3711 Chamberlain Lane, Louisville, KY 40241, United States
#69 of 126 hotels in Louisville
Guests' ChoiceBased on 90 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.1
Staff
8.8
Value for money
7.8
Free WiFi
9.2
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End of dialog contentReviewed: 18 August 2025
Brinkey
United StatesWe came there for the pool a d when I called at 1pm eastern time to confirm my check in I was not informed the pool was closed. We drove 7.5 with a toddler that was ready to swim and could not. The beds really do not appear the be a queen size.
Breakfast was ok, some of the bagels were really hard loved the pancakes. Room and hotel was clean
Stayed in August 2025
Reviewed: 5 August 2025
Bob
United StatesCan be cleaner. Floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry.
Everything was good.
Stayed in August 2025
Reviewed: 2 June 2025
Scbailey
United StatesN/A
Rooms nice and clean
Stayed in June 2025
Reviewed: 24 March 2025
Deepti
United StatesLocation
Room was clean. Staff friendly. Location wasn't the greatest. But rest was good
Stayed in February 2025
Reviewed: 30 May 2024
Amy
United StatesStaff was friendly, professional and accommodating. Facility was super clean!!
Stayed in May 2024
Reviewed: 15 May 2024
Margaret
Hong KongThe bathroom floor tiling grout was filthy and there was mold growing on the tub surfaces. There were carpeting remnants dumped in the stairwell. The window shade was frayed and looked shabby.
The people and the breakfast were highlights. Didnt use but appreciated the laundry machines!
Stayed in May 2024
Reviewed: 6 May 2024
James
United StatesPrice was a little expensive.
Stayed in May 2024
Reviewed: 22 April 2024
Kit
United StatesBathroom sink very poor hot water volume in sink! Shower was excellent? When checking out could not get a receipt-bill fir the stay. Told me Booking would email me the bill-receipt. Nothing recd as of now 4/22?? All other hotels on 8 day trip printed bill and recept with no issues?
Room was great !
Stayed in April 2024
Reviewed: 4 March 2024
Alexis
United StatesThe breakfast was the only thing I would suggest needed for me better
Staff was very nice easy check in and out
Stayed in March 2024
Reviewed: 1 October 2023
Merv
United StatesOur room was next to the elevator, and the elevator motor was loud and could be heard all night.
Large clean room. Comfortable beds. Average continental breakfast.
Stayed in September 2023
Reviewed: 11 August 2023
Helenmarie
United StatesCant think of anything negative, we checked in late and left eary.
It was clean, easy to find.
Stayed in August 2023
Reviewed: 19 July 2023
Lyle
United StatesI was travelling with my mother (85) who alternates between using a walker or wheelchair. He bathroom did not have a walk-in shower but did have a bench to sit on - this could be an issue for those with similar mobility challenges. The handicapped parking spaces were far from the door and did not have curb cuts (the covered entrance made it possible to load in and out safely).
The rooms were spacious, beds comfortable, and water pressure excellent! Breakfast wasn't loaded with variety but had enough hot and cold options and daily selection of protein to be satisfying and better than other hotels at this price point. The coffee pots were full all day long. Numerous restaurants were available only minutes away, as was the highway. The covered entrance way did allow for easy ins and outs regardless of weather.
Stayed in July 2023
Reviewed: 20 April 2023
Smith
United StatesThe room had a musty smell while the HVAC unit was running.
Very convenient and quiet location with a friendly staff.
Stayed in April 2023
Reviewed: 3 April 2023
Jack
United StatesI did not get a receipt at checkout and still have not got it. Maids did not make the bed or clean the room between day one and day two.
I didn’t eat breakfast or use the internet. The room was nice and the staff was good.
Stayed in April 2023
Reviewed: 28 March 2023
Angela
United StatesWas concerned that the handicap room on the 2nd floor was going to be to far of a walk for my husband.He was able to manage. More handicap rooms on the 1st floor would be a suggestion.
The hotel was full and I was late to breakfast they still put out fresh sausage and eggs. I was worried we would not have food. Thank you.
Stayed in March 2023
Reviewed: 20 February 2023
Pierce
United Statespillows were less than comfortable and I forgot to bring mine from home
clean and the staff was very friendly and accommodating
Stayed in February 2023
Reviewed: 19 December 2022
Angela
United StatesThe temperature in the room tops at 74. When you're on medication that keeps you cold this wasn't great. However the extra blankets did the trick.
The location is great off the expressway.
Stayed in December 2022
Reviewed: 17 December 2022
Lisa
United Statesn/a
Very nice hotel. Bed was comfortable. Really good breakfast.
Stayed in December 2022
Reviewed: 13 November 2022
Cynthia
United Statesextra blanket would be nice and a hair lolf dryer
comfortable, clean, good breakfast, better than most. staff were very friendly and helpful . appreciate the bathtub
Stayed in November 2022
Reviewed: 25 October 2022
Denise
United StatesThe location was on top of a hill with views of Louisville.The staff were extremly helpful and always greeted with a smile.
Stayed in August 2022
Reviewed: 27 May 2025
Cathy
United StatesThe staff was very friendly and accomodating. The continental breakfast was delicious.
Stayed in May 2025
Reviewed: 5 May 2025
Emily
United StatesThe price was a little higher than I wanted to pay, but it was ok because the room was excellent.
The room was very clean and organized. It was a great location too. The room exceeded my expectations. I would absolutely stay here again. It offered everything we needed for our stay.
Stayed in May 2025
Reviewed: 24 March 2025
Kelly
United StatesThe staff were friendly and constantly asking if we needed anything. Room was clean and King bed was so comfortable. Nice selection for breakfast. We stay here often when we travel to Louisville.
Stayed in March 2025
Reviewed: 5 March 2025
Jason
United StatesNo hot tub at the pool & exercise room is closed for renovations. Ice machine broken on first floor. Breakfast hours need to be earlier and or longer. Not enough eggs/hot breakfast prepared for the amount of guests in the hotel.
Comfortable mattress & pillows. Easy to control temperature in room. Fan in bathroom to circulate was appreciated so many don’t have them these days. Breakfast was very nice just wish hours were earlier for early travelers.
Stayed in March 2025
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