3900 American Boulevard West, Bloomington, MN 55437, United States
#16 of 46 hotels in Bloomington
Guests' ChoiceBased on 82 hotel reviews
8.3Cleanliness
8.4
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.6
Value for money
8.0
Free WiFi
10.0
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End of dialog contentReviewed: 23 August 2025
Timothy
United StatesThere was no ginger ale, 7up or the like at the grab and go food bar. Only some artifiicial lemon lime brand I've never heard of.
The pool and hot tub were great. Bed was very comfortable. Room was spacious with a very comfortable chair to read in.
Stayed in August 2025
Reviewed: 6 July 2025
Justin
United StatesThe tv was a huge letdown. Trying to unwind after working all day watching YouTube in 480p was horrible. I ended up pulling out my laptop to watch instead. Disappointing for what seemed to be such a modern hotel.
Closeness to everything. Very clean and modern designed. Friendly staff.
Stayed in June 2025
Reviewed: 9 June 2025
Nelson
United StatesRestaurant was not great. Expensive breakfast so skipped that
Rooms were great. Comfortable beds. Shuttle was nice to get to mall and picked us up at time given. Front desk were very helpful and polite
Stayed in June 2025
Reviewed: 7 April 2025
Gerald
United StatesWe’ve stayed there before and this was probably the worst room we’ve ever been given. The dresser drawers didn’t stay closed. The door of the dresser where the refrigerator was located was hanging off the hinge. The shower never completely converted. Half water was coming from the bath spout. The shower curtain was too short. It was a bit disappointing for a Hilton property.
Stayed in April 2025
Reviewed: 27 March 2025
Brian
United StatesHot tub could have been cleaned,and the water had a layer of flim on top
Very nice
Stayed in March 2025
Reviewed: 17 February 2025
Jones
United StatesEverything my favorite part they allowed me to check in earlier than normal to decorate my room to surprise my wife. That really meant a lot.
The staff, the convenience of a 24-hour Starbucks, was awesome, good location, and a really good vibe.
Stayed in February 2025
Reviewed: 22 September 2024
Steven
Hong KongHot tub could be hotter and jets did not work, no workout bike in gym - only race bikes! Restaurant out of several preferred items and the walleye and chips did not taste right, we are Walleye fish experts!
Big room, comfortable bed and linings. Free parking, friendly staff and a Nice breakfast open early (7:00am)
Stayed in September 2024
Reviewed: 19 September 2024
Todd
United StatesClean and comfortable room. Pool area was nice.
Stayed in September 2024
Reviewed: 3 September 2024
Emily
United StatesThe room definitely needed more attention to cleaning. There was hair from previous guests on the floor and in the shower/bathtub.
Staff was friendly and went out of their way with any requests to help a guest experience. Rooms were quiet. Bed and pillows were comfortable.
Stayed in September 2024
Reviewed: 28 August 2024
Maria
United StatesThe staff in the front desk they rude especially the blonde girl in the night time
The restaurant
Stayed in August 2024
Reviewed: 21 August 2024
Samantha
United StatesPillows were uncomfortable and over-used, surfaces were dirty, bathroom lighting was poor. For the amount of $184.00 I'd at least like it to be clean!
Good location, welcoming, entry was pretty, multiple floors, large room. The shower was great.
Stayed in August 2024
Reviewed: 30 July 2024
Lucky
United StatesThere was a sewing needle on the sofa
The hotel was beautiful and in a great location
Stayed in July 2024
Reviewed: 1 July 2024
Joseph
United StatesThe room access lock was finicky. I woul switch them out to tap with key method.
Breakfast was good, service was very good.
Stayed in June 2024
Reviewed: 14 May 2024
Schroeder
United StatesNothing!
The lobby/restaurant area was beautiful. The staff was wonderful, had a little mixup with my reservation and they kept me calm with their kind demeanor as we worked it out. I never sleep well in hotels and slept like a baby. Blackout curtains were clutch and even in a hotel filled to the brim with hockey boys, halls were quiet. Cleaning staff was so friendly whenever I encountered them in the halls. And they cleaned and made up our bed (2 night stay) on our full day which i feel like is rare these days.
Stayed in May 2024
Reviewed: 4 March 2024
Melissa
United StatesThe water is very hot. Like melt your skin off hot! The restaurant is very expensive and breakfast is not included. Booking .com does not properly describe the rooms. The pool was broken which they claimed was maintenance issue and said pool needed drained bc a kid had an accident. But we seen them just adding chlorine instead. The beds r not comfortable at all. I had lots of shoulder and hip pain and tossed all night bc the beds were so firm. Although there was plenty of pillows and the beds and room was very clean. We loved the full size bottles of shampoo conditioner body wash and lotion that was in the room! The rooms were also pretty quiet. Overall would probably stay again if we upgraded to a room with softer beds!
Everything was very clean.
Stayed in March 2024
Reviewed: 27 March 2023
Jon
United Statesno microwave in the room.
clean and attractive.
Stayed in March 2023
Reviewed: 21 November 2022
Amanda
United StatesI was very disappointed that there was not a bathtub in my room. That was maybe my mistake for not checking to make sure. Had I known though, I would have sought a different room or hotel. Also the Chop House was horrible. I was still hungry $54 later and it took 2 hours! Awful. Again, not necessarily the hotels fault but definitely was part of my whole experience.
The hotel and room were incredible. Bed was extremely comfortable.
Stayed in November 2022
Reviewed: 23 August 2025
Teresa
United StatesIt was very quiet
No breakfast
Stayed in August 2025
Reviewed: 22 August 2025
Johnny
United StatesFor as nice of a place the pool was lacking and the chlorine fumes were a lot, like there was no ventilation and felt choked out being in there. We stayed in there for 20 mins maybe.
Staff was excellent. Friendly and kept in touch to make sure our stay was going well. Room was perfect.
Stayed in August 2025
Reviewed: 21 July 2025
Dorothy
United StatesThe pool area is small and could be updated. The hot tub was warm but not hot, and the seating in it was very rough.
The staff was super friendly the room was clean and relaxing.
Stayed in July 2025
Reviewed: 2 June 2025
Ymeka
United StatesVery nice and clean, staff was friendly & helpful
Stayed in May 2025
Reviewed: 18 March 2025
Jennifer
United StatesThe kids enjoyed the swimming pool
Stayed in March 2025
Reviewed: 24 June 2024
Elizabeth
United StatesI love this hotel and the location and is the hotel were I always stay when I visit Minneapolis.
Stayed in June 2024
Reviewed: 10 June 2024
Laura
United StatesThe bed was horrible, so uncomfortable. The room was so nice and clean, but not being able to fall aslsep comfortably or sleep through the night made thr trip suck. And it was not just my bed, the other family we were traveling with said the same issues.
Clean and close to our needs
Stayed in June 2024
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