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  5. Reviews of Holiday Inn Express Cedar Rapids - Collins Road by IHG

Reviews of Holiday Inn Express Cedar Rapids - Collins Road by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1230 Collins Road, Cedar Rapids, IA 52402, United States

#11 of 38 hotels in Cedar Rapids

Guests' Choice

Review Score

Based on 73 hotel reviews

6.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.4

  • Location

    8.8

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    7.5

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 14, 2025

    7.0
    good place to stay
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights

    no hot tub/spa

    location was good, having breakfast available was great, free water was very nice

    Stayed in August 2025

  • Reviewed: July 3, 2024

    8.0
    We had a nice stay.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed not as comfortable. Small room compared to others we stayed in on our trip. Weak shower flow that made it difficult to rinse my hair. Washcloths, hand towels, and bath mat were missing. But we're quickly given when asked for and received extra service the next day.

    Clean. Friendly, helpful staff. They gave us the towels that were missing when we asked and then cleaned our room, left a full set of fresh towels plus extra the next day! Standard but good breakfast. Convenient location.

    Stayed in July 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night

    Nice breakfast, helpful staff

    Stayed in February 2024

  • Reviewed: January 18, 2024

    6.0
    Not comfortable with their attitude and service.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    1. There was no room cleaning. I didn’t hang any tag outside of the door, but they didn’t do the room cleaning for 2 days! 2. Since the second day I stayed there, the hotel was under repairing operation, the main gate was closed. It was not convenient, but they remained the same rate as before, which is not friendly to the customers. 3. The service is averaged, there was no smile in their faces.

    The location is OK, transportation is convenient.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Clean accommodations , great location , but a little too much internal noise.
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 2 nights

    The noise from other guests was more than noticeable.

    The location was perfect for our needs, close to good restaurants.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Nice place to stay in Cedar Rapids
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The channel selection available on the TV in my room was very limited and I couldn't access Netflix or any other streaming service to provide more viewing options.

    The room I was given was very comfortable and clean. The bathroom was well provisioned and it may sound strange, but the bath towels were some of the softest and fluffiest towels that I've come across in all my years of travelling and staying extended periods at hotels.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The gentleman working the front desk when we first arrived, was very kind and very helpful. The housekeeping staff was also very nice and did a great job. The breakfast was really good!

    Stayed in November 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Whoever cleaned the bathroom floor used filthy water...it stained a wet tissue black!

    Reasonable, comfortable, good breakfast. Nice large room.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was a little disorganized had to wait for things to be brought out

    Clean and front staff very friendly

    Stayed in July 2023

  • Reviewed: July 25, 2023

    6.0
    Safe, friendly place to stay in a pinch when visiting Cedar Rapids, Iowa.
    • Leisure trip
    • Family with young children
    • Standard King Room with Extra Space
    • Stayed 4 nights

    Breakfast wasn't very good and the rooms were just okay when it came to cleanliness. I just felt like the carpet was dirty. The breakfast area is small and closed in. It was very expensive for a mediocre stay.

    The staff is wonderful, accommodating and kind. There is a nice backyard area for groups to hang out at night with grills. Free breakfast and coffee.

    Stayed in July 2023

  • Reviewed: May 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was horrible they didn’t have my reservation set it took over a hour. The staff did try there best to solve the matter but for the hour of inconvenience and headache nothing was offered off or a free nights stay

    Breakfast was ok could of been hotter though

    Stayed in May 2023

  • Reviewed: March 27, 2023

    8.0
    This hotel is a nice location and good value with lovely staff.
    • Business trip
    • Couple
    • Standard King Room with Extra Space
    • Stayed 1 night
    • Submitted from a mobile device

    fan in bathroom was so loud and was on with the light so that was rough. also the bed was quite uncomfortable

    nice location. good breakfast

    Stayed in March 2023

  • Reviewed: November 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There were 3 times when I had gone to the front desk and waited around for help. One of those times had been later in the evening so I understand that staff may have been short and busy. Otherwise, we had a bad smell coming from our bathroom but the bathroom looked clean and we didn't see anything that seemed to be the issue.

    The room was comfortable, pool water is heated well, and we don't eat pork/red meat so it was nice to see plenty of options for breakfast

    Stayed in November 2022

  • Reviewed: September 27, 2022

    8.0
    Ethan at the front desk was wonderful!
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    noise!!!

    staff and location

    Stayed in September 2022

  • Reviewed: June 22, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    When you book a room there is no guarantee of availability. Absolute nightmare finding another hotel last minute after being turned away. No email or phone call. Zero communication from the hotel. Zero accountability on their part. They laid blame on booking.com. B.S.!!!! Total waste of time and effort. Thanks for nothin. You suck.

    Nothing

    Stayed in June 2025

  • Reviewed: March 10, 2025

    5.0
    Fair
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was gross, couldn’t smell chlorine at all, there were globs of hair in it and smelled like pee. Also when you’re told about breakfast being from 7-9:30 and go to get breakfast there isn’t any that’s there. We were there for a wrestling tournament. A gal was bringing out more omelets and only put 4 in the tray. There was 3 of us. Also the beds were not comfy at all and we ended up being itchy after the first stay.

    It was in a good location for us

    Stayed in March 2025

  • Reviewed: February 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shade for the window didn't fully work, so I had highway lights in my room al night.

    Great location, friendly staff, good Holiday Inn free breakfast.

    Stayed in February 2025

  • Reviewed: November 11, 2024

    9.0
    It was nice to have a clean room and a warm breakfast to wake up to
    • Family with young children
    • Room with Two Beds - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and parking

    Stayed in November 2024

  • Reviewed: November 5, 2024

    4.0
    Meh
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was out of order and we booked it for the indoor pool. Kids ran through the halls and banged on our door. The laundry services and computer were out of order.

    It was clean and plenty of parking. Convenient.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room smelled like skunk (weed)

    Rolls were not warm. Eggs were good but the coffee was weak.

    Stayed in November 2024

  • Reviewed: October 27, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wesite said pool . It was out of order for the 3rd time I stayed there. Lots of kids from two teams at breakfast . Low on food.

    Stayed in October 2024

  • Reviewed: August 19, 2024

    3.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 3 nights

    Elevator not working, 95 year old mother had to walk 2 flights of stairs. Rooms not close together as requested. Room keys worked 50% time. Rm phone did not work. A/C leaked water on floor.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    9.0
    Met my needs for my stay in Cedar Rapids.
    • Leisure trip
    • Solo traveler
    • Room with Two Beds - Hearing Accessible - Non-Smoking
    • Stayed 6 nights

    The breakfast each day was varied and very satisfactory. The dinning area was always clean and the staff was very friendly which is always appreciated.

    Stayed in July 2024

  • Reviewed: July 15, 2024

    9.0
    Sweet and short.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 2 nights

    Room on first floor. Clean bathroom

    Stayed in July 2024

Showing 1 - 25

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