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Reviews of Holiday Inn Express Redwood City Central by IHG 3 stars

1836 El Camino Real, Redwood City, CA 94063, United States

#2 of 17 hotels in Redwood City

Guests' Choice

Review score

Based on 235 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 September 2025

    7.0
    Reasonable stay part from the breakfast room space.
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 2 nights

    Breakfast area was too small. With 70 plus rooms in the hotel, the breakfast area had probably 8 or so tables with limited chairs to sit and eat. I have seen houses with bigger dining rooms than this hotel. The first day we did not get a place to eat at 9am and a lot of other guests didn't either. It was packed, crowded to get the items and then you had to take them to your room to eat. Not a very good experience. Did not eat there the next day and went outside.

    Comfortable and big rooms. Amenities were reasonable. Onsite free parking.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    8.0
    Wil definitely stay there again
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Trash trucks outside the window at 6:30 AM

    Rooms are clean and comfortable. Front desk staff was very friendly and efficient

    Stayed in September 2025

  • Reviewed: 31 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The location.

    The staff was courteous and friendly.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Clean, friendly staff, and well maintained
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking garage was narrow and small.

    Friendly staff and well maintained rooms.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    The neighborhood

    Clean

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Good bargain . Friendly staff
    • Couple
    • Standard King Room with Extra Space
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was in good shape and breakfast was great

    Stayed in August 2025

  • Reviewed: 12 July 2025

    9.0
    Comfortable, what I expected. Will be back soon.
    • Leisure trip
    • Solo traveller
    • Standard King Room with Extra Space
    • Stayed 1 night

    Wish the pancake making machine was working

    Reliable breakfast selection. Staff keep everything filled. Love that coffee is always available.

    Stayed in July 2025

  • Reviewed: 11 May 2025

    9.0
    Convenient
    • Leisure trip
    • Solo traveller
    • Standard King Room with Extra Space
    • Stayed 1 night
    • Submitted via mobile

    Location, I was told not to go out at night

    Location, close to relatives

    Stayed in May 2025

  • Reviewed: 24 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Extra Space
    • Stayed 6 nights

    Internet is very inconsistent. It works great for awhile and then stops working for a few minutes, which is frustrating. Location on main road is noisy, especially early in the morning.

    Excellent breakfast with great staff providing fresh food. Very clean and easy to attend.

    Stayed in April 2025

  • Reviewed: 15 January 2025

    8.0
    Good location for my needs
    • Couple
    • Standard King Room with Extra Space
    • Stayed 1 night
    • Submitted via mobile

    I was charged $200 for incidentals per night. There were no incidentals. I have not been credited back the money yet. So not happy about this!

    It was close to the Stanford Medicine clinics.

    Stayed in January 2025

  • Reviewed: 18 December 2024

    9.0
    Perfect location to the project I was working on. The staff was kind and made it an easy stay.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Nice choices, fresh and easy when you are on the run. One of the reasons I like to stay at Holiday Inn expresses.

    Stayed in November 2024

  • Reviewed: 7 October 2024

    8.0
    Very good
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The facility was clean and comfortable. The breakfast had a variety of choices.

    Stayed in October 2024

  • Reviewed: 12 September 2024

    8.0
    Very nice and we would stay again.
    • Business trip
    • Group
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    The back door would not open with the card key.

    Cookies, breakfast, coffee, ice machine, room and the staff!

    Stayed in July 2024

  • Reviewed: 4 September 2024

    8.0
    Great stay in convenient location
    • Leisure trip
    • Couple
    • Standard King Room with Extra Space
    • Stayed 5 nights
    • Submitted via mobile

    Outside of building was not appealing but we were pleasantly surprised that the room was nice.

    Convenient location, comfortable bed, large room size, blackout curtain, complimentary cookies and breakfast.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Would stay there again.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom would get super stuffy after a shower and there’s no fan in there

    Wonderful staff, clean, easy access to everything

    Stayed in September 2024

  • Reviewed: 23 August 2024

    9.0
    It is a very good hotel probably the best one in the area. I would definitely stay here again
    • Leisure trip
    • Family with young children
    • Standard King Room with Extra Space
    • Stayed 2 nights

    I didn't realize that the room is not automatically cleaned every day unless you request for it. It would be nice if the front desk mentions this when we check in.

    The breakfast was good with basic selections for breakfast like eggs, sausage/bacon, potatoes, cereals, different types of bread and yummy cinnamon rolls. The breakfast area is small and very clean. Good choice of yogurt, fruits and milk. The room is very spacious and well equipped. It even has a small microwave which is hard to find in any hotel. The location is also right next to Wendy's and Starbucks. They even have fresh cookies and water in the lobby.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    7.0
    Met basic need, did not live up to the price.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I expected grander and newer for the price we paid- the carpet is tired, the hall is tired, the window is tired, desk char tired. Unfortunately extremely noisy from busy street.

    Easy parking, easy access to room, updated bathroom, very nice breakfast room and clean, very clean. Love the window lite blocking shades.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Good facilities, service needs to improve
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Room consumables were not replenished every day and room was to be cleaned every 5 days which didn't make sense for our four day stay. After the first day we notified the reception that we wanted the room cleaned. Nothing happened the next day. The third day we finally got them to clean the room and replenish consumables. Breakfast facilities were good but again, coffe,creamer and juice containers were empty and no one seemed to notice until you called their attention on it

    The property is great, well maintained and very clean. Good access, close to other towns in the area, included parking.

    Stayed in August 2024

  • Reviewed: 30 June 2024

    9.0
    Good choice
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The breakfast was good, clean and tidy room.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    A perfect place to stay with a group of old friends.
    • Leisure trip
    • Group
    • Standard King Room with Extra Space
    • Stayed 1 night
    • Submitted via mobile

    The layout of the hotel but I suppose it could not be helped given the lot that it was built into. The stairs and elevator were in an awkward place and there was no lobby to speak of but I suppose that’s Holiday and Express and the lobby is not to be expected.

    The breakfast was more than I was expecting and about the same quality that I was expecting. The staff in the breakfast room were extraordinary and extra helpful in every way.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Really good for business
    • Business trip
    • Group
    • Standard King Room with Extra Space
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast area is small so it can be crowded and you have to take it to the room. There is no coffee machine, just filter coffee with milk or cream.

    The room was big enough and really nice.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Clean room, bad location.
    • Business trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Location..

    Robot brought ice cream to our room. Close to work event.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room with Extra Space
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and has everything that one would need during their stay, definitely will recommend it in the future!

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    it was great thanks!
    • Leisure trip
    • Group
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a great stay, manager granted us a late check out sunday as we had an 8:00 game and then 3:30 and it was pouring.. we were able to come back have breakfast, relax and use the dryer to get uniform dried out for next game! We greatly appreciated it!

    Location was perfect for us... in town for our kids soccer tournament at park off roosevelt. We have a quad cab truck so the parking was a bit tricky with a fairly full garage. we ended up taking a spot and a half in the uncovered area, sharing the 1/2 with another truck that had issues... but it worked!

    Stayed in February 2024

Showing 1 – 25

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