Reviews of Hilton Garden Inn Gettysburg 3 stars
1061 York Road, Gettysburg, PA 17325, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location was very easy to get to. The pet area was nice and clean and away from the property. Our room was clean and spacious. Perfect for a weekend getaway with our dog. The bed was super comfy too.
Decor is a bit outdated.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewLocation
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was helpful and friendly.
I thought the price and the previous reviews indicated this would be a great place to celebrate our 55th anniversary, As I mentioned previously, the staff certainly did there part to make that happen. The room on the other hand was just a room. I thought $200 would give me better. The other concernI had was, I booked thru Booking, Inc, and fortuneately I had a conf no.. The motel nad no record of my reservation.
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good. The bed was very confortable
The cleanliness of my room wasn't great. One of the trash cans hadn't even been emptied. The shower system is pretty cheap and makes quite a bit of noise when you take a shower.
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean
Water smelled really bad
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewClean, convenient
Property was fine. Would prefer to be able to call property directly
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewWe are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewWe are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewBreakfast was OK.
Bartender/ waiter was more interesting in chatting than taking care of the guests
I will definitely address the Bartender behavior with our F&B manager. We find that guest feedback is very important and helps us to improve as a whole. Please know that sharing your experience was not a waste of your time. We respond to every concern and we share our guest's comments with team members to help us grow as a whole. We are in the business of customer service and we cannot strive without concentrating on our guests. It all comes down to how we made you feel during your visit and you should not have left with anything else but a memory of a great customer service. We would love nothing more than have another chance to serve you if your travel plans bring you back to our beautiful town. If you ever decided to gives us another try, please reach out to me directly. We will do everything that we can to provide the experience you deserve. Let me know if there is anything else I may assist you with. I am always happy to answer any concerns and questions. Thank you again for your time. Have a wonderful day!
I will definitely address the Bartender behavior with our F&B manager. We find that guest feedback is very important and helps us to improve as a whole. Please know that sharing your experience was not a waste of your time. We respond t… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewgood breakfast bar, and well staffed. The hotel staff in all were very nice and friendly.
The bed was pretty bad, the mattress was so worn that I had constant stiff and sore back. My entire family wound up sinus issues do to im assuming allergens in the room.
I appreciate the time you have taken to provide your feedback. Please know that sharing your experience was not a waste of your time. We respond to every concern and we share our guest's comments with team members to help us grow as a whole. We are in the business of customer service and we cannot strive without concentrating on our guests. We would love nothing more than have another chance to serve you if your travel plans bring you back to our beautiful town. If you ever decided to gives us another try, please reach out to me directly. We will do everything that we can to provide the experience you deserve. Let me know if there is anything else I may assist you with. I am always happy to answer any concerns and questions. Thank you again for your time. Have a wonderful day!
I appreciate the time you have taken to provide your feedback. Please know that sharing your experience was not a waste of your time. We respond to every concern and we share our guest's comments with team members to help us grow as a w… Show more
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewGood
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewLocation - indoor pool and hot tub. Staff were very friendly.
Was surprised even the buffet breakfast which was just eggs, meat and home fries was not included. You had to pay for it.
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewClean, friendly and comfortable. Large room and they were great about accommodating handicapped access despite the last minute request.
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewFood was excellent. Hot. Wonderful menu.
I cannot think of anything I would change
We are so happy to provide the service that exceeded your expectation as this is our ultimate goal :) Please visit us again when your travel planes bring you back to our beautiful town!