Reviews of Hilton Suites Ocean City Oceanfront 4 stars
3200 North Baltimore Avenue, Midtown, Ocean City, MD 21842, United States
Loading
Guests also reviewed these properties:
Eilat, Israel
Nagoya, Japan
Zaton, Croatia
Palencia, Spain
Penza, Russia
Fethiye, Turkey
Rome, Italy
Kotor, Montenegro
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe room was very nice, no noise at all at night. Breakfast at the hotel restaurant was also very good. The kids loved the slide at the pool.
Dear EricKristin, Thank you for sharing your impressions of your stay. We’re delighted to know your first visit to both Ocean City and Hilton Ocean City Oceanfront Suites was such a positive experience. It’s great that your accommodations provided comfort and relaxation, and that the dining and family-friendly amenities added to the enjoyment of your trip. Hearing that the younger guests especially had fun at the pool slide is always a highlight for us. We look forward to welcoming you back soon for another memorable getaway. Katherine Ross Front Office Manager
Dear EricKristin, Thank you for sharing your impressions of your stay. We’re delighted to know your first visit to both Ocean City and Hilton Ocean City Oceanfront Suites was such a positive experience. It’s great that your accommodations p… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat balcony ocean front view, full kitchen, comfortable beds, hot tub was nice to have as some hotels don’t, but it was located at kids pool, not that hot with very little pressure in jets. Lots of issues during our stays. After multiple requests with management we were pleased with the supervisor with how they tried to and address the issues we faces during outs stay restorinv our faith in Hilton and in their property . They were understanding and did their best to rectify our inconvenience.
Showers were terrible, water was cold/luke warm with only rain shower head, low pressure water. Horrible! …especially since it was windy and cold outside. We Needed a hot shower, my son’s lips were blue. Spent night texting manager or AI, no direct verbal Communication after complaints. All that we were told by manager to run the water 20 min or so, this caused stress and sucked up our time in the evenings with 4 people needing to shower. Hotel said this happens at maximum capacity and nothing they could do about it. Yet spending almost $800 a night! Not at all acceptable! Front desk some people are NOT welcoming or friendly, no eye contact, or smiles. Miserable employees and Rude attendants at the pool yelling and scaring young kids, ruining our time to relax. Hot tub should not be in kids area and should be in adult area. No waitress to get drinks. No communication skills by attendees . Lifeguards not paying attention or acting quickly enough, kid almost drowned in front of them.. It was crowded and loud at the pools and beach. At high tide ocean comes up to half of the beach. I had to move my chairs etc 5 times! Not relaxing at all! Disgusted with this trip for what I paid. If they know water pressure and temperature gets to almost cold at full capacity they should lower their prices not increase! I was told maintenance wasn’t available on the weekend which is why it couldn’t be fixed timely.
Dear Alisa, Thank you for sharing such a detailed review of your recent stay. While we’re pleased you enjoyed the ocean views and in-room features, it’s clear several aspects of your visit did not meet expectations. We’re genuinely concerned by the issues you encountered with water temperature, staff interactions, and the overall atmosphere, as these experiences do not reflect the standards we aim to uphold. Your feedback is invaluable in helping us identify areas where we need to focus. We sincerely hope you’ll consider giving us another opportunity so we can provide the welcoming and relaxing environment you deserve. Katherine Ross Front Office Manager
Dear Alisa, Thank you for sharing such a detailed review of your recent stay. While we’re pleased you enjoyed the ocean views and in-room features, it’s clear several aspects of your visit did not meet expectations. We’re genuinely concerne… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was clean and very convenient to access all of the area’s activities.
The doors were sticking, needs to be repaired.
