Reviews of Relax Inn 3 stars
2125 Empire Boulevard, Webster, NY 14580, United States

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewClean. Great staff
Small room Noisy.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewIt was easy to locate.
When we pulled up people were outside partying. The room was mainly cleaned. The jacuzzi tub wasn’t cleaned very well. i cleaned it. Jacuzzi tub will need to be replaced.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewVery nice place for the money. Our room had new hardwood floors and a comfortable king bed. We were able to check in early and there was free parking in front of our room. Will stay here again!!!!
Room needed a chair to sit on.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewPet friendly
Dumpster right by parking lot was filled to overflowing. Probably needs to be emptied more often. TV only played the Weather Channel.
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in October 2024
Verified reviewReviewed: 29 October 2024 · Stayed in September 2024
Verified reviewThe location was convenient for me
Place is truly not worth what I paid,
We never had any security issue in this property, this is peaceful property and area is quiet. Any guest can contact us anytime, because we are staying 24/7 in the property. Thank you for the staying with us.
Reviewed: 27 October 2024 · Stayed in September 2024
Verified reviewloved the location and it served our purposes well. All we needed was a clean local place to sleep.
Thank you for the staying with us
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewVery clean , staff was very nice
Nothing
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewLocation
Misty smell , but we were provided a spray , also they are remodeling the Inn , but no interference with the guests We will be back next year !!
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in August 2024
Verified reviewReviewed: 6 September 2024 · Stayed in August 2024
Verified reviewWe like the hot tube it was nices
The bed too hard to sleep on but I understand get what you pay for.
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewI liked the price, seeing we only needed it for sleeping (went to a concert). It was a decent room, nothing fancy. It had a microwave and fridge. Bed was comfy. Would stay again.
Updated, but then it is a motel and like I said, for the price it was good and decent.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewLocation on Empire Blvd in Webster was good. Staff was not unfriendly. Looked safe enough, with police in the area. Looks like they are renovating some rooms (not ours!).
They should not be charging money for humans to sleep in these rooms. It was the worst place I've stayed, maybe ever. Large hole in the wall, three burn holes in the blanket (we slept in our clothes), tiny dirty bathroom, paper-thin walls. Not worthy of the "good" rating I saw on booking.com. We barely slept after listening to two men talking outside our room from 4:30am on. We left as quickly as possible.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewOn main road
Dirty, old, broken, turn window coverings Lights didn’t work
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe only decent thing was the guy at the front desk
It had blood stains on the lamp shade in the first room I was shown and the second room's carpet was filthy, bedding very old, pillow I was scared to use and later found more patches of what looked like blood on the mattress. No deadbolt and the anyone could walk I left and checked in somewhere else. The guy in front was polite though.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified review