Reviews of Hawthorn Extended Stay by Wyndham Knoxville
1317 Kirby Road, Knoxville, 37909, United States
#27 of 107 hotels in Knoxville
Guests' ChoiceReview Score
Based on 76 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.0
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Location
8.7
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Facilities
9.0
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Staff
9.1
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Value for money
8.7
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Free Wifi
7.5
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Reviewed: August 23, 2025
Elizabeth
United States69 Reviews4 helpful votes8.0“Good option reasonably close to downtown Knoxville”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Staff wasn't overly friendly/welcoming but that was fine - we were only there for one night and enjoyed our stay.
This was a nice hotel - clean, comfortable, easy drive to downtown Knoxville (~ 10 minutes) and far less expensive than the downtown hotels. Parking was easy, breakfast was included, we would stay again.
Stayed in August 2025
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Reviewed: August 9, 2025
Whitaker
United States1 review8.0“Welcoming and comfortable!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room was very humid in the morning with condensation on the floor and other surfaces.
Very nice! Clean, neat, and comfortable. Staff were very polite and helpful!
Stayed in July 2025
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Reviewed: August 1, 2025
Kimberly
United States6 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Everything was great
It was very very clean!!!
Stayed in August 2025
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Reviewed: July 22, 2025
Tiffany
United States1 review10Exceptional- • Business trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The update and location
Very clean comforting and very nice staff
Stayed in July 2025
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Reviewed: June 22, 2025
Danielle
United States1 review8.0“Comforting and restful.”- • Solo traveler
- • King Room with Mobility Access and Bathtub with Grab Bars, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Continue to work with the landscaping
Clean
Stayed in June 2025
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Reviewed: June 19, 2025
Charles
United States1 review9.0“Loved the hard wood floors. I hate carpet in hotel rooms due to smell and unsanitary, in my opinion”- • Leisure trip
- • Couple
- • King Room with Mobility Access and Bathtub with Grab Bars, Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The cooling unit in roo. 401 was loud . I had to put tissue in my ears . It didn't bother my husband but he is deaf .
Breakfast was fabulous and Sheila was so helpful making sure everything was good. And coffee was fresh. She deserves a raise! Nice gramma
Stayed in June 2025
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Reviewed: June 2, 2025
Christine
United States2 Reviews9.0“Great place with even better staff! The”- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean & updated
Stayed in May 2025
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Reviewed: June 1, 2025
Stephanie
United States8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Check-in was slow, and the hotel was hard to find .
The room looked just like in the pictures, very nice and clean
Stayed in May 2025
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Reviewed: May 28, 2025
Henry
United States56 Reviews6 helpful votes9.0“Picking up our kid from UT”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The remodeling is finished and the property is very nice (after a number of years).
Stayed in May 2025
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Reviewed: April 14, 2025
Madison
United States2 Reviews9.0“Clean room, convenient location, and good breakfast!”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very clean! The beds were comfortable, and the breakfast was great! Location is convenient. Staff was very nice. Elevator is a little slow but no big deal. Great value for the price! We will definitely stay again next time we are in Knoxville.
Stayed in April 2025
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Reviewed: March 30, 2025
Gary
United States6 Reviews9.0“Great stay”- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very clean
Stayed in March 2025
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Reviewed: March 26, 2025
John
United States1 review10“I will be back soon. I loved your place.😃”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
😁
It was peaceful, quiet, and clean and I enjoyed my evening. It was very nice. Thanks.😀
Stayed in March 2025
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Reviewed: November 4, 2024
Hannah
United States3 Reviews10“The place was very clean, and comfortable, easy check in and nobody bothered us!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Could use more breakfast option someone who has had weight loss surgery but I’m pretty used to that
Very clean and very comfortable
Stayed in November 2024
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Reviewed: November 4, 2024
Mikekathy
United States85 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Although the room was spacious, other than the chairs at the breakfast bar, there was no where to sit. Maybe have the house cleaning people check the dispensers in the bathroom. Two of ours were empty.
