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  5. Reviews of Holiday Inn Detroit Northwest - Livonia by IHG

Reviews of Holiday Inn Detroit Northwest - Livonia by IHG 3 stars

17123 N. Laurel Park Dr. N, Livonia, MI 48152, United States

#5 of 16 hotels in Livonia

Guests' Choice

Review score

Based on 200 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 16 August 2025

    7.0
    It was pleasant.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The construction going on around it made it difficult to get into the parking lot.

    Room was clean and comfortable.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    7.0
    I wish I would have known about construction and hot tub broken ahead of time nd hot
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was broken, building under construction, noisy and not enough parking, lights didn’t work in bathroom

    Clean and friendly staff

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Disappointing breakfast, comfy rooms
    • Business trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Breakfast was horrible - no veggies, the only fresh items were cling wrapped apples.

    Convenient location, comfortable rooms

    Stayed in June 2025

  • Reviewed: 17 May 2025

    6.0
    Pleasant
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    Pool area need to be cleaned better and jacuzzi was really dirty on Friday I told them and the next day it was out of service

    The pool for my kids

    Stayed in May 2025

  • Reviewed: 12 May 2025

    7.0
    Decent as expected stay until breakfast.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was extra-which we paid for with our reservation. Food was low quality and almost cold. I’ve had better tasting and more selection for free from Choice hotels. Really bad Mother’s Day breakfast experience.

    Good central area to what we wanted to do. Rooms were pretty clean.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Construction debris in parking lot. Limited parking due to construction. Parking lot entrance blocked due to construction but no signage for alternate entrance. Was not informed of construction at time of booking.

    The room was comfortable and clean

    Stayed in May 2025

  • Reviewed: 1 December 2024

    8.0
    Convenient, clean, and friendly.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Wish they had shoveled and salted more after snow storm. Walking to my car was quite treacherous.

    Very clean and good lighting.

    Stayed in November 2024

  • Reviewed: 28 April 2024

    8.0
    Good
    • Business trip
    • Group
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Minimal breakfast. Same thing every day. At least they had fresh fruit varieties

    Clean room. Little bars of soap

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Great staff with an out of date, overpriced, uncomfortable stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms are small and very much out of date. Uncomfortable sand bag like beds. The AC in my room didn’t work. The room was still very warm and that’s with the air conditioning being on all day on the lowest setting. The pool is also very dirty and un-kept.

    Nice staff, great lobby, breakfast included.

    Stayed in April 2024

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Person in charged was not very pleasant.

    It was great just the lady proving the breakfast seem that she was not having a good day. Is sad because it made us feel that we had to be careful with whatever we were grabbing since she didn’t see happy and just was looking at us.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    6.0
    Glad I had a place to sleep. But for the price, I expected more.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Got there and the restaurant was closed. Guy at the front desk wasn’t pleasant. Printer didn’t work. Breakfast had very slim picking due to refrigeration problems. Options were bagels, English muffins, cereal, waffles. Yet non of that was stated online. I literally looked it online. 3 hours before we showed up. Hair in the shower when I showered in the morning. Was next to the maid supply room so constantly heard running water.

    It had a room.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds/pillows not comfortable.

    Convenient location. Great front desk staff.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    6.0
    Decent
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    That room that was given to me at first smell like marijuana very bad. I went down to the desk and ask change and they gave me a different room. No problem. It was a chilli night, and a group of us wanted to sit outside by the fireplace, but the gentleman at the desk said that it was broke and hasn’t worked for a while.  The hot tub was nice as well, but only four people at a time can be in.

    I like that the property was close to restaurants and shopping areas

    Stayed in September 2023

  • Reviewed: 29 July 2023

    8.0
    It was good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough towels in pool area. Staff didn’t speak much either.

    The pool and cleanliness

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Fell short
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    The continental breakfast was substandard and on our last morning was unavailable. We were told the staff person who was responsible did not show up. No effort to offer an alternative was made. As this was included in the price of our stay, we were shocked no effort was made to offer a refund or credit.

    Nice room, competent and friendly staff.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Bathroom was dirty

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    The stay was fine
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Room wasn't clean

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    We had a great experience. Met our needs and great price
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a little skimpy - could have had more variety.

    Great staff, great environment. We had a warm welcome every time we walked by the front desk. Room was spacious.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    6.0
    satisfactory and met our needs over a period of 5 day stay, except for housekeeping of our room when requested at front
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping attention, even though, requested at front desk,

    location

    Stayed in May 2023

  • Reviewed: 14 May 2023

    6.0
    Disappointed it did not match up to description on website but a otherwise a decent stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 9 nights
    • Submitted via mobile

    The facilities listed included a market and bar inside the hotel - I was looking forward to winding down on an evening in the hotel without having to go elsewhere. There is a bar but it isn’t open. The market was very poorly stocked, with mostly empty shelves. The description on the website needs to be changed. Possibly short staffed. I had to ask for toilet paper, towels and trash bags. 5 hrs later housekeeping still had not been. When I told the Receptionist who came on later shift, he was very apologetic and brought the items. The restaurant was nice and complimentary breakfast was good with a reasonable variety so something for everyone. Surprised that paper plates and flimsy plastic forks etc were used - again maybe a staffing issue?

    Convenient location. near mall, restaurants and highway. Friendly, helpful staff.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    6.0
    smooth
    • Business trip
    • Solo traveller
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    spacious room

    Stayed in April 2023

  • Reviewed: 18 April 2023

    8.0
    Nice getaway
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Some items in the room needed to be cleaned a little better but overall it was a nice stay.

    Friendly staff, comfy beds, and great location.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Very strange, bad, setup to turn on bathroom lights. Switch at entryway had to be turned on to activate the bathroom lights. Going to bathroom night was impossible not to turn on main lights on rest of people. Way overly complicated.

    Location. Clealiness

    Stayed in March 2023

  • Reviewed: 9 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    common spaces could have been cleaner, shower drained slowly, breakfast is only grab and go granola bars etc

    Good value for the money, nice room and location

    Stayed in March 2023

Showing 1 – 25

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