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  5. Reviews of Holiday Inn Express Birmingham Irondale East by IHG

Reviews of Holiday Inn Express Birmingham Irondale East by IHG 2 stars

811 Old Grants Mill Road, Birmingham, AL 35210, United States

#55 of 101 hotels in Birmingham

Guests' Choice

Review score

Based on 204 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.4

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    6.8

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 4 August 2025

    6.0
    Pleasant
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Couple of things weren't working during breakfast. Tub was stopped up. Wasn't draining.

    Nice size room

    Stayed in August 2025

  • Reviewed: 20 July 2025

    8.0
    Pleasant but overpriced.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Room needed vacuumed. Desk light did not work leaving that side of the room dark. Ceiling leak to the right of the bed. Someone had put coffee grounds in the coffee maker making it impossible to use in the morning. We left at 4:30 am and had to stop for coffee.

    We liked the location. Easy on and off of the highway. Disappointed that no list of nearby restaurants was on hand.

    Stayed in July 2025

  • Reviewed: 27 February 2025

    7.0
    Appreciated some of the amenities provided by the hotel.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    The rooms are adjoining, increasing the noise. There was no hair dryer in my room.

    The front desk staff, location near the airport, and breakfast were excellent. The room was clean and inviting.

    Stayed in February 2025

  • Reviewed: 30 December 2024

    6.0
    Good & not so good...
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was an "unattended" dog in the room below us... It barked non-stop for hours waiting on its owner to return. The bed, while clean & inviting, was extremely uncomfortable. The cleaning staff knocked on our door; waking me up; two hours prior to check out time.

    The front desk staff was great; very pleasant & hospitable. Check in was a breeze. Check out was smooth & easy as well. Staff members deserve an A+

    Stayed in December 2024

  • Reviewed: 25 December 2024

    8.0
    Very good
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Our rooms was next to the electrical room. There was an alarm going off that was annoying.

    Stayed in November 2024

  • Reviewed: 12 December 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like the yuck on our room ceiling , the smell of the 2nd floor was bad, ice machine only on 1st floor, and the elevators were a bit janky. The pb and j bar from 7-11 that was promised over the weekend never happened.

    Breakfast was great, it was hot, and there were plenty of options . Would have like a potato option with hot food, but eggs and sausage and biscuits/gravy were good. The staff was absolutely lovely and got us everything we needed. Check in and check out were so easy.

    Stayed in December 2024

  • Reviewed: 31 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not very clean.

    Breakfast was good.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    The rooms smells bad I had to change room. And it still smelled bad but it wasn’t as strong as the first room

    The property looks very clean

    Stayed in August 2024

  • Reviewed: 29 April 2024

    8.0
    Very good, very satisfying
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    The drive up the hill was tight the first time when you don’t expect it

    Clean, good breakfast selection

    Stayed in April 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It was good. Everything was good. The renovations they are making are very nice.

    Stayed in March 2024

  • Reviewed: 29 January 2024

    6.0
    Overall it served its purpose, staff was nice, and I felt we were
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room could’ve been cleaner there was a lot of stray hairs everywhere including the towels and bedding in places that if housekeeping would’ve just looked it would’ve stood out. Also, the room smelled like someone spilled pickle juice which was HORRIBLE to deal with

    The staff was extremely helpful and nice

    Stayed in January 2024

  • Reviewed: 25 May 2023

    7.0
    fir the price it was excellent
    • Business trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    internet slow and hard to establish TV old type

    good value pleasant staff

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    Good
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    mold on ceiling in shower, outdated

    front desk service was great and location for price was good.

    Stayed in May 2023

  • Reviewed: 8 April 2023

    8.0
    will stay again
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    pancake machine was broken at breakfast

    very clean and quiet

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast good

    Stayed in February 2023

  • Reviewed: 9 March 2023

    7.0
    Nice place if you don't have pets.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Charging $55 a night plus tax for a single dog was ridiculous. Most expensive of any place I have ever stayed. Also our room was next to the elevator and you could hear it going up and down through the wall.

    Beautiful accommodations and great breakfast. Plenty of parking and good food nearby

    Stayed in February 2023

  • Reviewed: 6 March 2023

    8.0
    Won't go there again.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The breakfast was late supposed to be ready by 6:00 it was 6:30. The gravy for the biscuits and gravy was cold. They would not clean the room while we were there.

    The room was clean, comfortable, quiet and the location was good.

    Stayed in March 2023

  • Reviewed: 17 February 2023

    7.0
    Good
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No tissue in bathroom hair in bathroom sink

    Friendly customer service

    Stayed in February 2023

  • Reviewed: 17 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the first room they put me in wasn’t clean. Elevator wasn’t working properly

    Location

    Stayed in December 2022

  • Reviewed: 7 December 2022

    8.0
    Great location, great value
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    had to request towel service/trash removal, and there is no night light for the bathroom. tub was not non/slip for elderly…. and room had a strong chemical/cleaning product smell. need to address those things.

    Nice variety of breakfast foods, nice moderate temperature in the rooms and very comfortable beds!!

    Stayed in December 2022

  • Reviewed: 22 November 2022

    8.0
    nice overnight stay with good breakfast.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    nice clean property friendly staff.

    Stayed in November 2022

  • Reviewed: 21 November 2022

    8.0
    It was brief but ok especially the staff and breakfast
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    4 floors and only ice maker working was on 3rd floor. That was totally unacceptable to us as we were on 2nd floor. Toilets are too low. Need to be replaced with higher toilets. Furniture in suite was old and worn looking. Hotel definitely needs some updates.

    When we arrived we proceeded to room. The room door was open and room was not made up. Went back to front desk and told desk clerk of the situation. She apologized and upgraded us to a suite. We appreciated that courtesy Breakfast was excellent.

    Stayed in November 2022

  • Reviewed: 14 September 2022

    8.0
    I appreciate how the staff helped correct Booking's mistake.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Booking messed up our reservations and had us scheduled for a totally different arrival date, even though I received an email confirming the CORRECT date. Fortuneately, the hotel staff was able to accommodate us.

    The breakfast was good and the location was good for our traveling needs.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    7.0
    Visit to EWTN studios and chapel
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    The outside pool was not "inviting." I was looking for a "skimmer" to clean up the water from bugs.

    The location was perfect for our visit to EWTN in Irondale and very close to downtown Birmingham. Breakfast was GREAT- plenty of hot options: eggs, meats, biscuits and gravy; juice, milk, coffee, yogurt, fresh fruit, pastries and hot cinnamon rolls. I did enjoy the rolls which are a nice option when there are no waffles. I did not miss the mess which usually surrounds the waffle maker area! The exercise room was nicely appointed with weights, elliptical and treadmills

    Stayed in September 2022

Showing 1 – 25

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