The ambiance goes without saying but our personal reasons for returning is the exceptional service. The entire staff is amazing. I attribute this to the Guest Services Director Kelly Ronald’s . Kelly was kind enough to extend a later check out request due to personal medical reasons making my mornings very difficult. Also, much to my surprise when we arrived we were upgraded to a Wonderful Suite. I truly believe Kelly is the reason for the amazing staff . I can’t thank her enough & the entire staff . We will be back .

Stayed in May 2024

Charming historic hotel, attentive staff and great location! Interesting bar and great breakfast! I will be back!

Stayed in April 2024

Charming in every way and to the last detail.

Stayed in May 2024

Everything was great. Oh, actually we thought your restaurant menu prices were pretty steep. So we ate some nice meals elsewhere. We did have a drink in the Tap Room.

We came for 2 nights for our 51st wedding anniversary. We spent our wedding night there 51 years ago. And we really enjoyed walking around the town this time. Very nice restaurants. the Moravian history, and the colleges and the Steel Mill. We also liked that the elevators were not slow. Our bedroom and the marble bathroom were beautiful. Our bed was comfy and the sheets so soft! And our window views were interesting and wonderful of the historical buildings, bridges and the mountains. And thanks for having a fridge and hot beverage choices in the room.

Stayed in April 2024

Coffee machine in room didn’t work. Dated bathroom

Stayed in March 2024

Beautiful hotel full of history

Stayed in March 2024

The room was a bit dirty. Chair had food and crumbs all over the edge. Bathroom floor not cleaned near the toilet.

Stayed in February 2024

There is a great ice cream shop owned by the Hotel that closes early so any thoughts of a late after dinner treat are a no go. I also always hate the fact that they charge parking for customers staying in the hotel. It should be complimentary imo for what the rate is per night; but you do get the perk of at least having a place to park in the heart of town where parking is limited so I see it both ways. Not much to hate here at the Hotel Bethlehem.

Love the ambiance and the entire vibe of the city. Great food and shops. My wife and I had our engagement, bridal shower, and wedding all at the hotel 20 years ago. We keep coming back yearly and love it. The service is outstanding and the hotel is always kept pristine. I recommend the Hotel Sugar Cake with your coffee! Many options in town all walking distance for food shopping and entertainment. If you can get away for a visit during the Christmas Season there is nothing better! Ask about their haunted rooms!

Stayed in February 2024

Beautiful Historic Hotel with old world charm and great, friendly service!

Stayed in February 2024

Very nice hotel, clean and comfortable room, good location

Stayed in February 2024

Close to shops and restaurants.

Very friendly staff. Maria at the front desk was exceptionally helpful and friendly and easy to talk to. Nina and Francisco were also charming and very good servers.

Stayed in February 2024

Noise from the city at night

Very special historical place. Great service and nice people.

Stayed in February 2024

The dinner at the restaurant was not the best. Rolls were like rocks. Meal tasted good but not the top rated meal we hoped. But it was during the first snow of the season and why we were there.

Beautiful setting. We loved walking around in the snow

Stayed in January 2024

Everything was wonderful until the housekeeper started to vacuum a room next to mine at midnight.

Stayed in January 2024

bar in the lobby was only open one night and closed early. people were getting drinks from the tap room and leaving dirty glasses everywhere. no-one cleaned up anything . we were not told at checkin that you need a reservation for breakfast. only one restaurant is open for breakfast. the dining room was closed

beautiful hotel, excellent location

Stayed in December 2023

room was to small

ok

Stayed in November 2023

Room was very nice and dinner on site was terrific!!

Stayed in October 2023

A bit dated

Location, good food

Stayed in October 2023

Room as comfortable and people were extremely nice. We did not have time to use the facilities. Would go again.

Stayed in August 2023

It's classy and charming.

Stayed in September 2023

We did not partake of breakfast but did enjoy a coffee to go.

Stayed in August 2023

The beds are very firm and were pretty uncomfortable for us. On top of the mattress, the bed frames were extremely creaky so you couldn't even shift your weight without making a LOT of noise. The room was also very small, which is to be expected with historic hotels.

The location of this hotel is stellar for exploring downtown Bethlehem, which is amazing! All of the spaces are gorgeous and the food at all the restaurants is top notch.

Stayed in July 2023

The food and drinks are overtly over priced. The food was "ok" but it was no where close to an adequate level of pricing vs. quality vs. ambiance in the restaurant. We were so disappointed. This really soiled an otherwise great hotel experience.

The hotel is stunning and rooms were very well done. We enjoyed the ambiance very much.

Stayed in July 2023

Beautiful old hotel with the most amazing brunch. It was also very close to everything

Stayed in May 2023