 2023

  • Reviewed: 19 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We're in the state of Texas who doesn't serve biscuits and gravy along with everything else that you guys have for breakfast.

    It was clean

    Stayed in September 2022

  • Reviewed: 6 August 2023

    7.0
    Experience
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The shower clearly had not been cleaned in some time. My wife would not take a shower due to the condition of the shower and showed me the scum that scraped off the shower floor. Also, the door keys didn't work and had to be re-programmed. The oven was broken concerning the hot breakfast.

    Staff real nice.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Maintenance is needed throughout.

    The staff was excellent.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The AC blows so hard it is not comfortable at the desk area whatsoever. Not having a hot breakfast was disappointing. Whoever is in charge of fixing the needed equipment needs to get with it. Your nightly charge doesn't reflect the lack of expected service.

    Friendly staff, clean and comfortable beds.

    Stayed in July 2023

  • Reviewed: 19 May 2023

    6.0
    Telling It Like It Is
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Oven was out and we were not told at check-in so no eggs or meat. No pancake batter out. No yogurt, barely warm coffee, no bananas. Unacceptable

    Comfortable beds and room, reception, clean

    Stayed in May 2023

  • Reviewed: 15 March 2023

    3.0
    I WILL NOT STAY AGAIN.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    THERE WAS NO BREAKFAST.

    Stayed in March 2023

  • Reviewed: 19 December 2022

    6.0
    Demand a clean bathroom
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Our bathroom was horrendous. There were curly and long black hairs all o ver the shower, and black mold growing on the sealing of the shower. It clearly had missed more than one cleaning.

    Hotel was being renovated and was very nice in most areas, staff were polite. Breakfast was good.

    Stayed in December 2022

  • Reviewed: 22 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was a bit hard for us to find at night. Siri’s GPS directions were a bit confusing. The parking lot could have been brighter.

    Very nice, large and comfortable room! Slept very well after a long trip. Breakfast was delicious. It had lots of options available. The room was quiet.

    Stayed in September 2022

  • Reviewed: 20 September 2022

    10
    Excellent stay- will definitely use this facility again!
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    Very clean, spacious rooms. Superior maid service (didn’t expect beds made and new towels after 1st night of 2 night stay). Breakfast was excellent as well. All staff friendly.

    Stayed in September 2022

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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