Reviews of Hilton Baton Rouge Capitol Center 4 stars
201 Lafayette Street, Baton Rouge, LA 70802, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewMy remaining deposit was kept
Hello. My apologies for the issue you have encountered. Most deposits are returned within 7-10 business days after check out.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewHello. Thank you for your feedback.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe windows were dirty, we couldn't even enjoy the view.
My apologies. Thank you for your feedback.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI liked the location
Half of the staff is really nice and the other half are really really rude and don’t help at all
My apologies. Thank you for your feedback.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewMy first visit to Baton Rouge and I loved every minute of it. The friendly atmosphere, cleanliness of the hotel and the value.
We are thrilled you enjoyed your stay at Hilton Baton Rouge Capitol Center. The team is pleased to know you appreciated the welcoming environment and the attention to detail throughout the property. Thank you for choosing Hilton Baton Rouge Capitol Center for your first visit to the city. We look forward to welcoming you back in the future.
We are thrilled you enjoyed your stay at Hilton Baton Rouge Capitol Center. The team is pleased to know you appreciated the welcoming environment and the attention to detail throughout the property. Thank you for choosing Hilton Baton Rouge… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewI was pleased
Michael, it’s wonderful to hear you had a great time at Hilton Baton Rouge Capitol Center. The team is delighted that you felt comfortable and appreciated the ideal location. Everyone looks forward to welcoming you back for another enjoyable visit.
Michael, it’s wonderful to hear you had a great time at Hilton Baton Rouge Capitol Center. The team is delighted that you felt comfortable and appreciated the ideal location. Everyone looks forward to welcoming you back for another enjoyabl… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation was good. The lobby was pretty
The bathrooms were small. The rooms needed to be updated . Musty smell.
Angela, thank you for sharing your thoughts. The feedback about the space and atmosphere is appreciated, and observations on the condition of the rooms are noted. It’s good to know the location and the lobby design met your expectations. Your comments are valued and will be considered as efforts continue to enhance guest comfort.
Angela, thank you for sharing your thoughts. The feedback about the space and atmosphere is appreciated, and observations on the condition of the rooms are noted. It’s good to know the location and the lobby design met your expectations. Yo… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe STAFF there were AMAZING! THEY WENT ABOVE AND BEYOND TO MAKE MYSELF AND THE GIRLS COMFORTABLE! They were friendly they were smiling, helpful with suggestions for me and the kids in the area, I didn't have a single bad experience with anyone on their STAFF! From the front door EVERY DAY all the way to the house keeping the STAFF THERE MADE MY STAY POSITIVE! THEY HELPED ME MAKE MY DAUGHTER'S BIRTHDAY MAGICAL!
The hotel doesn't look like it's had an update on even so much as the bedding since the 90's. The bedding is SUPPOSED to be WHITE it's NOT! The comforters are dingy, there are stains on them that looks like old mold, and don't get me started on the filling. I really don't know what it was doing. There are seats in front of the beds and they are filthy! The room smells moldy! The drain in the shower is just weird! It kept shutting, why wouldn't it just stay open! The paint on the headboards look like they've been hit with cheese graders. I was there with 15-16 yr old girls,& while they were leaving the room a piece of the ceiling fell & hit one her in the head! A metal vent for the a/c just fell from the ceiling. Then there's the pool. It looks amazing online! IT'S SO TINY! Like, I really don't think it even hits 5ft. The hotel itself is huge, the pool/hotel size ratio is way off! It doesn't take much for it to get busy either. Pool sucks, however the views of the river are beautiful from up there. Then there's my charges. I had 1 room for 2 nights and I was charged $290 per night! The room is giving motel 6 NOT the Hilton! The accommodations were worth $60 per night IF THAT! YOU WALK IN & IT'S SO GRAND but you get to the room & it definitely deflates your balloon! I didn't even get a microwave. The coffee SUCKS! REALLY I CAN GO ON! The hotel itself sucks. The website & even the walk in are deceitful. If it were not for the kids that were dropped off to me for the weekend I definitely would have wanted a refund & to change my hotel. I wanted the views of the fireworks for her birthday but I ALSO really wanted to take her somewhere nice. You used to be able to count on the Hilton name for a nice hotel! This was not that! I felt bad for my baby having her friends there.HOWEVER I DID LOVE THE STAFF THERE! THEY WORK HARD AND ALSO ALWAYS SMILING, POSITIVE, HELPFUL.
