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Reviews of Hilton Vacation Club Bent Creek Golf Village Gatlinburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3919 East Parkway, Gatlinburg, TN 37738, United States

#4 of 63 hotels in Gatlinburg

Guests' Choice

Review Score

Based on 157 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.5

  • Staff

    9.3

  • Value for money

    9.4

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 1, 2025

    10
    We'll be back!
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 5 nights

    My son wanted to play on the playground but it didn't have any shade. The equipment was too hot to utilize but it's not anyone's fault or problem. We were lucky to have beautiful sunny weather.

    My children and I loved that the staff was available and helpful from the start. The location was centrally located to the fun in the area but away from all of the hoopla of the tourists.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Golf and Relaxation.
    • Leisure trip
    • Couple
    • 1 BEDROOM 1 KING SUITE PLUS WITH SOFABED
    • Stayed 2 nights
    • Submitted from a mobile device

    I’m surprised there is no restaurants or breakfast bars onsite.

    The property was in great condition I had a great time, the golf course is one of my favorites and I enjoy playing here once a year.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    9.0
    Nice getaway.
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 5 nights
    • Submitted from a mobile device

    Concierge service was very pushy even after politely telling them I was not interested in tickets or info to local attractions. Had to finally just walk away when they wouldn’t take no for an answer.

    Clean, comfortable and nice.

    Stayed in July 2025

  • Reviewed: June 24, 2025

    10
    I Loved Everything about this property!! The staff was Great from Check in and check out
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was was Beautiful!!

    Stayed in June 2025

  • Reviewed: May 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    Though it's a hotel, we had a feeling of cottages. We had a toddler and we were warned for a complaint from our neighbors for toddlers noise post 11 pm on very first day. It was difficult to ask toddler to lower the voice. We were constantly in fear of getting kicked out as it was difficult to control toddler

    Stayed in May 2025

  • Reviewed: March 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was absolutely amazing and the unit good size for a couple not to far from everything great value

    Stayed in March 2025

  • Reviewed: February 24, 2025

    10
    Great nice clean beautiful view great staff and service
    • Business trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 2 nights
    • Submitted from a mobile device

    Great time nice and peaceful very quiet.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    9.0
    Wonderful experience
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 4 nights
    • Submitted from a mobile device

    The mattress

    Excellent location

    Stayed in January 2025

  • Reviewed: January 29, 2025

    9.0
    Loved everything expect the mattress lol.
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 4 nights
    • Submitted from a mobile device

    The first time we stayed there in Nov 2024 my mother in law booked it for us we had a king room. This time I booked it & got us a queen room, the bed was absolutely horrible.. We went & bought a mattress topper & that didn’t even work.

    The staff is absolutely amazing, super sweet & they even gave us notes since it was our anniversary! We’ve stayed there twice & loved it!

    Stayed in January 2025

  • Reviewed: October 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is amazing! The apartment was very clean and organized.

    Stayed in October 2024

  • Reviewed: October 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location!

    Stayed in October 2024

  • Reviewed: October 13, 2024

    9.0
    I stayed there to be close to Gatlinburg To meet my family there for a visit.
    • Leisure trip
    • Solo traveler
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 1 night
    • Submitted from a mobile device

    I could hear The people in the room next to me. I also heard people outside who were very loud around 11 o’clock at night, but then they finally quieted down.

    The staff was very friendly and helpful. I loved having the laundry inside my room. Beautiful location.

    Stayed in October 2024

  • Reviewed: August 13, 2024

    10
    Great value for an unbelievable stay!
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed could have been a little more comfortable. My girlfriend and I found it to be very firm. Other than that, the entire stay was great!

    Stayed in July 2024

  • Reviewed: August 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 7 nights

    Furniture a bit old-fashioned but comfortable. To get into the central areas of the smokies you have to pass through Gatlinburg, which is a bit of slow drive.

    Nicely located resort with a golf course around it, which is also nice for a stroll in the evening. Rooms are spacious and well equipped for self-catering.

    Stayed in August 2024

  • Reviewed: August 10, 2024

    10
    If you want an amazing vacation in the Smoky Mountains this is where you need to stay.
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Everything is outstanding, from check in to the concierge staff, to the condo, pool area. Just amazing it is quiet, relaxing, my favorite vacation so far.

    Stayed in August 2024

  • Reviewed: July 15, 2024

    9.0
    We really enjoyed everything about it and will definitely be back!! 
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    There’s nothing that I can think of that we didn’t like.

    Very well taken care of. My husband played golf and really enjoyed the course. We spent time in the pool in the spa and everything was clean and well-maintained. We loved our room and the private closed in balcony to eat breakfast in the mornings and just enjoy our view.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    10
    Great Place to Stay
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Looked great, clean, comfortable, great pool, great staff.

    Stayed in June 2024

  • Reviewed: July 14, 2024

    10
    Short amazing visit at this beautiful property. Employees were helpful and wonderful. Truly care about your stay
    • Leisure trip
    • Couple
    • 1 BEDROOM 1 KING SUITE PLUS WITH SOFABED
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator

    Many amenities comfortable beautiful surroundings!

    Stayed in July 2024

  • Reviewed: July 9, 2024

    9.0
    Excellent Property for a stay
    • Leisure trip
    • Family with young children
    • 1 BEDROOM 1 KING SUITE PLUS WITH SOFABED
    • Stayed 3 nights

    The management had deducted payment twice - once in advance and later at the property. The response to resolve the issue wasnt satisfactory . The property is far from Gatlinburg , it takes long time to cut across city to go other side .

    The room is very nice and spacious . The kitchen was well equipped . The property was very nice and clean. Its away from main city with a lot of quiteness and good nature around. Overall it is an excellent property for a stay

    Stayed in July 2024

  • Reviewed: July 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 1 BEDROOM 1 KING SUITE PLUS WITH SOFABED
    • Stayed 5 nights
    • Submitted from a mobile device

    Few problems with ants and silver fish

    Beautiful place and the view was amazing

    Stayed in July 2024

  • Reviewed: July 7, 2024

    10
    Family vacation, party of 12, 3 rooms.
    • Leisure trip
    • Family with young children
    • 1 BEDROOM 1 KING SUITE PLUS WITH SOFABED
    • Stayed 3 nights
    • Submitted from a mobile device

    There wasn’t anything we did not like about the property. The only negative I could possibly come up with property related, would be the indoor pool was very cold. The $200 damage deposit was unexpected, and I rented 3 rooms, so an unexpected $600 is still tied up on my credit card, and we are already back home.

    Beautiful property , immaculate landscaping, pool was perfectly clean, room was spotless, spacious, and very comfortable.

    Stayed in July 2024

  • Reviewed: June 16, 2024

    10
    Excellent resort with an exceptional view!!
    • Leisure trip
    • Family with young children
    • 1 BEDROOM 1 KING SUITE PLUS WITH SOFABED
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing negative to say!!

    The Mountain View!

    Stayed in June 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 2 nights
    • Submitted from a mobile device

    I have nothing bad to say about this property

    They treated you like family and always checked to make sure we were ok and had what we needed

    Stayed in May 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • 1 Bedroom 1 Queen Suite with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    I wish there were restaurants closer to the resort.

    Close enough to Gatlinburg, without having to deal with all the traffic.

    Stayed in April 2024

Showing 1 - 25

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