It was the perfect hotel for what we were looking for. The two women who ran it were amazing and very friendly.

Stayed in April 2025

The location is ideal in the French Quarter and the staff always treats us like family and makes us feel right at home. There's nowhere else I'd consider staying in NOLA.

Stayed in April 2025

Those evil stairs lol but I was warned!

The property was close to everything that we wanted to do!! Such a stunning place!!

Stayed in March 2025

Location was perfect!! The staff were exceptional! The balcony facing the street topped everything!

Stayed in March 2025

Low 4G/5G/wifi reception. Other than that - perfect.

The place is at prime location and Has a great vibe with all the haunted theme concept. The staff give the feeling like you’re part of their family which made it amazing. Very recommended.

Stayed in February 2025

The court yard with fire pits was great and the staff was so friendly and informative

Stayed in November 2024

Location was amazing everything within a 5 minute walk. Will only stay at the haunted hotel!! I love everything about it staff is amazing and the beds are so clean and comfortable feels like home there!!!

Stayed in October 2024

Having to leave so soon

I loved the ambiance and decorations throughout the courtyard and the interior. Felt very much at home

Stayed in September 2024

We liked everything

Historic and beautiful property. Very close to all the cities amenities.

Stayed in July 2024

There were 9 of us in 4 rooms and we really enjoyed the courtyard. The rooms were large and the reception staff was excellent. There was a kitchen available for use and a great coffee and pastry shop next door.

Stayed in May 2024

The staff are absolutely amazing. Due to a booking issue, we thought that we were out of luck in regards to needing two beds. The staff went above and beyond. We were first pleasantly surprised at their response time and friendly, welcoming personalities. These ladies were always smiling! Then, they stepped up in preparing the room for an extra bed. The booking issue was the booking sites fault and not theirs, but they still took it on and fixed it! The entire time we felt as though they genuinely cared about not only our time at the hotel but also throughout the whole city. The rooms were clean and beds were comfy. Location, location, location. We were in walking distance of everything within the French quarter. As three young people looking to wobble back to our room, it was very easy to make it back safely. We will be back!

Stayed in February 2024

We honestly couldn't find anything to fault during our stay - everything was fantastic! If we were to suggest one improvement, it would be to consider adding some additional coat hooks around the room. During our week-long stay, there was a particularly rainy day, and having extra hooks would have been convenient for hanging wet clothes separately from our dry wardrobe items.

Our stay at "The Haunted Hotel" during Mardi Gras week was nothing short of incredible! From the moment we arrived, the exceptional staff made us feel right at home. Their welcoming and helpful demeanor truly enhanced our experience, and Christina, in particular, stood out as super helpful. She went above and beyond to make sure we had everything we needed, from providing insightful tips for activities and restaurants to being readily available whenever we had a question or request. The location of the hotel couldn't have been better. Nestled between the vibrant Bourbon Street and the lively Frenchman Street, it struck the perfect balance, allowing us easy access to the best bars and attractions without being overwhelmed by the crowds. We stayed in room B5 in the lower courtyard, which was not only comfortable but also conveniently located for enjoying the courtyard during the hot weather. The hotel's ambiance perfectly complemented the spirit of New Orleans. Embracing the history of the New Orleans Axeman, the atmosphere was both intriguing and welcoming. Despite being in the midst of Mardi Gras festivities, the street itself remained quiet and safe, providing a peaceful retreat when needed. Our room exceeded our expectations in terms of comfort and amenities. The spacious bathroom with twin sinks was a nice touch, and the bed was incredibly comfortable. We appreciated the fridge for keeping our drinks cold, the coffee machine for our morning pick-me-up, and the large TV for unwinding after a day of exploring. The highlight for us was the expansive courtyard, which offered a cool respite from the New Orleans heat. It would undoubtedly be the perfect spot for pre-drinks with a larger group. Thanks so much! - Gavin & Megan

Stayed in February 2024

Only complaint that I had is we stayed in room five and the mattress was so hard. It was very hard to sleep other than that everything was awesome.

Loved everything about the property. Staff was excellent rooms for very clean. The location of the property was perfect and the value was great.

Stayed in February 2024

Honestly nothing! Loved the stay

Great location - super close to everything in the French quarter

Stayed in December 2023

Everything was great

Staff was superb- friendly, accommodating. Rooms and balcony were superb.

Stayed in November 2023

When booked it showed i booked 2 beds, when we got to room it was just one double bed and there were 3 of us and room was to small to inflate air mattress, when i asked i was told all rooms are same rate no matter size or how many beds and next time i need to call and make sure i tell them i need 2 beds and dont give it away to anyone that gets to property to get in before i do

Location was great , staff was amazing and helpful

Stayed in October 2023

Staff were fantastic, very knowledgeable about the local area and restaurants etc. Able to give you all the haunting details.

Stayed in November 2023

On the one night night it got very cold it’s an old building and drafty. I’m sure it’s cold in the winter.

The property is beautiful. I love the patio area with the fire pits. The option to enjoy the outdoors and relax was great. Our room had unbelievable graffiti style paint that was very cool.

Stayed in November 2023

No instructions on what to do on arrival out of hours… managed to call them and was great from there

It was amazing, we had a great room with balcony overlooking the street so could watch the tour guides! Loved it… the history of the hotel Is so interesting and the decorated courtyard for Halloween was brilliant…. the two Christina’s on Reception were just amazing, so friendly and helpful, they go out of their way to assist - and give great hugs!!

Stayed in October 2023

Bed was too hard for my liking. Woke up sore.

Love that it was gated. Felt safe.

Stayed in July 2023

It was great keep up the good work

Very good presentation staff and guess was great I will stay again.

Stayed in July 2023

Did not have a restaurant or cafe

The staff was friendly It was very clean

Stayed in March 2023

Staff was wonderful and made every attempt to make our stay as fun and accommodating as possible.

Stayed in May 2023

honestly, everything was amazing

staff was welcoming, the ambiance fit the theme.

Stayed in March 2023