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Reviews of HI New Orleans Hostel 3 stars

1028 Canal Street, Downtown New Orleans, New Orleans, LA 70112, United States

#9 of 177 hotels in New Orleans

Guests' Choice

Review score

Based on 1909 hostel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.1

  • Value for money

    9.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Perfect place, perfect location, perfect time!
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 5 nights
    • Submitted via mobile

    Liked it all

    Always clean, great accommodations

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Men's 6-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Good hostel in a very convenient area of new orleans next to the French quarter. Good area, next to bars and resto. Perfect location for both transports and facilities. Safe area as well.

    Stayed in July 2025

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 4-Bed Dormitory
    • Stayed 4 nights

    Nothing to complain about. Plenty of bathrooms to have showers, rooms were comfortable and clean. Hostel has a great vibe!

    Locations is perfect, 10 minutes walk from Bourbone street and more local attractions.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    Clean, great location, great customer service.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Nicest Hostel I’ve ever stayed at, but what’s up with the prohibition on alcohol? What is this the 1920’s??
    • Business trip
    • Solo traveller
    • Bed in All-Gender 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    No balconies (central to New Orleans history and architecture), windows don’t open, A/C isn’t powerful enough to keep room cool unless blackout shades are completely closed (therefore no natural light), request for the A/C to be cleaned by maintenance left unmet, no rooftop bar (missed opportunity to mix & mingle), bathrooms have poor ventilation & you’re unable to prop bathroom door open (therefore, bath steam can linger for hours & the possibility of mold is highly possible, BUT no visible or present mold seen), kitchen fridge states it’s cleaned EVERYDAY (that’s a lie, fridge was fully packed and smelled like rotting food), kitchen freezer was the size of a small mini fridge and also packed full and never cleaned out. Alcohol could only be consumed on the first floor and could only be secretly brought up to your room. AND WORST OF ALL, NO DEDICATED ALCOHOL FRIDGE. In fact, no alcohol could be stored in the fridges at all.

    Closeness to the French Quarter, staff available til 3AM, full kitchen open 24 hrs, dedicated spaces to do work that’s semi quite, movie room, solely and only personal showers (that are cleaned 4 times a day), movie room, free pool table, staff kept kitchen clean (even though it’s of course everyone’s responsibility to clean up after themselves), washer and dryer on site ($3/each), free luggage storage, mini-market if you’re hungry. Free coffee, hot tea, and ice. Locks are also present on lockers and included for free. Towels, sheets, and pillows are also provide as apart of the stay. Very posh and fine establishment. Lots of foreign guests (non-American, usually German, French, and a few English guests).

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    The perfect location with access to The Quarter, streetcars, and groceries!
    • Leisure trip
    • Family with young children
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 5 nights

    Great location and value. The staff was very helpful in all matters from hostel issues to providing information on things to do and how to get there. Also, 24hr coffee is a big plus!!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    The place was amazing, so clean and the staff very nice and helpful

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Picture Perfect
    • Leisure trip
    • Family with young children
    • Private Queen & Bunks Ensuite
    • Stayed 2 nights
    • Submitted via mobile

    No onsite parking. Parking was expensive, but that has nothing to the hostel. That's just expected in New Orleans.

    So I was initially hesitant about staying in a hostel versus a hotel, but I'm so glad we chose this one in New Orleans! It's perfectly located, within walking distance to all the main attractions like Bourbon Street and Jackson Square, as well as shopping, restaurants, and public transportation. Everything was blocks away, far less than a mile away, very walkable we didn't drive the entire weekend. We parked at the parking garage at the corner. We booked the suite with the queen bed bunk bed. The customer service was excellent – the front desk attendants were very polite and very knowledgeable. We asked like a bazillion question & never a moment of frustration from either of them. The other guests were polite and respectful, creating a welcoming family atmosphere. I felt safe throughout my stay, and the key card access to the rooms and shared spaces added to my peace of mind. One of the highlights was the shared space on the second floor. it's a whole vibe where we could relax and enjoy our own food. The kitchen was well-equipped, spacious with plenty of seating. The laundry facilities were a bonus – just $3 per load, with detergent pods provided. Although I did not see a continental breakfast as advertised (I didn't bother to ask either), we easily grabbed something to eat across the street at the Ruby Slipper. The hostel did offer some snacks and beverages for purchase, and there's even an on-site restaurant (the hours are set, so we didn't get a chance to try it). We had dinner a block down at the Galliers Oyster Bar. The elevator seemed to be a little slower at times, but honestly, I can be very impatient. We got our daily steps in walking up the stairs to the second floor, which was just as quick! Overall, I'm hooked on this hostel and will definitely be back. Everything was as pictured. Very clean, efficient, and reasonably priced.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Really good, really affordable
    • Leisure trip
    • People with friends
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    The door to go outside the room was kind of loud

