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  5. Reviews of Hilton Cincinnati Netherland Plaza

Reviews of Hilton Cincinnati Netherland Plaza 4 stars

35 West 5th Street, Cincinnati, OH 45202, United States

#85 of 115 hotels in Cincinnati

Guests' Choice

Review score

Based on 635 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    7.0
    Great location, excellent and friendly staff and the breakfast was top notch.
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    This property needs to be updated, especially the hallways and rooms. The beautiful Hall of Mirrors has plaster coming off the ceiling, badly in need of repair!

    The Netherland Hilton was pleasant, staff was excellent.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    8.0
    Clean, Historic hotel close to attractions
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No low cost meal option

    Convenient to ballpark

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Too vintage and olf look for my taste

    Excelente staff

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    It would have been great if we could have checked in on time.
    • Leisure trip
    • Group
    • Mini Suite with Two Double Beds
    • Stayed 1 night

    We couldn't check in to one room until after 5 and the other until after 6. We didn't have any sheets, blankets, or pillows for the pullout couch. The staff was very helpful and they credited us some money for the inconvenience and gave us free breakfast.

    The location was great- walking distance to Great American Ballpark and bars and restaurants. The parking was close and the rooms were very nice size.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    Older hotel ,food overflowed out of the garbage in the garage that was not cleaned for days. The location and staff wer
    • Leisure trip
    • Couple
    • One-Bedroom Junior King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Unkept

    Location

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    Historical building in a convenient location to everything in Cincinnati.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Some things needed to be updated and cleaned up. Peeling wallpaper, carpet, etc.

    Property is in a very convenient location within walking distance to everything you need. Great choice for baseball and football fans.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    7.0
    Wonderful nostalgic atmosphere, painfully understaffed and poorly maintained.
    • Leisure trip
    • Family with young children
    • Mini Suite with King Bed
    • Stayed 1 night
    • Submitted via mobile

    We arrived to check in and were met with a line of at least 85 people waiting for the same reason. Check in was at 4 and baseball fans were lined up in droves to check in before an Atlanta Braves-Cincinnati Reds game. They had a total of 2 employees on staff to check these guests in. From an optics standpoint: this seems deliberate on the part of management to milk every bit of profit they can out of this aging, massive property that no doubt costs an astronomical amount of money to maintain. Like all fine things: it takes constant attention and thoughtful care to retain its grandeur. The grandeur still exists in the essence of the building. Going along those lines: it was clear this building was in need of major renovations that I’m sure costs prohibit from taking place. The paint on the walls is chipping off, the carpet in our 28th floor suite was unevenly laid, there was a half empty bottle of water in our refrigerator from a previous guest. Having worked in hotel management I can tell you exactly why this happens: this building is likely not generating a profit for Hilton, or if it is it isn’t substantial enough for them to properly staff it or maintain it. Signage said there was a pool: a worker told me that pool was removed 9 years ago. For 250 dollars a night, these are details that would make many people feel as though they had overpaid. Personally, the charm and timeless qualities this property possesses overrode the noticeable flaws in staffing a maintenance. If you want to step back in time and experience a once truly remarkable hotel this property is fantastic. If what you want is decent service, a spotless room and accessibility, you’d be better off looking elsewhere because we likely arrived on a good day even with all things considered.

    This property is a relic of a bygone era complete with stunning Art Deco architecture, plenty of paintings and murals and a nostalgic feeling of a time when the building itself was part of the heartbeat of Cincinnati. If you appreciate history, architecture and feeling like you have stepped back in time this hotel is a great place to spend a night.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Music festival vacation
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Our bathroom was really small

    Staff was really friendly

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    My room did not have a microwave

    Stayed in July 2025

  • Reviewed: 25 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    49 for valet parking A little steep

    Location

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No tv remote in room and they took towels and didn’t replace them in the room

    Close to the ball park

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    My only complaint was the price. We were there for a Savanna Banana game, and I am pretty sure every hotel in the city jacked their prices up super high.

    The property was beautiful and close to everything downtown.

    Stayed in June 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    bathroom was small and somewhat outdated

    beautiful dining room, excellent staff

    Stayed in July 2025

  • Reviewed: 23 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the decor. The room was clean and spacious. The location was excellent

    Stayed in May 2025

  • Reviewed: 16 June 2025

    7.0
    Hilton Cincinnati Netherlands Plaza very Comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The sink in my bathroom was cracked, and the shelf in the bathroom was too small.

    The restaurants had good selections, and the food was well-prepared and good tasting. Nice television, with good viewing selections. Destinations during my stay were within walking distance. Bed was very comfortable.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I could hear the traffic 12 floors up

    It had beautiful decor

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    East access for parks
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    We were on the 10th floor. Had fridge but no microwave. Too long a trip to lobby to vending if they even had a microwave there. AC tough to regulate. Full blast or not at all. Parking was expensive.

    Clean. Pretty. Comfortable. Good parking but expensive.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Perfect location to walk to Reds game
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A bit expensive and doesn’t include overnight parking

    Location is perfect for any downtown activity and they accommodated my request for a late checkout following the Flying Pig Marathon.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    Okay stove
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty floor near bathroom. Shower took forever to get hot.

    Location

    Stayed in May 2025

  • Reviewed: 30 April 2025

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Location and staff was great

    Stayed in April 2025

  • Reviewed: 7 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Room was stuffy despite ac being set to 68.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    A little disappointing. No microwave, no hot water in the evening, 1/4 roll of toilet paper with no additional roll. I expected more for $350.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    8.0
    Liked the property and staff but I don’t know if I would pay the same rate to stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathroom didn’t have an exhaust fan which made it difficult for multiple people to get reday in the morning. No pool

    The historic side of the building was really neat and the staff was amazing.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    7.0
    Not bad for the location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Beds weren't the best.

    Close to everything and can walk as long the weather holds out.

    Stayed in February 2025

Showing 1 – 25

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