I wish it had room service. I love to just chill in the morning with a good hot breakfast and an outside view of the area.

Mostly convince of location lots of parking. And all staff was very friendly.

Stayed in August 2025

Hot tub had some issues but otherwise it was great.

Great location, great America and Levi stadium is in walking distance and the BART is also right by the hotel.

Stayed in July 2025

Clean

Stayed in July 2025

The rooms are in the process of being upgraded. They were decent.

Stayed in June 2025

Outdated decor. Basic and expensive dining options at their bar and restaurant in very cafeteria like ambiance. Pool was very small and not clean. Only enough seating for 10 people or so and no unmbrellas.

LOVED the proximity to Levi's stadium and the staff was wonderful. Other than that, it is a pretty run of the mill, nothing special hotel that is incredibly overpriced for what you get. Decor needs updating, bathrooms need updating, entire hotel needs updates. For $500 a night I expect a bit more luxury but I guess they're going to get it because it's close to the stadium. It was nice to have a short walk. THAT part I loved but not sure it was worth the expense and next time I will likely stay in a nicer hotel and drive or take a taxi/uber to stadium. It wasn't worth it to me.

Stayed in June 2025

I didn't like the $25 a day parking fee. It should be free to guest of the hotel. Our tub in room 533 had rust around it and didn't look clean, but was. Also, we had to pay for breakfast that we thought was complementary. We weren't expecting to pay $58 for 2 people. The sausage wasn't cooked all the way and I got sick.

I liked the location and distance to the venue we went to. It was close to stores and restaurants in the area. The view of Levi Stadium and Great America were nice. The staff were friendly, and room service was good.

Stayed in June 2025

Our room smelled like cigarettes this time. With the ongoing renovations it was dirty and kind of noisy but not too bad. The beds are also in need of being replaced. Saggy and not firm. It was muggy inside the room so we had to run the AC to help with that.

We love the friendly staff and the extremely convenient location to Great America. The pool and spa are nice after a long day and the gym is small but perfect to get in that easy workout. We also love the dinner menu - so good! Room was perfect usually nice queen size beds and view of the Stadium was a plus.

Stayed in June 2025

Nothing. It was a great experience

Stayed in June 2025

Nothing

Location , cleanness. Good beds

Stayed in June 2025

My room was a little noisy. I think it was the AC... rattling and humming.

Lots of fresh flowers in the lobby were a nice & beautiful surprise!

Stayed in May 2025

Nothing, everything was great 👍👍👍👍👍.

I love the comfort of the beds, excellent room service.

Stayed in April 2025

Water pressure was really low very little water coming out first room had a rip in it on the couch bed so we had to change rooms

Stayed in April 2025

Remote did not work and no microwave in room or on floor.

Location

Stayed in January 2025

Nothing.

It was very comfortable and quiet. The pool and gym was great

Stayed in January 2025

My room had stains on the drapes and chair. Possibly blood or chocolate stains- hard to tell. The bathtub had dried blood in it. So gross- but possibly someone’s boogers. The fridge in the room was also not really cold at all so storing food in it was questionable. Luckily we didn’t have anything dairy or meat that needed very cold refrigeration but that would have been a concern if we did.

The location and cost was good. I enjoy the coffee bar in the lobby area that serves Starbucks and has nice pastry options. I also love the parking lot and that nothing was a hassle. The digital key is also super handy.

Stayed in February 2025

I don't like the added charge for parking. My refrigerator was humming at such a high pitch it kept me up the first night and made me nauseous all the next day, any time I was in the room. The water smelled like sulfur water. The ringing fridge was corrected but I shouldn't have to ask for these things at the rate being paid per night.

The rooms and the hotel looked and smelled clean. The staff was very friendly and so helpful, corrected an issue before I had to sleep in the room again.

Stayed in January 2025

Beds and toilets - rooms could use an update

Location to stadium

Stayed in December 2024

I thought the mattress was a litte hard. We should have up graded to a bigger bed too, but didn't want to move. Liked the location of the room and hotel location. Didn't like the added charges of parking and insurance, was told I will get the insurance charges that back.

I liked the location, and beautiful lobby.

Stayed in December 2024

Beds

Walking distance to Levi's Stadium

Stayed in December 2024

On Sunday night the fire alarm went off in our room 2 times for over a minute each time. I called the front desk- they had nothing to say- told us to stay in our room. In the morning I was told that someone would check the batteries in the alarm. No accountability for the disruption 😟

Location proximity to Levi’s stadium Breakfast and wait staff were fabulous

Stayed in December 2024

Parking Fee

Location

Stayed in December 2024

Overall a dated hotel. If you aren't going to an event at the stadium the value for money isn't there. The hot tub and pool need a deep clean. Pillows were thin and uncomfortable. Food was average.

Great location if you are heading to the Levi's Stadium. Staff were friendly and beds were comfortable.

Stayed in October 2024

parking

location was great for Levi Stadium event

Stayed in September 2024

Could be updated

Location

Stayed in October 2024