Dear Guest, Thank you for sharing your experience with us. We’re pleased to know you enjoyed the convenience of our location and the views during your visit. Additionally, we are glad you found our well-kept environment comfortable. Your feedback regarding the condition of the doors is valued as well, and we’ll be sure to address it with our team. At Hilton Ocean City Oceanfront Suites, we’re committed to making each stay as seamless as possible, and we look forward to welcoming you again for an even more enjoyable visit. Katherine Ross Front Office Manager
Dear Guest, Thank you for sharing your experience with us. We’re pleased to know you enjoyed the convenience of our location and the views during your visit. Additionally, we are glad you found our well-kept environment comfortable. Your fe… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation Cleanliness Staff
Can’t think of anything I didn’t like
Dear Tara, Thank you for taking the time to share your experience with us. We’re delighted to know your stay left you feeling relaxed and well cared for, and it’s wonderful to hear our team helped make your visit so enjoyable. At Hilton Ocean City Oceanfront Suites, creating a welcoming environment where guests can truly unwind is always our goal. We appreciate your kind words and look forward to the opportunity to host you again for another memorable visit. Katherine Ross Front Office Manager
Dear Tara, Thank you for taking the time to share your experience with us. We’re delighted to know your stay left you feeling relaxed and well cared for, and it’s wonderful to hear our team helped make your visit so enjoyable. At Hilton Oce… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewlocation, rooms, view
undisclosed parking fee ($10), lack of on-property parking, housekeeping seems to need to be specifically requested, too many children in adult pool and no staff managing pool area at all, limited food options
Dear Jennifer, Thank you for sharing your observations. We are glad that you found our location convenient and that you enjoyed your room. It is always wonderful to see from our guests how the incredible views helped to elevate their visit. However, we regret any frustration caused by the unexpected parking fee and limited on-site parking availability. Your comments regarding housekeeping service and pool management are important, and we will address these concerns with our team to enhance the guest experience. We also recognize your feedback about dining options and will consider it as we continue to improve our offerings. Your input is valuable to us, and we hope to provide a more seamless stay on your next visit. Katherine Ross Front Office Manager
Dear Jennifer, Thank you for sharing your observations. We are glad that you found our location convenient and that you enjoyed your room. It is always wonderful to see from our guests how the incredible views helped to elevate their visit… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewGreat location, love the amenities.
Dear Amanda, We are glad you enjoyed the location and everything available to enhance your stay! It's always great to hear when guests make the most of what we offer and leave feeling satisfied and refreshed. At Hilton Ocean City Oceanfront Suites, we’re always striving to create an experience that’s both comfortable and memorable. Thanks for staying with us, and we’d love to welcome you back whenever you're ready for another relaxing getaway! Katherine Ross Front Office Manager
Dear Amanda, We are glad you enjoyed the location and everything available to enhance your stay! It's always great to hear when guests make the most of what we offer and leave feeling satisfied and refreshed. At Hilton Ocean City Oceanf… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI reserved and paid for a King bedroom in February.when I arrived with spouse celebrating 1st Anniversary, the clerk put us in a double bedroom staring no king bedrooms were available. I paid and reserved a king not a double. I need to be compensated for this mess
I paid and reserved a king. When I checked in, hotel said no Kings were available. Ruined my anniversary
Dear Grubbs, We're truly sorry your anniversary visit did not unfold as you had hoped. We understand how frustrating it must have been to be met with an unexpected change, especially for such a meaningful occasion. We never want our guests to encounter such disappointment, and we assure you that this is not representative of the experience we aim to provide. While we cannot change what transpired, we are reviewing your comments internally to address this matter appropriately. We hope this isolated instance will not prevent you from considering another visit, as we would be delighted to welcome you back and regain your trust. Katherine Ross Front Office Manager
Dear Grubbs, We're truly sorry your anniversary visit did not unfold as you had hoped. We understand how frustrating it must have been to be met with an unexpected change, especially for such a meaningful occasion. We never want our gue… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewMost everything went well. a couple things i thought could have been better. one, The parking, everyday had to park some place different. Over resorts had the parking space numbered by the room number. I had my grand kids with us and wanted to play in the game room and a number of the games were not working properly. pin ball the flippers didn't work and lost money in the grabber games.
same as above.
