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  5. Reviews of Heart O' Chicago Motel

Reviews of Heart O' Chicago Motel

5990 North Ridge Avenue, Chicago, IL 60660, United States

#176 of 183 hotels in Chicago

Guests' Choice

Review Score

Based on 40 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.2

  • Facilities

    6.7

  • Staff

    7.3

  • Value for money

    7.7

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: August 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price and location make this a really good deal. Nothing too fancy but you get all the essentials, our room was clean and comfortable!

    Stayed in July 2025

  • Reviewed: June 24, 2025

    6.0
    Not my first stay, but maybe my last
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The person who checked me in was possibly the rudest person I've ever dealt with checking in to any hotel/motel. There were several spiders crawling around the room and on the beds.

    Location was not bad and price was good.

    Stayed in June 2025

  • Reviewed: May 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    Could not regulate heat.

    Location is good.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only one way to enter the property from the street

    Close to the attractions we were visiting. It was clean.

    Stayed in April 2025

  • Reviewed: February 24, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast Street noise Noise from other rooms

    Good location

    Stayed in February 2025

  • Reviewed: November 21, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ac/heat did not work properly. Sweat box on night one, tried to offset with window open, but was difficult to find a comfortable balance. Breakfast was abysmal.

    They cleaned room daily, with fresh towels.

    Stayed in November 2024

  • Reviewed: September 2, 2025

    9.0
    Charming Chicago landmark
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent staff! Easy to work with, and were more than happy to help accommodate me when their AC was broken.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    3.0
    In a pinch, did the job.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Room smelled of cigarette smoke and stuck to our clothes. Guests yelling in the middle of the night woke us up. Breakfast was just dried cereal, no fruit or juice or anything else.

    Availability, price.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    10
    Great location with an even greater staff
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is conveniently located to the Edgewater area, making it an easy walk or bus ride to all uptown attractions. The staff was very helpful and accommodating - the AC went out my first night and with their help we were able to come up with a resolution to make the rest of my stay comfortable. I would stay here again!

    Stayed in August 2025

  • Reviewed: July 1, 2025

    5.0
    Got in, got out.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Only smoking rooms were available despite reserving a non-smoking room. Reception desk offered a $10 discount which I had no choice but to accept. Didn't see any option for coffee or breakfast snacks available, so just checked out quick and left.

    Room was comfortable, clean and quiet. I slept well. The location is great.

    Stayed in June 2025

  • Reviewed: May 31, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Zero water pressure. My shower trickled. I was put in connecting room that had very loud people in the next room, and I could hear everything.

    Location and price were great.

    Stayed in May 2025

  • Reviewed: May 28, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was nice and clean staff was very polite and worked very hard for me.

    Stayed in May 2025

  • Reviewed: May 22, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Office staff came off as rude. The gentleman even randomly called me an hour after I checked in to say "there is no heat". Then abruptly hung up.

    The location and access to property was easy. I was able to get into my room at noon.

    Stayed in May 2025

  • Reviewed: May 14, 2025

    4.0
    Stinky and expensive
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled so bad. I was charged three times on my credit card, the front desk worker seemed frustrated and rude.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The room had a very strong, unpleasant odor. The A/C didn’t work, and I didn’t feel safe opening the windows. There was at least one guest (or employee) loudly cursing and slamming doors, and the door slamming continued throughout the night. The only breakfast I saw was cold cereal.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    9.0
    GREAT
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was okay but not great. Just cold cereal and some fruit.

    The bathrooms were a little dated, but they were clean and everything worked as it should. What I really liked was the free on-site parking. We parked right in front of our room. We will definitely stay there again on our next trip to Chicago.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    1.0
    I think this motel might be what hell is like
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heater in the room was loud and got louder as it ran. It was like trying to sleep with an air compressor in the room. So the options were to sleep in a cold room or with a constant loud noise. I stuffed toilet paper in my ears and still couldn’t sleep through it. When I asked for more blankets the first time I got one blanket. Between 3 and 4 in the morning we were ready to give up and drive 4 hours back home. When I asked for a refund the guy in the office didn’t know how to give refunds and to wait until 8 for the morning manager to come in and he’d help take care of it. When I talked to him he told me I couldn’t have a refund because I stayed the whole night. I got maybe 2 or 3 hours of broken sleep. Also the tv just said “no signal” when turned on. We probably wouldn’t have been able to hear it over the heater anyway

    Stayed in March 2025

  • Reviewed: March 17, 2025

    3.0
    Never again
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are dirty and very outdated. Cigarette burns in the bedding, very old and flimsy towels, no iron or coffee in the room. They literally look like they’ve done nothing to the place since the 50’s.

    The front desk person was pleasant.

    Stayed in March 2025

  • Reviewed: December 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Flexible check out time

    Stayed in November 2024

  • Reviewed: October 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and free parking.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    1.0
    The worst ever nee
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a very bad cigarette smell to the point that even spraying febreeze it did not go away. The noise from the traffic is insane couldn't sleep at all. The room tv did not work and the room was outdated. And for $170 a night I think that's a ripoff. I even talked to the front desk employee about the situation and all he said was that he did not have another room to relocate me.

    Nothing.

    Stayed in October 2024

  • Reviewed: July 22, 2025

    7.0
    Good
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: May 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: May 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

Showing 1 - 25

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