2930 South River Road, Des Plaines, IL 60018, United States
#3 of 10 hotels in Des Plaines
Guests' ChoiceBased on 349 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.1
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 28, 2025
Sarah
United StatesThe reception staff were not particularly friendly. I was waiting for a package and had to ask to find that it had arrived and they hadn't notified me.
The location is about a 10 minute shuttle ride from the hotel. My room was big and well lit with several options for sitting. I used the fitness room and found the machines new and good quality. The breakfast was outstanding. And the dinner I chose to have at the restaurant on my arrival was also very good.
Stayed in August 2025
Reviewed: August 23, 2025
Naomi
United KingdomThe swimming pool was closed for the majority of our stay for maintenance which was a shame as we booked this hotel with the plan for our children to use the pool in the daytime to pass time before our evening flight.
Clean, comfortable and convenient for the airport. Staff were accommodating and kind. Food was available to purchase at small shop.
Stayed in August 2025
Reviewed: August 18, 2025
Angela
United StatesClean rooms, and the staff was pleasant. Great breakfast and great location.
Stayed in August 2025
Reviewed: August 18, 2025
Jeremy
United StatesA little bit more than I wanted spend and seemed a little dated. A/C seemed a little sporadic
The staff and the cleanliness of the facility were great
Stayed in August 2025
Reviewed: August 14, 2025
Daychia
United StatesIf you come back late you will have to park far.
Staff were very polite and professional. Even during the peak time, a staff member helped grab a blanket from the back room for us. The room was clean and had no smell or dirt. There was a microwave and fridge in the room so it was convenient for our leftover meals the next morning. Parking is 22/night. There is a $100 dollar safety deposit and the parking will be taken out of it and the rest will be refunded after checkout. Hallways were clean. The room had good noise cancellation. The bathroom was spacious and clean. The shower tub was very clean and the shower head had good water pressure and was clean with no calcium buildup. Pillows and blankets were well "fluffed". I will come back to the Hilton next time.
Stayed in August 2025
Reviewed: August 11, 2025
Judith
United StatesNothing.
Actually I was only there overnight checked in around 9pm and out about 10AM
Stayed in August 2025
Reviewed: July 21, 2025
Shala
United StatesExcellent
Excellent
Stayed in July 2025
Reviewed: July 20, 2025
Turner
United StatesThe location was to far. It's nothing to do around thatt area.
The breakfast was very expense. Didn't have enough food choice on the buffet. The continental breakfast should be included with your hotel room
Stayed in July 2025
Reviewed: July 8, 2025
Robert
United StatesEasy parking and good food. The bar was also nicely stocked! Every staff member we encountered was super friendly! Our server for dinner (Greg) was super nice and we felt very cared for! Thanks for a great stay!
Stayed in July 2025
Reviewed: July 1, 2025
Marla
United StatesPleasant staff Shuttle service
Stayed in June 2025
Reviewed: June 30, 2025
Kristin
United StatesClean, good pool, good food
Stayed in June 2025
Reviewed: June 28, 2025
Tayla
United StatesThe vent in the restroom didn’t work, so it took a minute for the moisture it let out before my friend could get in to take her shower after me.
Marisol at the front desk was so kind and accommodating. She let us know about everything we could expect or even might need during our stay. She told me exactly what time I needed to catch the shuttle to O’Hare, and as a person who often makes it to their flight right on time, I got to the airport with enough time to have breakfast and even buy a souvenir before boarding! The room was nice and clean, and the shower was perfect (with three shower head settings) for the long day we’d had. It’s close to the airport, so I would suggest staying there if that in particular is what you need.
Stayed in June 2025
Reviewed: June 4, 2025
Timea
United StatesGood location, very clean and friendly and professional staff.
Stayed in June 2025
Reviewed: June 2, 2025
Jeremiah
United StatesMy only pet peeve is no exhaust fan in the bathroom
Had dinner and it was good
Stayed in June 2025
Reviewed: May 26, 2025
Lea468
United StatesThe pool area was so slippery that my kids each fell multiple times walking through. They are 2 and 4 and were scared to walk between the kids pool and big pool cause it was so bad. The pool itself was nice but that pool deck needs some sort of nonslip treatment.
Very clean, great location, staff was wonderful, and the breakfast was great.
Stayed in May 2025
Reviewed: May 26, 2025
Jose
VenezuelaEverything was perfect
Stayed in May 2025
Reviewed: May 22, 2025
Douglas
BrazilNothing
Good
Stayed in May 2025
Reviewed: May 22, 2025
Danesha
SingaporeNothing
Convenient location! Great staff
Stayed in February 2025
Reviewed: May 10, 2025
Patricia
United StatesN/A
Location...friendly staff...clean & spacious rooms...on site food options
Stayed in May 2025
Reviewed: April 27, 2025
Fernanda
United StatesI couldnt log in into the Wifi
Cleaning and services
Stayed in March 2025
Reviewed: April 27, 2025
Parul
United StatesEvery thing good no complaints
Good
Stayed in March 2025
Reviewed: April 25, 2025
Hesmeralda
United StatesEverything was perfect no complaints
Good
Stayed in March 2025
Reviewed: March 20, 2025
Darci
United StatesI had made reservations online a couple of months ago and had tried to change my reservation online. I received no message back. It's fine that I had to call but would have preferred to handle online. The only other issue is the pillows. No support.
The staff were excellent. I had a change in my travel plans and called a couple of days in advance to change my length of stay. Staff was able to accommodate quickly. I checked in late due to an event I attended. The lobby was busy but staff was very attentive and kind. Best I've had.
Stayed in March 2025
Reviewed: March 19, 2025
Nancy
United StatesQuiet and clean
Stayed in March 2025
Solbiate Olona, Italy
London, UK
Juiz de Fora, Brazil
Legian, Indonesia
Poole, UK
Mittenwald, Germany
Mandalay, Myanmar
Årstad, Sweden
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content