Dear Guest, Thank you for sharing your thoughts with us. We're pleased to know most aspects of your stay were enjoyable, though we understand how some details may have affected the overall stay. We truly value your feedback, especially regarding the parking setup and entertainment offerings, and we're always looking at ways to improve the guest experience. We hope you'll consider a return visit so we can make your next stay seamless and fulfilling in every respect. Katherine Ross Front Office Manager
Dear Guest, Thank you for sharing your thoughts with us. We're pleased to know most aspects of your stay were enjoyable, though we understand how some details may have affected the overall stay. We truly value your feedback, especially … Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewWe arrived early and the staff allowed us to set up by the pool before our room was ready.
1. Parking is an additional fee (not included in the price of reservation; 2. We paid our bar tab every day and the charges still ended up on our room bill at the end of our stay, so we were charged twice for everything and had to spend a long time disputing the charges before leaving; 3. On check-out day, we found a used adult diaper under the bed and when we told the front desk, he said he would waive the parking fee and that was it. He didn’t offer Hilton points or a refund or anything. He let us park for free (which should have been free in the first place.) We used to love his hotel but won’t stay there again.
Dear Krista, Thank you for taking the time to share your feedback. We’re glad to know our team was able to accommodate your early arrival so you could enjoy the amenities while waiting for your suite. That said, we’re truly sorry to hear that the remainder of your experience did not reflect the high standards we strive to maintain. We understand how frustrating billing concerns and cleanliness issues can be, and your comments have been shared with the appropriate teams. We hope you’ll consider giving us another opportunity to provide you with the thoughtful, seamless stay you once enjoyed. Katherine Ross Front Office Manager
Dear Krista, Thank you for taking the time to share your feedback. We’re glad to know our team was able to accommodate your early arrival so you could enjoy the amenities while waiting for your suite. That said, we’re truly sorry to hear t… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewLocation and the Starbucks inside were perfect!
Nothing
Dear Guest, Thank you for your kind words. We are thrilled to hear your visit was everything you hoped for. It’s always a pleasure to know when families find both our location and amenities well-suited for a relaxing getaway. We’re happy the on-site conveniences added to your experience. Knowing there was nothing you’d change means a lot to us, and we look forward to welcoming you back for another memorable stay at Hilton Ocean City Oceanfront Suites. Katherine Ross Front Office Manager
Dear Guest, Thank you for your kind words. We are thrilled to hear your visit was everything you hoped for. It’s always a pleasure to know when families find both our location and amenities well-suited for a relaxing getaway. We’re happy th… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGreat location and very friendly staff. Nice amenities for a family.
The carpet in room 704 was appalling. It was damp in places when we arrived. The air in the room felt perpetually moist. After 10min of walking around, our childrens socks were blackened. Literally, blackened. It made for a very uncomfortable stay knowing the carpeting was so dirty. Ive never seen anything like it at a hotel. My wife and I couldnt wait to leave because of that. To be fair, we've stayed here before and didn't notice this level of filth. I'm prepared to chalk it up to the previous guests. My parents stayed a couple door down and their room didnt seem to be in such a state at all. Despite this experience I would be willing to book here again with the assumption that this was a one-off experience. As I said, our previous stay was very pleasant and my folks had a lovely unit at the end of the building. It felt fresh and inviting. Room 701, I think.
