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Reviews of Hilton Garden Inn Virginia Beach Town Center 3 stars

252 Town Center Drive, Virginia Beach, VA 23462, United States

#48 of 108 hotels in Virginia Beach

Guests' Choice

Review score

Based on 290 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 7 August 2025

    8.0
    Convenient
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    That breakfast wasn’t included in the price and parking was scarce

    Location

    Stayed in August 2025

  • Reviewed: 9 July 2025

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Rooms are a bit worn; tub was a bit rough. Linens are pretty worn. Not terrible since all clean

    Location is near many nice Restaurants and shopping. Hotel parking across the street but was free. I pd for breakfast additional with room. Breakfast was good (not great) they made it fresh to order. Customer service was really good very serviceable and helpful with any questions. The dining area workers were excellent. Rooms are a bit used, can use some updates, but were clean. Pillows were nice. Has free wifi and laundry. I could not use it because my name was entered incorrectly when reserved. I could not get my Hilton acct active because i already have an acct and my information was used. But was available. All in all was a good stay, I would return if ever in that area.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    7.0
    It was a pleasant stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Would have preferred a walk-in shower.

    breakfast was included, however, we did not eat at the hotel.

    Stayed in June 2025

  • Reviewed: 13 April 2025

    8.0
    Comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Tv in room didn’t initially work. Came on but with spots no picture. After unplugging and resetting, it finally came on with pix.

    Stayed in April 2025

  • Reviewed: 18 February 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub jets didn't work and a little outdated.

    Location.

    Stayed in February 2025

  • Reviewed: 27 December 2024

    8.0
    Wonderful stay, amazing location!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Large beds

    I like the breakfast and the location was perfect

    Stayed in December 2024

  • Reviewed: 18 December 2024

    7.0
    Beautiful location. Well kept Hotel, staff and room service are amazing!!
    • Leisure trip
    • Family with young children
    • King Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    There was really hardly anything to choose from to eat on the Monday morning that I was there. No eggs. Just a bunch of sausage and bacon n potatoes. The fireplace in the hotel as you walk in did not work. The pool area could use a revamp. The hot tub floor hurts to walk on. And the shower stick in our shower kept falling to the bottom. It didn’t stay up for us to shower so we literally had to hold the shower handle up. We love this area. We will be back, but there are some things that definitely need to be fixed, especially for the amount of money customers are paying to stay.

    The room itself was absolutely beautiful, clean. Room service n staff was amazing!

    Stayed in December 2024

  • Reviewed: 16 December 2024

    8.0
    Wonderful and clean lodging. The guest, goody-bag was awesome. No charge parking a plus.
    • Business trip
    • Group
    • Premium King Room
    • Stayed 1 night

    Your location is on a very busy corridor (VA Beach Blvd). Knowing the location, I'm not bothered, however out of town guest may take exception to it's location.

    We didn't eat breakfast at the hotel the morning after. You have diners just outside your business. Maybe offer your guest discounts at your neighboring breakfast locations, giving your clients a VA Beach a city-view of what VA Beach offers. Everything around your business seems to be pedestrian centered.

    Stayed in December 2024

  • Reviewed: 21 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    A little dusty in my room.I had to wipe it down.

    The parking was convenient. The breakfast was very good.

    Stayed in November 2024

  • Reviewed: 20 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness needs to improve. Bathroom was not clean or stocked, soap was stuck to the counter, counter had a white film on it and was sticky. Chair in room was stained and cobwebs on the wall.

    Location was wonderful. Close to so much shopping and restaurants

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    parking

    location was great

    Stayed in September 2024

  • Reviewed: 28 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Parking across the street in garage was not ideal.

    Nice property. Rooms we’re comfortable but would have liked a couch or loveseat.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The employees were friendly

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    This was a fairly convenient location to the event that I was attending. The area was great! Plenty of restaurants nearb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I had to park across the street in a parking deck

    Proximity of the location

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    It was a perfect place for me to use as a home base in what I was doing there.
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Convenient location.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    6.0
    Great location; the beds suck
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Allergy Friendly
    • Stayed 4 nights
    • Submitted via mobile

    The beds are hard as rocks. Seriously. 4 nights of being extremely uncomfortable. For this reason, and I alone, when we visit Va Beach again, we won’t stay here.

    Great location.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not ready at time of check-in an keys did not work no once but twice.. Got to do better for 300+ a nigh

    Stayed in August 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everyone was very nice and friendly and very professional they answered every question and worked very hard to make my stay as comfortable and like home as possible I really enjoyed my stay there. and will return again

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    A comfortable place to stop along the way.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Parking was across the street in a parking garage, so a little inconvenient.

    Pool was up and running so the kids could burn off some energy!

    Stayed in February 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    THE HOT TUB WAS NOT WORKING DURING OUR ENTIRE STAY!!!!

    The consistent cleanliness and accommodating staff.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    parking

    Hvac too noisy

    Stayed in May 2024

  • Reviewed: 15 April 2024

    6.0
    Fair overall
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I found other people body hair in bed and blood on sheets. NEED TO HAVE A SUPERIOR CHECK ON ONES THAT CLEANS ROOMS. Make sure they during there jobs in the bedding and mildew inside shower and whirlpool. Had to change my bed linen myself.

    I like the hotel location. Enjoy that everything in walking distance such as restaurants, shopping ect

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Our room seemed tight.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    My room was handicap and really tight.

    Alway clean. Front Desk person was professional.

    Stayed in April 2024

  • Reviewed: 12 February 2024

    8.0
    Clean great stay with outstanding FRIENDLY service by everyone. But gotta fix that water situation
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Worst water pressure I’ve had in a hotel shower in a while

    The front desk service was exceptional and I travel a lot. They should give Avaly a raise.

    Stayed in February 2024

Showing 1 – 25

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