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Reviews of Hilton Garden Inn Shelton 3 stars

25 Old Stratford Road, Shelton, CT 06484, United States

#4 of 6 hotels in Shelton

Guests' Choice

Review score

Based on 296 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to pay for breakfast. Most hotels have it for free .

    The staff was very friendly and the room was clean. Comfortable beds. Even though we hated paying for our breakfast, Chris was super.

    Stayed in July 2025

  • Reviewed: 12 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Staff was very helpful and friendly

    Stayed in June 2025

  • Reviewed: 10 May 2025

    9.0
    Stay was good, staff was good. Quick stay but was comfortable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture old and worn down.

    Cute little spot

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    i had a good night stay
    • Leisure trip
    • Solo traveller
    • King Room with Accessible Tub - Mobility Access
    • Stayed 1 night

    it was fine

    everything was good

    Stayed in April 2025

  • Reviewed: 28 April 2025

    8.0
    Enjoyed it, I’ll be back again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi was a bit confusing to figure out and breakfast wasn’t offered.

    Clean and staff was accommodating

    Stayed in April 2025

  • Reviewed: 25 February 2025

    7.0
    Friendly staff for an old hotel that needs updating and an inspection for mold.
    • Leisure trip
    • Solo traveller
    • King Room with Accessible Tub - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    Towels were not cleaned well. Flecks of other people hair were trapped in fibers. I checked it folded on the shelves and it was gross. Bathroom had no fan, and walls were damaged with water damage that they painted over. The shower rod was poorly rehung and the curtain wouldn’t stay on the ends of the tub

    Stayed in February 2025

  • Reviewed: 17 February 2025

    7.0
    All in all, a pretty decent hotel on short notice, although the price was a little steep for 1 night
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I know it's not something the hotel staff can really control, but there were several rooms that were extremely loud and noisy on my floor necessitating a few calls to front desk to ask for them to call and quiet down. Also, there was a fairly large crack in the wall of the shower that made me nervous to shower, so I just washed at the sink as best I could, and then showered at work.

    I needed a hotel close to work due to the inclement weather, and this hotel was a 4 minute drive from my job. The room was better than expected, and the welcome on the tv screen was a nice touch. I stay in Atlantic City fairly often, and no hotel I've stayed at there ever offered that. Might not seem like much, but it was a pleasant surprise.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    8.0
    It was fine
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bigger variety of snacks. Microwave or small fridge

    Location

    Stayed in January 2025

  • Reviewed: 29 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Convenient

    Stayed in December 2024

  • Reviewed: 8 November 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast for every room. I feel like the advertising is confusing. Why not just breakfast for every room.

    Comfy, staff

    Stayed in November 2024

  • Reviewed: 3 October 2024

    7.0
    A fine local hotel, not exceptional but adequate.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Refrigerator was loud and buzzing. Breakfast option was quite expensive.

    Met our needs. Lobby area was inviting with a gas fireplace and comfortable seating. Beds comfortable. A/C was relatively quiet.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    8.0
    I have stayed here eb
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    I thought the rate was a little pricey.

    Very convenient to restaurants and business district. Fireplace in the lobby added a comfortable touch. Staff answered questions willingly.

    Stayed in September 2024

  • Reviewed: 13 July 2024

    9.0
    It was awesome
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast can be better

    Location is good

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    If had clean tub and shower head stay would’ve been rated 100%
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom tub not clean, dirty shower head. Had to bathe at a family member’s house.

    Location, beautiful hotel, polite and wonderful staff

    Stayed in July 2024

  • Reviewed: 18 June 2024

    9.0
    Great
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast!!!

    Stayed in June 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    When booking was made, I thought it offered a free continental breakfast and found it was not so. Instead there was a $21.50 per person breakfast. Felt info was misleading.

    TV had a problem but a person was immediately sent to the room and it was solved.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    over all great experience
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    the sheets could have been a bit cleaner an pillow case you could see it was stained a bit

    that when i asked for new towels the supervisor got on it an they were brought to me right away

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was freezing cold and using the hot tub/heated pool was one of the reasons we booked the hotel for the night.

    Property was clean and comfortable. Good location.

    Stayed in February 2024

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The breakfast waiter we had 3 mornings in a row was not skilled at her job in any sense of the word. I feel awful saying that because maybe she was just doing the best she could but I do not think that specific job is best suited for her. The coffee pots were empty every single morning that are located in the breakfast area. We waited for about 10 minutes while we ordered breakfast the first morning but had to ask the front desk clerk to get somebody from the kitchen to replenish the carafes. Another guest asked the second morning and we asked again the 3rd day. I would have gladly had a tea instead but there wasn't any hot water either.

    The lounge area was quaint and the lady tending bar while we were there was amazing, friendly and funny. Waffles were very tasty at breakfast!

    Stayed in November 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedding is rough

    The promixity

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Smell of chlorine was very strong as soon as you entered the lobby Room was on the small side

    Comfortable bed Clean

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    That they require a 100 dollar deposit

    Great place I wish the site had mentioned that I would have to pay a 100 dollar deposit as well as the cost of the room

    Stayed in October 2023

  • Reviewed: 12 September 2023

    7.0
    Decent, but with rude awakening of unpleasant staff
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The disgruntled staff. Short answered and in a rush to not have to deal with customers

    The location and parking facilities.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was good, my husband had breakfast I didn't. The staff was so friendly and nice and helpful loved them! Our room was clean, the bed was comfortable. My husband was in the hot tub he loved that. We would definitely stay again!

    Stayed in August 2023

Showing 1 – 25

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