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  5. Reviews of Holiday Inn Express St. Augustine - Vilano Beach by IHG

Reviews of Holiday Inn Express St. Augustine - Vilano Beach by IHG 3 stars

140 Vilano Blvd, St. Augustine, 32084, United States

#1 of 65 hotels in St. Augustine

Guests' Choice

Review score

Based on 754 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    Best hotel stay in a very long time! Staff is amazing!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Everything and short walking distance from beach

    Stayed in September 2025

  • Reviewed: 18 August 2025

    10
    Lovely hotel with friendly staff at a great value.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    I only saw a need for more storage on the grounds due to ongoing construction of a new restaurant on site. This did not bother me as the tools and materials were kept out of the way in unused or rarely used areas under the stairs. Many attempts seem to be made to keep this issue under control. I did not let this deter me from staying here because none of this was in my way. They are improving the hotel even more!

    Breakfast was wonderful. The breakfast staff was friendly, helpful and attentive. They provided a clean space and all food items and needs were fully stocked. The attendants passing out fruit cups and especially watermelon (to help with replenishing fluids during high heat outside) was a lovely touch. Thank you! The rooms were nice with lots of storage options and great lighting. Beds were comfortable and the blinds on the windows keep the sun completely blocked. They supplied lots more coffee pods than most hotels, too! Towels were plush and smelled great. We loved the Dove products in the bathrooms, too. The hotel provided beach chairs, wagons, floats and toys for use at both the beach and the in site indoor pool. The indoor pool was nice because there were large roll up doors that provided the ability lie in the sun near the pool, too. Perfect for parents wanted to watch the kids in the pool while getting a tan. :) Really a great idea!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Wonderful hotel to stay for a get away. Very clean, the staff is super friendly. I love the location, walking distance t
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cleanest, location to the beach

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    Breakfast is exelent

    Stayed in July 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hands down the best service we have received at a hotel. The rooms were clean and spacious. The breakfast was outstanding. The experience we received during breakfast was 💯% A+++ SERVICE! Thank you!

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    Nice location, clean motel and very friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds didn’t appear to be queens

    Location and cleanliness

    Stayed in July 2025

  • Reviewed: 30 July 2025

    9.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    The ac unit needs maintenance-wasn’t able to keep room cool

    Location, price, room, access to laundry services, quiet, breakfast

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No pets allowed l

    Large spacious rooms, comfortable beds, great staff and very convenient location

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, enjoyed everything.

    Staff were absolutely amazing! Everything was very clean and they were very accommodating with restocking needs. Amazing breakfast selection! Only a 5-10 minute walk to the beach, and the hotel provides free wagon, chair, and umbrella rentals. Would definitely come here again!

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Very satisfied.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No objections.

    Clean, breakfast is very good but the staff is amazing.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful hotel, staff, food, location. Can't wait to go back.

    Stayed in June 2025

  • Reviewed: 24 July 2025

    10
    Will definitely be coming back
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Disability Access Hearing Accessible - Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Awesome location the staff was extremely helpful and accommodating

    Stayed in June 2025

  • Reviewed: 24 July 2025

    10
    Amazing stay in St. Augustine
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    None

    Amazing property with very comfortable and staff very hospitable, good breakfast

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Hillbilly traveler
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had a two bedroom suite, I didn't like that we had to go through a room to get to the main room..

    Awesome place, location was great walking distance to the white sand beach. Will definitely be my place to stay.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location was perfect a couple of restaurants around and Publix next door. The beach was literally right down the sidewalk. The hotel was clean and staff was very friendly and helpful. Breakfast was the best and the staff in the breakfast area made sure you were OK and had enough to eat. She even passed around fresh fruit. Also St. Augustine is right over the bridge were you can do shopping and lots of good eats. I will definitely visit again.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    Was our anniversary and we had a great time room breakfast indoo pool beach everything was awesome s
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    I liked that you were able to provide little carts to transport item to beach. The breakfast and staff was amazing

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Only one elevator but it was fast moving ..nothing I didn't like ..

    Friendly staff, nice breakfast, nice pool, provided beach chairs and items, shower was great!

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Loved it
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Amazing breakfast, friendly staff, great value. Loved that we could walk to the store.

    Stayed in June 2025

  • Reviewed: 15 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    the friendly, eager to please, helpful staff

    Stayed in May 2025

  • Reviewed: 13 July 2025

    10
    It was great. Plan to return in the future!!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Outstanding location, facilities, price, rooms, beds, linen, breakfast, indoor pool, out side shower to clean off salt water and sand from beach 2 blocks away, parking, elevator, restaurants close by, laundry room on 2nd floor and staff. Everyone made you feel at home.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was very good and a lot to choose from.

    Stayed in June 2025

  • Reviewed: 7 July 2025

    10
    What a great small hotel in an excellent locatiion and a really great breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Exceptionally clean, very friendly staff giving the feel of a family run hotel aimed at families

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    excelente
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    ok

    booking

    Stayed in May 2025

  • Reviewed: 5 July 2025

    10
    Loved every minute!!!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It would be nice to have a sink in the room. The floats for pool were all damaged.

    Clean! Lovely breakfast prepared by equally lovely Michelle. Loved the indoor pool. Staff was all really friendly and helpful. Really liked having the wagons and chairs available.

    Stayed in July 2025

Showing 1 – 25

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