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Reviews of Holiday Inn - Erie by IHG 3 stars

2260 Downs Drive, Erie, PA 16509, United States

#2 of 43 hotels in Erie

Guests' Choice

Review score

Based on 621 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    The buffet breakfast wasn't great, and the pool was chilly.

    The room was spacious and very comfortable!!

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Nice hotel, quiet and clean
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Be sure all information is given at time of check in. we were not given vouchers for breakfast, thinking it was a buffet we didn’t get breakfast the first morning as we thought we missed it. The second morning we checked for buffet again and saw nothing. I went to the desk because I noticed my booking included breakfast, the girl at the counter explained you need vouchers and we were not given them. The first day we left and had to pay for breakfast at IHOP because we were not given our vouchers. We really would have loved to have saved $70 and had breakfast that should have been included in our rooms.

    Rooms were clean. Pool was nice for kids. Felt safe during stay.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    We had a short stay to meet up with friends. Besides the wheel on table. It was a great stay
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    There was a table on wheels under the tv. I moved it over between the bed and sofa so we could put our drinks and electronics on. I found out when we were getting ready to leave. That one of the wheels would not stay on. I forgot to mention it to the lady who checked us out. I had a hard time putting it back where it was because of that wheel.

    The room was large, very clean. It was easy to set the temp to make it comfortable. The shower was easy for my wife, who is handicap, to get into. The bed was very comfortable.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    Sofa was VERY uncomfortable.

    I really missed the breakfast offered by the Holiday Inn Expresses.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Paid $10 for breakfast and not able to use because the wait time was 30 mins and they were closing in 30 mins . The person at the register was really stressed. Did not like also paying for parking, what a Rip off.

    Location convenient to many restaurants, rooms were nice, comfortable bed

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    It was ok.
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I had booked a queen bedroom. The beds were full. We ordered dinner at the hotel one night and the food was awful and pricey. 42 bucks for bland food.

    I liked the convenience as it was located close to a lot of places. The staff was nice.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Comfortable and clean. Good for pet owners
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It seemed relatively new. Quiet—no road noise

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Clean rooms and friendly staff.
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Clean rooms. Individual breakfast orders but probably not worth the added cost.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    8.0
    Not worth it for the money
    • Business trip
    • Solo traveller
    • Premium Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    No real desk and Internet was dicey . No free breakfast and no free water

    Clean

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike but if had to choose something the hotel didnt offer free breakfast to my knowledge. Also the rooms don't come with a microwave, but the hotel doesnt advertise that they do. There is a microwave in the lobby to use whenever you wish. Nice rooms, I would say a bit pricey considering its not a suite. The shower door sometimes close sometimes doesn't but not a major issue.

    Holiday Inn Erie is in a good location. There are tons of restaurants in the area such as longhorn, Texas roadhouse, applebees, and much much more. All the stores and malls and shopping centers are within a 10 min drive and most right down the street. The hotel was very clean and the bed was very comfortable. In the lobby area there is tons of sitting room. If guests bring back food from a restaurant and wish to eat in the lobby, thats not a problem and its a very nice setting. Hotel was a good experience.

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    Perfectly located next to I 90.
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was available for extra charge.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    9.0
    Would return
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nada

    Clean handy friendly

    Stayed in May 2025

  • Reviewed: 11 April 2025

    9.0
    Superb
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    Everything was good.

    We left too early for breakfast. The hotel was good we were traveling and only there for about 6 hours to sleep.

    Stayed in April 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    It seems like free breakfast should be included for the price or at least be announced boldly before booking since there are plenty of other options there that include it at that price in the areas.

    It was clean and conveniently located.

    Stayed in December 2024

  • Reviewed: 20 January 2025

    8.0
    I would recommend the Holiday Inn on Downs Drive in Erie Pa
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No Continental breakfast .

    Very clean , big shower with room to move. Bed was comfortable the room had a good set up

    Stayed in January 2025

  • Reviewed: 11 January 2025

    8.0
    Great stay
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything

    Stayed in November 2024

  • Reviewed: 10 December 2024

    8.0
    Pleasantly good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Location

    Stayed in December 2024

  • Reviewed: 6 December 2024

    9.0
    We survived a blizzard at the Holiday Inn!
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    Unfortunately, due to staffing issues and the weather, the cafe wasn't open, but we were able to venture out across the parking lot to find something for lunch.

    The staff was excellent. We came up for work and found ourselves in a blizzard, and they were very accommodating, allowing us to stay an extra night and keeping our same rooms. The rooms were clean and comfortable.

    Stayed in December 2024

  • Reviewed: 7 November 2024

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Floors needed swept better.

    This was an excellent place to stay for us. Nice hotel. Clean beds and room (and bathroom). Comfortable mattress. We would stay here again if in the area.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    8.0
    Expensive, with a ridiculous, almost inaccessible TV, but sleek and clean. Very updated.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Accessing the TV was absolutely the worst experience I've ever had in a hotel! The remote was completely unintuitive--it took me a solid 15 minutes to figure out to change channels, and then once I did figure out how to change the channel, there was absolutely no information about the channel, so I had to let it load before realizing what channel I was on. Further, there was no channel guide, or any documentation in the room about how I can actually turn on the TV and find the program I was looking to watch. I gave up after a good 25 minutes of trying, and consulting the staff the next morning, who admitted they had a difficult system with Spectrum and couldn't offer me much advice. When I told her which channels I wanted to access, she gave me the channel numbers. But even one of those didn't work! Already the place is not all that reasonable…then, upon closer inspection of my bill, I realized I was zinged $5 for parking. Are you kidding me? It's not like this is a downtown hotel in any city.

    It's a sleek, clean hotel, with updated appliances and a very comfortable bed. The breakfast was good.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    9.0
    Nice place and good amenities. Would benefit from offering a continental breakfast or cheaper breakfast prices. No incen
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Charge for parking. Cannot understand why this is necessary. Other hotels in the area are not charging for parking.

    Good location

    Stayed in October 2024

  • Reviewed: 1 October 2024

    9.0
    I would stay here again if we came through Erie
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night

    Simple, good, and quick.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    We enjoyed the stay. Close to many restaurants, mall and the ice rink! Also the price was great! We would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    The shower was semi functional

    The hotel was clean, staff courteous and helpful

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I know this will kinda sound petty but we did not like how the bathroom door automatically shut, sometimes it is warm in there so we had to use a luggage bag to prop it open and a microwave would have been nice but over all it is a nice facility.

    It was very clean, staff was friendly, lots of restaurants nearby and easy to find way around to sightsee.

    Stayed in September 2024

Showing 1 – 25

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