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Reviews of Hilton Garden Inn Chicago O'Hare Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2930 South River Road, Des Plaines, IL 60018, United States

#3 of 10 hotels in Des Plaines

Guests' Choice

Review Score

Based on 349 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    9.0
    Enjoyable overnight stay near the airport
    • Business trip
    • Solo traveler
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night

    The reception staff were not particularly friendly. I was waiting for a package and had to ask to find that it had arrived and they hadn't notified me.

    The location is about a 10 minute shuttle ride from the hotel. My room was big and well lit with several options for sitting. I used the fitness room and found the machines new and good quality. The breakfast was outstanding. And the dinner I chose to have at the restaurant on my arrival was also very good.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    10
    Perfect location, excellent staff and amenities
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The swimming pool was closed for the majority of our stay for maintenance which was a shame as we booked this hotel with the plan for our children to use the pool in the daytime to pass time before our evening flight.

    Clean, comfortable and convenient for the airport. Staff were accommodating and kind. Food was available to purchase at small shop.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean rooms, and the staff was pleasant. Great breakfast and great location.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit more than I wanted spend and seemed a little dated. A/C seemed a little sporadic

    The staff and the cleanliness of the facility were great

    Stayed in August 2025

  • Reviewed: August 14, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    If you come back late you will have to park far.

    Staff were very polite and professional. Even during the peak time, a staff member helped grab a blanket from the back room for us. The room was clean and had no smell or dirt. There was a microwave and fridge in the room so it was convenient for our leftover meals the next morning. Parking is 22/night. There is a $100 dollar safety deposit and the parking will be taken out of it and the rest will be refunded after checkout. Hallways were clean. The room had good noise cancellation. The bathroom was spacious and clean. The shower tub was very clean and the shower head had good water pressure and was clean with no calcium buildup. Pillows and blankets were well "fluffed". I will come back to the Hilton next time.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Actually I was only there overnight checked in around 9pm and out about 10AM

    Stayed in August 2025

  • Reviewed: July 21, 2025

    10
    Great customer service
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Excellent

    Stayed in July 2025

  • Reviewed: July 20, 2025

    10
    My stay was enjoyable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was to far. It's nothing to do around thatt area.

    The breakfast was very expense. Didn't have enough food choice on the buffet. The continental breakfast should be included with your hotel room

    Stayed in July 2025

  • Reviewed: July 8, 2025

    9.0
    Good food, drink, nice staff, comfortable bed!
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Easy parking and good food. The bar was also nicely stocked! Every staff member we encountered was super friendly! Our server for dinner (Greg) was super nice and we felt very cared for! Thanks for a great stay!

    Stayed in July 2025

  • Reviewed: July 1, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night

    Pleasant staff Shuttle service

    Stayed in June 2025

  • Reviewed: June 30, 2025

    10
    Easy and enjoyable!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, good pool, good food

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Nice, clean, and a great night’s sleep.
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The vent in the restroom didn’t work, so it took a minute for the moisture it let out before my friend could get in to take her shower after me.

    Marisol at the front desk was so kind and accommodating. She let us know about everything we could expect or even might need during our stay. She told me exactly what time I needed to catch the shuttle to O’Hare, and as a person who often makes it to their flight right on time, I got to the airport with enough time to have breakfast and even buy a souvenir before boarding! The room was nice and clean, and the shower was perfect (with three shower head settings) for the long day we’d had. It’s close to the airport, so I would suggest staying there if that in particular is what you need.

    Stayed in June 2025

  • Reviewed: June 4, 2025

    10
    Great stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location, very clean and friendly and professional staff.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    8.0
    Our stay was fun and comfortable!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My only pet peeve is no exhaust fan in the bathroom

    Had dinner and it was good

    Stayed in June 2025

  • Reviewed: May 26, 2025

    9.0
    Great hotel but be careful in the pool area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area was so slippery that my kids each fell multiple times walking through. They are 2 and 4 and were scared to walk between the kids pool and big pool cause it was so bad. The pool itself was nice but that pool deck needs some sort of nonslip treatment.

    Very clean, great location, staff was wonderful, and the breakfast was great.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Everything was perfect

    Stayed in May 2025

  • Reviewed: May 22, 2025

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good

    Stayed in May 2025

  • Reviewed: May 22, 2025

    10
    Great place for a quick trip
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Convenient location! Great staff

    Stayed in February 2025

  • Reviewed: May 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location...friendly staff...clean & spacious rooms...on site food options

    Stayed in May 2025

  • Reviewed: April 27, 2025

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I couldnt log in into the Wifi

    Cleaning and services

    Stayed in March 2025

  • Reviewed: April 27, 2025

    10
    Staff very nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Every thing good no complaints

    Good

    Stayed in March 2025

  • Reviewed: April 25, 2025

    8.0
    Np at all the stay was perfect and the water park was great .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect no complaints

    Good

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    I had made reservations online a couple of months ago and had tried to change my reservation online. I received no message back. It's fine that I had to call but would have preferred to handle online. The only other issue is the pillows. No support.

    The staff were excellent. I had a change in my travel plans and called a couple of days in advance to change my length of stay. Staff was able to accommodate quickly. I checked in late due to an event I attended. The lobby was busy but staff was very attentive and kind. Best I've had.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    10
    Great location - close to Allstate arena
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet and clean

    Stayed in March 2025

Showing 1 - 25

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