Murray, thank you for sharing your thoughts about your recent experience. The team is grateful for your kind words about their welcoming and considerate approach. Your feedback regarding the accommodations and amenities is appreciated and will be taken into consideration. If your travel plans bring you to the area again, the team would be glad to serve you.
Murray, thank you for sharing your thoughts about your recent experience. The team is grateful for your kind words about their welcoming and considerate approach. Your feedback regarding the accommodations and amenities is appreciated and w… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewStaff and location were great. Breakfast was a good value
Wasn't impressed with size of room.
Robert, it’s wonderful to hear you appreciated our team members and location at Hilton Baton Rouge Capitol Center, as well as the value offered at breakfast. Your thoughts regarding the room’s dimensions are noted. We hope to welcome you again on your next visit to the area.
Robert, it’s wonderful to hear you appreciated our team members and location at Hilton Baton Rouge Capitol Center, as well as the value offered at breakfast. Your thoughts regarding the room’s dimensions are noted. We hope to welcome you ag… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewWas ok stay.
Just too short of a stay
David, thank you for sharing your thoughts. It is appreciated that you chose this location and took the time to provide feedback. If your travels bring you back, the team would be pleased to welcome you for a longer visit.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe view from our room and food was good.
Parking was atrocious and should offer free breakfast
Allison, thank you for sharing your feedback. It’s appreciated to know certain aspects such as the view and dining experience were enjoyable. Your insights regarding parking and breakfast options have been noted. Your comments help guide continued improvements.
Allison, thank you for sharing your feedback. It’s appreciated to know certain aspects such as the view and dining experience were enjoyable. Your insights regarding parking and breakfast options have been noted. Your comments help guide co… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe location.
The hotel is very dated, including the showers, rugs in the rooms and furniture in the room was stained. The bathroom tub wasn’t draining. My bed was dirty had a bug in it when I pulled the sheets back. They did get the issue resolved quickly. However, the property is in need of some serious updates and soon. They need to do better for their customers. There was also gray duck tape on one of the walls in the hall meat on floor 3. Not exactly what you want to see walking to your room after a long day. I was completely and totally exhausted the only reason I stayed after being completely dissatisfied.
Thank you for your feedback.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation was very close the Cane's convention center where we were competing in the USBC National Championships.
Parking was very expensive at $37 a night and there were only community micro waves on the 3rd, 5th and 9th floors. Snacks in the lobby were ridiculously expensive and did not seem very fresh at all. There are no exhaust fans in the bathrooms to help with the steam from showers and when in a very humid environment, these are a necessity. Valet parking attendants were very slow and not very polite. The attendant that brought our rental car to us when checking out smelled strongly of marijuana as did our rental.
JC, thank you for sharing your thoughts. The convenient proximity to the convention center is noted and appreciated. Your concerns about parking, amenities, lobby offerings, and interactions with team members have been acknowledged, and your perspective is valued. Your feedback will be considered as the property seeks to enhance guest experiences in the future.
JC, thank you for sharing your thoughts. The convenient proximity to the convention center is noted and appreciated. Your concerns about parking, amenities, lobby offerings, and interactions with team members have been acknowledged, and you… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewAdonis was very friendly and efficient at getting us checked in. the staff at breakfast was too. kept our drinks filled and good service. Henry was a excellent bellman. the beautiful views from our window in our room and at breakfast.
we had made it clear we wanted a room with queen beds Preferably one that was handicap accessible, but the more important request was the two queen beds which we thought we made clear maybe it just wasn't possible but a family of four adults was very very tight in two full beds.
Elisha, the Hilton Baton Rouge Capitol Center team is thrilled you enjoyed the beautiful views and warm service from colleagues like Adonis and Henry. The team appreciates your feedback regarding your room arrangement and understands that comfort and space are important during your stay. We hope to welcome you again for an even more enjoyable visit.
Elisha, the Hilton Baton Rouge Capitol Center team is thrilled you enjoyed the beautiful views and warm service from colleagues like Adonis and Henry. The team appreciates your feedback regarding your room arrangement and understands that c… Show more