6.2

Reviews of Relax Inn 3 stars

2125 Empire Boulevard, Webster, NY 14580, United States

  • David

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Eric

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Michael

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Clean. Great staff

    Small room Noisy.

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  • Emma

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    It was easy to locate.

    When we pulled up people were outside partying. The room was mainly cleaned. The jacuzzi tub wasn’t cleaned very well. i cleaned it. Jacuzzi tub will need to be replaced.

  • Stephen

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    Very nice place for the money. Our room had new hardwood floors and a comfortable king bed. We were able to check in early and there was free parking in front of our room. Will stay here again!!!!

    Room needed a chair to sit on.

  • Delass

    Reviewed: 1 April 2025 · Stayed in March 2025

    Verified review

    Pet friendly

    Dumpster right by parking lot was filled to overflowing. Probably needs to be emptied more often. TV only played the Weather Channel.

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  • 7.0 Good
    Ladue

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review
  • Kyle

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review
  • Eric

    Reviewed: 3 November 2024 · Stayed in October 2024

    Verified review
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  • Sadkowski

    Reviewed: 29 October 2024 · Stayed in September 2024

    Verified review

    The location was convenient for me

    Place is truly not worth what I paid,

    Property response:

    We never had any security issue in this property, this is peaceful property and area is quiet. Any guest can contact us anytime, because we are staying 24/7 in the property. Thank you for the staying with us.

    Relax Inn
    30 October 2024
  • Mentis

    Reviewed: 27 October 2024 · Stayed in September 2024

    Verified review

    loved the location and it served our purposes well. All we needed was a clean local place to sleep.

    Property response:

    Thank you for the staying with us

    Relax Inn
    30 October 2024
  • Schuyler

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review
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  • Kelly

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    Very clean , staff was very nice

    Nothing

  • Cristian

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review
  • David

    Reviewed: 13 September 2024 · Stayed in September 2024

    Verified review

    Location

    Misty smell , but we were provided a spray , also they are remodeling the Inn , but no interference with the guests We will be back next year !!

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  • 3.0 Poor
    Margaret

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review
  • Hydrowolf6868

    Reviewed: 7 September 2024 · Stayed in August 2024

    Verified review
  • Kevin

    Reviewed: 6 September 2024 · Stayed in August 2024

    Verified review

    We like the hot tube it was nices

    The bed too hard to sleep on but I understand get what you pay for.

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  • 7.0 Good
    Jeffrey

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review
  • Diane

    Reviewed: 21 August 2024 · Stayed in August 2024

    Verified review

    I liked the price, seeing we only needed it for sleeping (went to a concert). It was a decent room, nothing fancy. It had a microwave and fridge. Bed was comfy. Would stay again.

    Updated, but then it is a motel and like I said, for the price it was good and decent.

  • Dana

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    Location on Empire Blvd in Webster was good. Staff was not unfriendly. Looked safe enough, with police in the area. Looks like they are renovating some rooms (not ours!).

    They should not be charging money for humans to sleep in these rooms. It was the worst place I've stayed, maybe ever. Large hole in the wall, three burn holes in the blanket (we slept in our clothes), tiny dirty bathroom, paper-thin walls. Not worthy of the "good" rating I saw on booking.com. We barely slept after listening to two men talking outside our room from 4:30am on. We left as quickly as possible.

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  • Amanda

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    On main road

    Dirty, old, broken, turn window coverings Lights didn’t work

  • Temi

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    The only decent thing was the guy at the front desk

    It had blood stains on the lamp shade in the first room I was shown and the second room's carpet was filthy, bedding very old, pillow I was scared to use and later found more patches of what looked like blood on the mattress. No deadbolt and the anyone could walk I left and checked in somewhere else. The guy in front was polite though.

  • William

    Reviewed: 13 August 2024 · Stayed in August 2024

    Verified review
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  • Stephen

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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