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Reviews of Hilton Garden Inn Portland Lake Oswego This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14850 Kruse Oaks Drive, Lake Oswego, OR 97035, United States

#1 of 7 hotels in Lake Oswego

Guests' Choice

Review Score

Based on 166 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 16, 2025

    8.0
    enjoyed my stay and would stay there again!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    My first room had a window that was half covered by a large white blob that looked dirty, and obscured the view. I asked about it and they said it was condensation between the pains. The room seemed a little in disrepair as well, I asked for a room change, and then was moved to a much nicer room, which was good.

    the room was pleasant and spacious and with a Nice view of the trees. The restaurant food was good. Breakfast food was good and the service was excellent! Anne and Violeta were so helpful and friendly. A+! I was perfectly happy with my stay there, after my initial, not very nice room, was changed to a much better one.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    would have been relaxing, but for the numerous kids and families at the property (soccer tournament) teenage boys running up and down halls, loud talking, tv blaring in room next to us. They were rough-housing in pool and completely unattended by their parents.

    location

    Stayed in July 2025

  • Reviewed: July 31, 2025

    8.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet made a really loud sound every time you flushed. The A/C would shut off during the night so the room got warm. Only one elevator went to the parking garage so if we caked the elevator and it was the wrong one we'd either have to just let it go or take it down to the first floor, get out, and then call the other one to go down one more floor. It's odd, no one told us that and it's inconvenient. There should be a sign or a way to call that specific elevator. We couldn't tell if breakfast was included in the stay or if it cost money because Saturday the menu said included but Sunday was a whole different menu that didn't say included so we just left to eat elsewhere.

    Everyone was friendly. The pool was nice and clean. The room was nice and clean. Three bar in the lobby was great.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    We Would go back again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a great place to stay, but thought they should have had the free continental breakfast

    Very comfortable stay, loved the pillows

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Paid parking

    Clean, comfortable and respectful

    Stayed in May 2025

  • Reviewed: June 15, 2025

    8.0
    Schedule system messed up my reservation. Staff Alex comes in and fix the problem
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The Hilton system

    Staff Alex

    Stayed in June 2025

  • Reviewed: June 10, 2025

    9.0
    Great hotel but a little pricey
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn’t included in the price

    Very clean and comfortable

    Stayed in June 2025

  • Reviewed: May 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a $10 daily parking fee. Luckily waived.

    Very nice facility

    Stayed in May 2025

  • Reviewed: April 6, 2025

    8.0
    Overall, comfortable room, nice location, and easy to get to
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    I checked in later and when I first arrived there was no one at the front desk and nothing to indicate when that person would be back. When the front desk person did return, there was no acknowledgment regarding delay and the person was somewhat brusque. My room and other amenities were wonderful

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    Finding Parking late at night (around 10 pm) was a challenge.

    My group was able to snag the table with cushy chairs. The wooden chairs looked uncomfortable.

    Stayed in March 2025

  • Reviewed: December 31, 2024

    9.0
    A regular stop!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't seem to connect to internet. $50 pet fee (for up to 4 nights but just there 1 night).

    Clean & quiet. Keurig coffeemaker. Allow dogs. Covered parking garage available.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    7.0
    The room was fine and clean. I don’t like being nickeled and dimed for the small stuff!!!
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn’t believe that this facility was charging $2 a bottle for water. Wouldn’t you think that would be complimentary? When we checked out we were told that parking in their lot was $10. We were not told when we checked in that we had to pay for parking. We thought withe the price of the room was sufficient without being gouged with petty items.

    The location was convenient, quiet and very clean.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    that our truck was broken into and we'll staff were sweet. could have done more than a 20 dollar credit that covered our 2 nights of paid parking.

    Staff was nice. Room was comfortable

    Stayed in December 2024

  • Reviewed: October 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    Our first room was located next to a drainpipe that dripped all night and my wife couldn't sleep. But when we spoke to the staff they immediately put usin another room; excellent work by your team.

    The Buffet was a joke. We ordered from the menu and it was fine.

    Stayed in October 2024

  • Reviewed: August 19, 2024

    8.0
    Pretty well
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s pretty good no complaints just price per nigh is high and not breakfast wasn’t included. Some way disappointed.

    Stayed in August 2024

  • Reviewed: August 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No free breakfast

    Stayed in August 2024

  • Reviewed: June 24, 2024

    9.0
    Wonderful stay. Will forever stay at a Hilton if at all possible for future trips!
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The stopped to the shower/tub wouldn’t stay up when trying to drain the tub. The pool/hot tub area was a little small so it got full quick.

    Loved how clean it was, beds were very comfortable, for a basic room it came with quite a few amenities in the room itself.

    Stayed in June 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unsupervised kids in the pool

    Clean rooms and good breakfast. The staff was super friendly and helpful.

    Stayed in June 2024

  • Reviewed: March 28, 2024

    9.0
    The couple complaint’s I had aren’t serious, and I would definitely return
    • Business trip
    • Solo traveler
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The linen’s didn’t smell fresh, they didn’t smell bad exactly, it’s hard to explain. Kids were running around in the hallway for a few, but stopped after about 5 minutes, and quiet the rest of the time. And they sent me a text checking on the room, but after I was already in bed. I had to be up early because I was part of a car cruise and had a lot of driving to do.

    Location was perfect, right next to the freeway. I loved the setting amongst all the trees. Very beautiful place.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Overall very comfortable stay
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 14 nights

    They made the parking paid which is not makes sense because they did not add any service any new stuff like security and more responsibility for your car. They just charge money even on the very open part of the parking were anyone can step in and broke/stole something. By the way the Hilton chain made parking paid for all the hotels at least in this area.

    I like the location and rooms. The hotel is clean and comfortable.

    Stayed in March 2024

  • Reviewed: February 7, 2024

    7.0
    Great hotel but no extra accommodations that come with the stay.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    With the amount you spend for one night you’d think their breakfast bar would be free. No signage saying you had to pay for the continental breakfast. As I was leaving I found out I had to pay $15 for food that wasn’t that great. Fruit that wasn’t ripe, cereal, yogurt, and muffins. Free breakfast at other hotels is 10 times better than their $15 gas station quality food. I ended up just spending more money on room service for food that actually was edible.

    Clean and friendly staff. Restaurant food was good quality.

    Stayed in December 2023

  • Reviewed: February 4, 2024

    9.0
    Comfortable room, great staff, great breakfast
    • Leisure trip
    • Solo traveler
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was small and not very cozy more like a sport bar, but it was ok for me.

    Room very comfortable, fantastic breakfast, very kind and fun staff.

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Short and sweet
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything

    Conveniently located

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough towels in the room. Saturday the pool towels were all falling apart. They were way past needing to be replaced. Sunday morning there were no pool towels in the pool area at all, which was actually better because when I asked the front desk housekeeping brought bathroom towels which were much nicer.

    Coffee and water in the lobby are a nice touch. Rooms were clean and comfortable.

    Stayed in December 2023

Showing 1 - 25

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