Reviews of Hilton Garden Inn Houston/Clear Lake NASA 3 stars
750 West Texas Avenue, Webster, TX 77598, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe gentleman at the front desk was the perfect example of how people in the hospitality industry should treat everyone who walks through their doors. I didn't get his name, but I wish I would have so I could tell his boss to give him a promotion and let him train all current and future employees. My reservation had all kinds of issues due to my bank. At any other hotel, I would have been turned away and lost the money I spent on the reservation. This man turned what would have been a stressful, agonizing situation, into a pleasant, stress-free transaction that took less than 2 minutes! I can't thank him enough! You're the best!
Breakfast is $10/per person. Reasonable, I guess, but kind of petty to charge for breakfast AND require a $50 incidental fee. You end up paying twice what your reservation cost was for the room after they tack on incidentals and breakfast. Makes a good deal not so good anymore.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewDidn't have the breakfast. But the staff was really great about assisting us with our luggage as there were not anymore bell carts.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe cleanliness of the hotel and spacious.
Access to the luggage dolly. Not enough given the amount people checking in and out.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe pool, the location.
The mini refrigerator did not get cold and the knob was broken off so not even able to adjust the temperature. The air conditioner did not cycle on correctly and through the night it was very warm and uncomfortable. The bathroom was not the cleanest upon arrival. The breaker clicked off while drying my hair and when I called to get assistance, I was told there was nothing that could be done and that I shouldn't have used that outlet and that maintenance would have to look at it the next day. There was not a note or any indication that the outlet was not to be used. Isn't that what outlets are for?
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewVery clean room
Ability to switch to King size bed
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was good and it was a good price. I have stayed at a Hilton before but the breakfast was included.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewWe got ignored while trying to get breakfast . Staff did not greet us or asked anything. They continued a conversation while we were standing there waiting to get help , and they walked away . Very rude
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewThe room was very clean and well maintained. The bed was comfortable. The parking lot was close to the entrance with ample space.
The buffet breakfast was a bit poor.
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 16 February 2025 · Stayed in January 2025
Verified reviewReviewed: 15 February 2025 · Stayed in January 2025
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 1 November 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in September 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewClean and friendly staff
Nothing I didn't like