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Reviews of Holiday Inn Arlington at Ballston by IHG 4 stars

4610 North Fairfax Drive, Arlington, VA 22203, United States

#99 of 113 hotels in Arlington

Guests' Choice

Review score

Based on 202 hotel reviews

6.1

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    8.3

  • Facilities

    6.4

  • Staff

    7.3

  • Value for money

    6.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 19 July 2025

    5.0
    Attitude of some of the reception team needs to be changed. Water, parking should be provided free.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
    • Stayed 2 nights

    (1) Parking of Car is chargeable @20 USD per day. (2) We have booked for 3 adults and got charged accordingly. But 2 breakfast coupons have been provided, mentioning it was the rule. On 11th July 2025 night after 9 pm we checked-in after day journey of 280 miles. Though we requested the receptionist, we did not get any support on this. (3) To open the main door of the Room, the lock was horrible, we observed that, this is not only with our room, many guests were facing this issue. Literally we need to kick the door. Though we reported to reception on the first instance, there was no support. (4) There was no drinking water provided in the room, again on approaching at 10 pm on 11th July, we got the suggestion that in the fitness center, drinking water needs to be filled using our own bottles. Is this the way the guests are treated without a single drop of drinking water in the room ?

    Location is good. On 12th July 2025 morning, when we approached the duty receptionist, we got the resolution for the breakfast issue, mentioning in the next box.

    Stayed in July 2025

  • Reviewed: 4 June 2025

    6.0
    Don't pay extra for the breakfast
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    We paid for breakfast as part of our package, which was advertised as a buffet. I told Booking that there were four of us staying in the room. Issue 1: they said that the breakfast we paid for in advance only covered 2 people and we would have to pay out of pocket for the others. Issue 2: there was not a buffet at all. There were only tables to sit at. When we sat down there were no menus, silverware or instructions at the table. There was one staff person wiping down the tables and that was it. Like: am i supposed to go to another room for the buffet, or you going to give us menus and wait on us etc? So, we sat at a table for a bit and when no one acknowledged us, we left. Waste of money.

    Front desk staff were kind and helpful.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room door

    Location

    Stayed in May 2025

  • Reviewed: 4 April 2025

    6.0
    I wouldn’t stay again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was shabby and the air con control was broken so temperature could not be controlled. A fan in the bathroom was permanently on which disturbed sleep. Avoid room 925 Not worth the money paid for the room

    Location was good with a metro stop a short walk away which goes into DC. Food was good if a very limited evening menu and breakfast was excellent.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    convenient
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 3 nights

    location

    location location location location for sure. The overall facility in terms of rooms and elevators sure could use an upgrade.

    Stayed in March 2025

  • Reviewed: 31 March 2025

    5.0
    Paying for the location, definately not worth the price
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The white sheer curtains were rimmed in black. Probably because they were hanging over the heater/ac unit. I think that these could be washed once a decade. Made me feel skeevy about the cleanliness of the rest of the room

    Paying for the location.

    Stayed in March 2025

  • Reviewed: 9 February 2025

    7.0
    It was okay but I’ve stayed at much better hotels
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The property is dated

    Location

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Maddox neutral
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Feeling that the hotel is abandoned 😢

    The staff were nice, the hotel is really quiet, but expect no luxury, furniture very old, still clean, painting is going down, we can easily and sadly feel difference between 5 years ago and nowadays

    Stayed in February 2025

  • Reviewed: 16 December 2024

    7.0
    It’s in a safe location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    We’ve been staying at this location over the years and it appears to be going downhill. It looks tired and worn. Staff is friendly enough but there doesn’t seem to be a lot of concern for the place or amenities. The bar closes at 9 and doesn’t offer much. Like Tom Bodett used to say. “It doesn’t matter how you pay because when you turn the light out, it doesn’t get any darker than this”. That’s about sums up thus place.

    Location. It’s right off of I495 in Arlington VA. Very close to the Metro

    Stayed in December 2024

  • Reviewed: 13 December 2024

    6.0
    Good for a basic nights sleep, not much else
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Dated, lack of hot water, fitness room is very tiny and limited

    Location

    Stayed in December 2024

  • Reviewed: 29 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant, gift shop, charged for parking

    Comfortable beds

    Stayed in October 2024

  • Reviewed: 27 October 2024

    5.0
    Adequate
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The property is very dated and could use a refresh, thermostat issues with buttons broken and not working properly resulting in very little temperature control in the room.

    Location, very friendly staff

    Stayed in October 2024

  • Reviewed: 14 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard King Room with Mobility Accessible Tub
    • Stayed 4 nights

    Pool closed. Mostly unfriendly staff in restaurant area. Room quite dark and windows dirty.

    In-house restaurant.

    Stayed in September 2024

  • Reviewed: 19 June 2024

    5.0
    Just ok ! We will not return
    • Couple
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    Old building with lots of issues . No AC in first room they put us in . We had to switch rooms . Second room had a loud leak in shower /tub

    Location

    Stayed in June 2024

  • Reviewed: 21 May 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    The bathtub was old and there were visible cracks on it. The shower curtain seemed old and overused, it was not a comfortable experience using the bathtub in general.

    The staff was welcoming and helped us with the luggage. The room was cozy in an old-fashioned way. It was clean.

    Stayed in May 2024

  • Reviewed: 10 April 2024

    7.0
    Modest place and conveniently located near Metro and major shopping center
    • Business trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    The lifts of course. Part of the surface in front of the refrigerator was damp. Reported and they offered to move me to another room. I insisted it could be cleaned and they did dry the part. Never complained

    The lifts are a bit dilapidated but they work. Breakfast was a little unusual- may be because the restaurant was being renovated. The water pressure and temperature was excellent.

    Stayed in April 2024

  • Reviewed: 3 January 2024

    5.0
    🤦🤦🤦
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the character at the reception I didn't like🤦

    the location of the hotel

    Stayed in January 2024

  • Reviewed: 19 November 2023

    7.0
    Good
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of a nice lounge

    It was clean and safe.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    7.0
    It was ok but not great
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    No warming welcome, no water hospitality in the room on arrival or at any day

    Location

    Stayed in October 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Better dinner menu.

    Good, easy access to Metro. Area safe and clean.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The world around the hotel is extremely noisy.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    5.0
    Passable
    • Business trip
    • Group
    • Standard King Room
    • Stayed 7 nights

    My first room had a whole in the ceiling in the bathroom which was dripping black water out of.

    Nice personnel.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    on par with the price point.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    it is a bit out dated, could use some updating. the beds were clean and comfortable. the carpet seemed a bit dirty. the bathroom was clean enough, but could be cleaner. the water pressure fluctuated every shower I took, it was odd.

    the location is perfect. walkable to the metro, Starbucks, target, mall/food court, many restaurants…

    Stayed in September 2023

  • Reviewed: 31 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Help with luggage would have been nice.

    Good location. Facilities a bit shabby.

    Stayed in July 2023

Showing 1 – 25

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