    It’s really comfortable, I like the beds and that they have lockers to put your things inside even if you already did the checkout

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    -> my credit card didn’t work when I wanted to check in (this has never happened before), as I didn’t have cash either this was a bit scary. But after running to the atm and getting cash everything was fine -> the area doesn’t feel super safe (okay for me because it‘s close to all the sights, just something to be aware of)

    -> spacious beds -> big, well-equipped kitchen -> central location -> guests have a very social vibe -> very cheap compared to other (HI) hostels in the U.S.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Relaxing welcoming
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    The staff it was clean. It was gorgeous. It was in Bit.

    Felt very saved community was amazing and the staff was out of this

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Perfect location great value excellent
    • Leisure trip
    • Family with young children
    • Private Queen & Bunks Ensuite
    • Stayed 6 nights
    • Submitted via mobile

    Only a tiny grumble The lift to the 5th floor slow

    So spacious and clean.lovely family room

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Recommend coming here
    • Leisure trip
    • People with friends
    • Private Queen Ensuite
    • Stayed 4 nights
    • Submitted via mobile

    The staff was super nice and helpful. I had an incident with another guest that was becoming a bit aggressive and the staff was really useful and kind and helped solve the situation without farther commotion and make sure I'm ok. A special thank you to Vincent in maintenance and Justine at front desk. Great staff in general helped with everything I needed during my stay. Other than that: clean rooms, nice facilities, liked the vibe and common areas, good location.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Content client
    • Solo traveller
    • Bed in Men's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    Nothing significant

    Peaceful clean bathroom considerate dorm mates location location and price

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Worth it!
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted via mobile

    None.

    Spacious room.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Bed in Women's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    Highly recommend

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect, everything was walking distance. The staff were extremely helpful and friendly The rooms were clean and the beds were comfortable

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    No air/con in the rooms, humid, very bad for lungs,strange smell

    Good for the price 60usd 2 nights, nice TV room where you can stream movies 9n big screen. Functional kitchen

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    Clean, nice, everything perfect

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Superb
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    Canal Street a little Seedy but Just when you have to step out and Smoke one 😉

    Nice 🛏️ and Lockers Curtains and headboard with light and plug 🔌 big kitchen and areas for Just Chillin' Dank Bliss Approved

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    A must stay for sure.
    • Leisure trip
    • Solo traveller
    • Bed in Men's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    The staff could be a bit more friendly and welcoming.

    The hostel is great, large rooms with lots of space. Large personal Barth rooms. Beautiful interior I would stay here again and the location is perfect 👌🏽

    Stayed in June 2025

  • Reviewed: 20 July 2025

    10
    I had a great time
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Clean bed and towels Great location close to bus stop and shops Friendly staff Coffee, green tea and clean water Nice kitchen

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 2 nights

    no outdoor space, not even a bench in front of the hotel. As a smoker I found myself smoking in a parking lot far from the hotel to get a chance to sit down. Also the AC in some bathrooms is too cold, nobody wants to shower in a fridge

    -hostel kitchen very well furnished and spacious, clean with large fridges! -very pleasant, clean room -lots of bathrooms outside the bedrooms, and always clean -perfect location to walk to the city center

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    They closed ended the free daily breakfast.

    Great price and location.

    Stayed in June 2025

Showing 1 – 25

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