12828 San Pedro Avenue, San Antonio, TX 78216, United States
#197 of 319 hotels in San Antonio
Guests' ChoiceBased on 169 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.0
Facilities
7.2
Staff
8.2
Value for money
7.3
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End of dialog contentReviewed: 7 May 2025
Darleen
United StatesIt was clean and confortable
Stayed in May 2025
Reviewed: 5 March 2025
Michael
United KingdomTraffic noise
Very convenient for the airport and close to local stores such as Target. The room was very comfortable with tea and coffee facilities including a microwave which proved very useful. The bed was extremely comfortable.
Stayed in March 2025
Reviewed: 5 January 2025
Daniel
United StatesThey had no coffee downstairs in lobby
Close to airport
Stayed in January 2025
Reviewed: 4 January 2025
Rose
United StatesThe food for dinner. I do not eat meat so I ordered fish which wasn't good at all.
The location was great. The breakfast was also great
Stayed in December 2024
Reviewed: 22 October 2024
Christopher
United StatesThe bathroom didn’t have a fan. The paint in the bathroom was sloppy, rushed. Paint was on the wallpaper. Minor details.
Breakfast was good and appropriately priced. The gentleman working the dining room and service line was extremely friendly and polite.
Stayed in October 2024
Reviewed: 17 October 2024
Kelly
United StatesBeing on the first floor I could hear a lot and felt very close to people outside my room
Staff was great, the room was big and the bed was comfy
Stayed in October 2024
Reviewed: 26 August 2024
Michael
United StatesMy room had ants and could have been cleaner The pool was not in service Air conditioning was cool but not very cold
The staff was very pleasant and helpful Plenty of snacks in the pantry
Stayed in August 2024
Reviewed: 3 June 2024
Anthony
United StatesThe bed was hard as rock and not breakfast.
The bed was hard as a rock.
Stayed in June 2024
Reviewed: 18 March 2024
Michael
United StatesCould use some renovation. Room roof above garden tub was peeling. Garden tub would not stay full. Had to cover drain with plastic bag. Room 326
Location
Stayed in March 2024
Reviewed: 17 January 2024
Rosio
United StatesThe place is not well lit, it was hard to find, place looks like it needs so love and care, person at front desk was not happy at all. The elevator definitely needs to be replaced. Everything looks like it needs to be updated.
They had cucumber water available
Stayed in January 2024
Reviewed: 1 September 2023
Daniel
United StatesHotel interior very dated and really could use a refresh. The interior of the rooms and restrooms could use some TLC. The wall sockets and the USB Plugs are pretty loose and worn out, kind of hard to keep devices plugged in.
My Bed Was Very Comfortable, My Room Was Clean. The CSR that greeted us upon our arrival was amazing. I definitely would come back just because of her. I loved having fresh breakfast as an option however the cook really needs to learn how to cook omlettes without overcooking them. The waitress was AMAZING.
Stayed in August 2023
Reviewed: 17 July 2023
Andrea
United StatesThe hotel itself was older and property was not as well maintained as it could have been. Our bathroom had cracked tile and uneven floors.
It was close to the venue we were visiting.
Stayed in July 2023
Reviewed: 22 May 2023
Logan
United StatesI wasn’t able to use my streaming stuff to watch tv
everything was good and location was perfect
Stayed in May 2023
Reviewed: 17 April 2023
Tanya
United StatesPillows were awful, and the check in staff weren’t friendly. TV remote wouldn’t turn tv off.
Design is nice, easy to access.
Stayed in April 2023
Reviewed: 8 March 2023
Debbie
United Statesold nasty feeling
location was decent however the bed and bedding was very old! not a good nights rest for travel! this hotel is very old and the restaurant food was horrible! needs new cooks and desperately updated! the ladies rest room in lobby was filthy And I reported to front desk! not at all Hilton representation!!!
Stayed in March 2023
Reviewed: 2 February 2023
Alain
CanadaNo lunch available
Early check in and everyone where very friendly
Stayed in January 2023
Reviewed: 27 January 2023
Joseph
United Statesground floor Room adjacent to Parking lot. not able to open the curtains.
The Staff and The Shuttle service to near by restaurants and Airport.
Stayed in January 2023
Reviewed: 21 November 2022
Latrice
United StatesThe front desk clerk should have told us the cable was not working and was out !! Plus she never sent nobody to fix our phone!!
Breakfast was great !! Worth the money
Stayed in November 2022
Reviewed: 31 October 2022
Norma
United Statesneed to be updated. sheets and towels were very old.
location
Stayed in October 2022
Reviewed: 15 September 2022
Costantini
United StatesThe room smelled musty and stale with faint remnants of cigarette smoke, and the paint on the wall and ceiling in the shower was sloughing off. They need to install exhaust fans in the bathrooms.
The location was perfect, a very easy drive to and from the airport. The bed was comfortable and the shower was hot with decent water pressure. It was a cheap price for a short weekend stay.
Stayed in September 2022
Reviewed: 19 August 2025
Oscar
United StatesNo clock in the room
Inside pool
Stayed in August 2025
Reviewed: 13 July 2025
Daniel
United StatesI have a bitter taste in my mouth as my truck was broken into. Pistols, Stetson hat, and rear tail lamp assemblies were stolen during the second night. Hilton claims to have a security guard on duty. Where was he at?
Want to get your vehicle broken into, stay here. I have a bitter taste in my mouth as my truck was broken into. Pistols, Stetson hat, and rear tail lamp assemblies were stolen during the second night. Hilton claims to have a security guard on duty. Where was he at? At the auto dealership where they replaced my tail lamps, I was told that another vehicle was broken into at the same location.
Stayed in July 2025
Reviewed: 23 June 2025
Rhonda
United StatesCarpet dirty..in the hallway and stairs..pool water extremely 🥶 🧊
Room was spacious
Stayed in June 2025
Reviewed: 5 June 2025
Juan
United StatesEverything
Stayed in June 2025
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