Dear Andrew, Thank you for taking the time to share such a thoughtful review. We are pleased to receive your appreciation for the location and our hospitable team. However, we are sorry that your experience this time fell short of expectations, especially given your positive past visits. Situations regarding housekeeping oversights are certainly not reflective of the quality we aim to maintain, and your feedback is invaluable in helping us identify where attention is needed. We appreciate your willingness to return, and we're committed to ensuring your next stay is far more in line with the comfort you've come to expect from us. Katherine Ross Front Office Manager
Dear Andrew, Thank you for taking the time to share such a thoughtful review. We are pleased to receive your appreciation for the location and our hospitable team. However, we are sorry that your experience this time fell short of expectati… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location and very clean
The rain shower head
Dear Marc, It is heartwarming to know that you enjoyed our location and the immaculate rooms during your stay! We also appreciate your thoughts about the rain shower head. Comments like yours are invaluable in helping us identify ways to enhance the guest experience. Thank you for choosing Hilton Ocean City Oceanfront Suites, and we hope to welcome you back for another relaxing getaway by the ocean. Katherine Ross Front Office Manager
Dear Marc, It is heartwarming to know that you enjoyed our location and the immaculate rooms during your stay! We also appreciate your thoughts about the rain shower head. Comments like yours are invaluable in helping us identify ways to en… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewVery convenient location, the beautiful pools, pool bar, restaurant, and Starbucks. Room was comfortable.
The sliding glass door to the patio didn’t completely close. It had a very small crack in the door. It was difficult to open so it probably is rusted. Didn’t make a big impact but it was just something I noticed.
Dear Jennifer, We’re so glad to hear you had a great visit and plan to return—that means the world to us! It's wonderful that you enjoyed the relaxing atmosphere and found the location and amenities added to your overall experience. Thank you for bringing the patio door to our attention; we’ll be sure to have our team look into it. We can’t wait to welcome you back to Hilton Ocean City Oceanfront Suites for another memorable stay! Katherine Ross Front Office Manager
Dear Jennifer, We’re so glad to hear you had a great visit and plan to return—that means the world to us! It's wonderful that you enjoyed the relaxing atmosphere and found the location and amenities added to your overall experience. Tha… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewClean and comfortable. We loved the pools, swim up bar and the grill at the pool. Friendly staff.
A bit pricey
Dear Deborah, Thank you for your fantastic rating! We're delighted to hear that you enjoyed your stay at the Hilton Ocean City Oceanfront Suites. Our team is committed to providing an inviting atmosphere, and we're glad you had a flawless stay with us. It's also wonderful that you enjoyed our valued facilities, and we appreciate your kind remarks about our associates. We understand that pricing can be a consideration for our guests, and we appreciate your feedback. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Katherine Ross Front Office Manager
Dear Deborah, Thank you for your fantastic rating! We're delighted to hear that you enjoyed your stay at the Hilton Ocean City Oceanfront Suites. Our team is committed to providing an inviting atmosphere, and we're glad you had a f… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewIt’s right on the beach. Our room had a balcony overlooking the beach and ocean.
The pool area was overcrowded. The pool closes early and then there is no area to sit outside for evening/sunset.
Dear Ianthe, Thank you for sharing your experience; it’s wonderful to know your stay was enjoyable and that the view from your room made a lasting impression. We appreciate your feedback regarding the outdoor spaces and understand how relaxing evenings by the water can add to the experience. While certain amenities follow set schedules, we’re always exploring ways to enhance guest comfort. It was our pleasure to host you, and we hope to see you soon. Katherine Ross Front Office Manager
Dear Ianthe, Thank you for sharing your experience; it’s wonderful to know your stay was enjoyable and that the view from your room made a lasting impression. We appreciate your feedback regarding the outdoor spaces and understand how relax… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewIt was very clean. Great location. Staff was excellent.
Room was always moist and the outdoor pool closed too early.
Dear Tamara, Thank you for your thoughtful feedback. We're delighted you enjoyed the overall atmosphere, our convenient location, and the warm service from our team. Guest comfort is very important to us, and while certain operational hours and environmental conditions can vary, your comments help guide our efforts. It was our pleasure to host your visit at Hilton Ocean City Oceanfront Suites, and we look forward to seeing you soon. Katherine Ross Front Office Manager
Dear Tamara, Thank you for your thoughtful feedback. We're delighted you enjoyed the overall atmosphere, our convenient location, and the warm service from our team. Guest comfort is very important to us, and while certain operational h… Show more