Excellent food & Staff

Stayed in August 2025

The staff and location is amazing to downtown. Room is fantastic.

Stayed in June 2025

We waited 15 minutes for our bill at the bar after asking. When I got up to ask another bartender, I got snipped at by a little brunette with glasses. When the manager started to help us she told him we had just asked for it! The other staff were very kind and the valets outside were great. The maid walked in at 9:00 am without knocking. And, again at 9:45. Also, they were knocking around in the room right above us at 11:00pm. The bathroom counter objects had not been dusted in weeks, neither were the lampshades.

The latte was good, and the selection of breakfast was, also. The room was spacious, and the beds were very comfortable. The valets were excellent greeters as were the hosts at the check in desks.

Stayed in June 2025

No pool

Location

Stayed in May 2025

We didn't stay long enough

The staff was extremely helpful, from the valets outside to the concierge and wait staff at the bar. We stumbled into Franklin's street festival which was a bonus....great town with plenty to walk to

Stayed in April 2025

I didn't like that I had to pay for parking in the garage closest to the Harpeth. I was told later by the staff that I could park down the road at the public parking garage for free.

I liked the closeness to downtown. I enjoyed the room amenities. Large shower and positioning of the bed in the room. I like the balcony and the availability of food and drinks within the Harpeth.

Stayed in May 2025

Charming and great location. Also the live music and bar was a great touch.

Stayed in January 2025

Beautifully decorated for the holidays…lots of comfy nooks to enjoy relaxing in…room was lovely and comfortable…

Stayed in December 2024

we went to bar once we were checked in , 3 bar staff, one new team member corey. crazy bad attention to service-bar not full. maybe 10 patrons. we ordered white wine, none cooled, ok, we said bring it in a wine chiller with ice it would be ok, tick tick tick, 20min later and a fairly audible request for bar member to deliver order bottle of wine to where we were seated, we were told new team member in training, cool, -not our problem, trainer, step up!. took a few more min to order food, which was fine by the way. just a bummer vibe at the bar. we were hangry, yet trying to be friendly customers.

Stayed in December 2024

Nothing it was fantastic

Beautiful

Stayed in August 2024

Friendly and convenient hotel. Very friendly, helpful staff. Great location and easy walking distance to everything. Lobby had great spaces for family/friends to meet up together outside of individual rooms.

Stayed in August 2024

the staff at the McGavocks coffee shop were friendly and extremely helpful. Even though I only had a bagel, the food was fresh and tasted wonderful. Oh, and the coffee was perfect.

Stayed in July 2024

the staff was great. great experience overall

Stayed in August 2024

Their pillows were awful

Location was perfect for seeing downtown Franklin

Stayed in August 2024

Valet parking is expensive

Overall, one of the best hotels I’ve ever experienced.

Stayed in August 2024

The Staff at this hotel is wonderful. They were so helpful and kind. There is a delicious coffee shop attached to the hotel. The location can't be beat! Great stay overall.

Stayed in August 2024

We ordered room service breakfast and it was delicious. However, it was terribly expensive. I wouldn't choose to get breakfast there in the future because of the cost. Also made the mistake of ordering from the restaurant for dinner. The cost was ridiculous. This is the only thing we didn't like.

Our stay was fabulous! Lauren was my contact and she went above and beyond to make our stay perfect. We were there with two 8 yr. old granddaughters for an American Girl Tea Party. Lauren made our arrival so special for the girls, making the bed up with pink sheets, having a snack tray for the girls, and wine in the frig for us, a welcome sign with the girls' names, balloons, even setting up some cute doll beds with matching pj's laid out on the beds. I had to provide the pink sheets, doll beds, & pj's, but Lauren set it all up beautifully, even laundering the new pink sheets before putting them on the girls' bed. The girls were thrilled everything when we walked in the room. We have only rave reviews for Lauren and The Harpeth!

Stayed in June 2024

Everything was beautiful. Great place to stay. Wonderful staff, very accommodating. Room was perfect. We enjoyed our stay very much.

Stayed in July 2024

We didn't know there was breakfast in the main restaurant. The breakfast and the coffee shop was not that great.

Stayed in July 2024

Beautiful facility

Stayed in July 2024

I didn't get to stay longer

The hotel was amazing and even though the room I booked on booking didn't match the pictures because it showed a soaker tub and it did not have one in that room the hotel upgraded my room with no additional costs!

Stayed in July 2024

N/A

Small town feel.

Stayed in June 2024

NA

Wonderful hotel and friendly staff. The attached coffee shop was great, nice menu and excellent coffee. Hotel is within walking distance to shops and several restaurants. Valet parking pricy but very efficient staff. Will definitely return.

Stayed in April 2024

Price

Location to downtown and the amenities in the hotel.

Stayed in April 2024