The room was spacious, the bed was comfortable and the breakfast was pretty darn good.
Stayed in November 2024
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Reviewed: October 1, 2024
Weibing
United States1 review10Exceptional- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean, love the mattress very comfortable.
Stayed in September 2024
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Reviewed: September 24, 2024
Terri
Canada3 Reviews9.0“Great stay, good value, very clean”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Location was not the best, but a short drive to downtown and Neyland Stadium
Very clean room, comfortable and lots of space
Stayed in September 2024
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Reviewed: September 24, 2024
Jennifer
United States9 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Very clean and up to date. Beds were very comfortable. Breakfast was wonderful!
Stayed in September 2024
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Reviewed: September 17, 2024
Ryan
United States5 Reviews9.0“Would stay there again”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing walking distance to property. Not a problem if you have a car
Very clean, modern and convenient to highway
Stayed in September 2024
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Reviewed: August 9, 2024
Erika
United States31 Reviews4 helpful votes9.0“Very good stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Property is newly remodeled and looks great.
Stayed in August 2024
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Reviewed: June 17, 2024
Soynia
United States10 Reviews10Exceptional- • Business trip
- • Couple
- • King Room with Mobility Access and Bathtub with Grab Bars, Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The pool water was so cold during the day so we went back that evening and it was much better, we were bonding with other guests too, then the front desk man came and made us get out at 10. I just thought it would've been nice if he'd allowed us to stay longer since we were all mature adults
I'd really prefer breakfast hours till 11
Stayed in June 2024
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Reviewed: August 23, 2025
Allison
United States3 Reviews7.0“It was honestly a 7”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No paper towels, no utensils
Reasonably priced
Stayed in August 2025
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Reviewed: August 2, 2025
Catherine
United States1 review3.0“People were kind, especiallly Sheila who worked breakfast, but would not stay again.”- • Business trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
When we walked into our room I wanted to run. The smell blew us away. We wanted to leave that minute but didn’t want to lose our money since it was paid for. A very, very strong cleaner that was not a pleasant smell or it was covering a not so pleasant smell. I’m allergic to most odors so I didn’t think I’d be able to breathe but my allergy meds helped. Humidity was so high even with air on as low as we could. The bed was bumpy, the coverlet top blanket material was so picked and thin. I will say it looked clean which is the only reason we were able to stay. The LVP was sticky (cleaner we believe) so we never took our shoes off. The only other complaint was I wish they had told us the time for breakfast when we checked in or what was available for us like coffee/tea. We saw it as we walked to the elevator so we assumed it was free. There was no mention of breakfast time and we missed breakfast the first day.
The staff were friendly and helpful. Bathroom was clean.
Stayed in July 2025
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Reviewed: May 1, 2025
Bretth
New Zealand14 Reviews1 helpful vote2.0“Would not return”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 5 nights
Extremely frustrating. The listing shows a full kitchen, but there’s nothing provided to actually use it — no utensils, no cutlery, no plates, no pots, nothing. It made the space completely unusable and feels very misleading based on the photos. If you're going to include a kitchen, at least provide the basics. Otherwise, be upfront so guests can plan accordingly.
The bed was great and the staff friendly
Stayed in April 2025
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Reviewed: December 14, 2024
Donna
United States4 Reviews7.0“I only stayed there for one night to attend a college graduation the next day. My stay was pleasant.”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They charged the card I had on file to HOLD the room. I requested to pay at the property with another card. The card on file was charged before I got there! It overdrew my account! That was a huge inconvenience!! The property has three hotels in one: From the street you see Red roof Inn! Then you have to drive into the parking lot to see the Laquita hooked to the other side! Then the Hawthorn extended stay(which was where I had reservations) was bearly able to be seen at the very end!! I drove around the property and could not see it. Then I finally called in and they told me to come to the Laquita!! People should be told these things before coming there!! The elevator made a loud scary noise! I thought I was going to get stuck in it!!
It was clean. The breakfast was pleasant.
Stayed in December 2024
