Reviews of Hampton Inn & Suites Panama City Beach-Pier Park Area 3 stars
13505 Panama City Beach Parkway, Panama City Beach, FL 32407, United States
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBoth were great
Everything was fine.
Dear King, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcome, and we look forward to your next visit! Best, Carrie White General Manager
Dear King, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcome, and we look forward to your next visit! B… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewI liked everything about this hotel from checking in to checking out everything was easy access the rooms was very clean the beds was very comfortable I didn't attend breakfast but I'm quite sure it was good,
The only dislike was I booked through booking.com and when I booked online I booked a king size suites but I was given a queen suites and I talked with the receptionist at the front desk and they informed me that I needed to contact booking.com because they were sold out of the king suites and they didn't know why they would advertise a king suites when they only had Queens and they charged me $274 and the couple that was with me had the same suite and was charged 264 that's the dislike.
Dear Kleyshaelyn, Thank you for taking the time to share your experience at our Hampton Inn & Suites. We're pleased to hear that you found our check-in and check-out processes quick, that you enjoyed our fresh hotel atmosphere, and that you liked your room. However, we apologize for the issue with your room location. Your reservation was made and paid for through a third-party discount website. We do our best to honor room location requests, so I’m sorry that we fell short in this instance. We hope you will consider visiting us again for a perfect stay, and I am confident that we can provide that for you. Best, Carrie White General Manager
Dear Kleyshaelyn, Thank you for taking the time to share your experience at our Hampton Inn & Suites. We're pleased to hear that you found our check-in and check-out processes quick, that you enjoyed our fresh hotel atmosphere, and that you… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEveryone is so nice and accommodating.
Nothing so far.
Dear Tasha, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Carrie White General Manager
Dear Tasha, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your… Show more
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewBook the room a week before we were to check in. 30 minutes before checking the hotel call me saying they don't have a room for us. Very disappointed they know that they where over booked .before I booked and waited 30 minutes before checking left my family without a room . There where no hotels available in town. Had to drive hour and half out of town to find another hotel. Staff was very rude over the phone.
Dear Joyce, We sincerely regret your experience and apologize for not having a room ready upon your arrival. We genuinely care about our guests, and our staff works very hard to ensure every customer is happy. Unfortunately, there are times when our efforts fall short, despite our best intentions. I am truly sorry we let you down. I will share your comments with our team to help us improve. We strive to meet our high standards and are continuously working to enhance the quality of service we provide. I hope you will give us another opportunity to deliver the exceptional stay that our guests have come to expect. Once again, I sincerely apologize for any stress we caused, and I appreciate you taking the time to share your feedback. Thank you. Sincerely, Carrie White General Manager
Dear Joyce, We sincerely regret your experience and apologize for not having a room ready upon your arrival. We genuinely care about our guests, and our staff works very hard to ensure every customer is happy. Unfortunately, there are time… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClose enough to beach to walk. Beds were comfortable. Room was spacious. Breakfast was good.
Had little ones, thought the splash pad wasn't working the whole time. The day we left we figured out you do have to go over and manually turn it on. It does work.
Dear Amy, We truly appreciate your decision to stay with us for your family trip! It warms our hearts to know you enjoyed our central location and welcoming rooms. However, we sincerely apologize for any miscommunication regarding the splash pad and are committed to ensuring a seamless experience for you in the future. We would be delighted to welcome you back for another enjoyable and memorable stay with us. Best, Carrie White General Manager
Dear Amy, We truly appreciate your decision to stay with us for your family trip! It warms our hearts to know you enjoyed our central location and welcoming rooms. However, we sincerely apologize for any miscommunication regarding the spla… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location. Good breakfast. Nice staff.
Dear Anonymous, It sounds like your stay was wonderful from beginning to end! Thank you for choosing to stay with us in Panama City Beach. We're thrilled to hear that you enjoyed our convenient location, delicious breakfast, and welcoming staff. We appreciate your feedback, and we hope to host you again soon. Best, Carrie White General Manager
Dear Anonymous, It sounds like your stay was wonderful from beginning to end! Thank you for choosing to stay with us in Panama City Beach. We're thrilled to hear that you enjoyed our convenient location, delicious breakfast, and welcoming … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBeautiful Property, very clean. Staff was super nice
Dear Lori, We are delighted to hear that our guests would choose to stay with us again. It brings us joy to know that you found our rooms inviting, our hotel fresh, and our staff welcoming. We truly enjoyed hosting you and look forward to your next visit. Best, Carrie White General Manager
Dear Lori, We are delighted to hear that our guests would choose to stay with us again. It brings us joy to know that you found our rooms inviting, our hotel fresh, and our staff welcoming. We truly enjoyed hosting you and look forward to y… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewMy fault , intended to hear wave crashing on beach drinking my cup of coffee. And seeing the sun set. I booked the wrong location. Didn't even realize you had a location on back Beach rd.
Dear Wilma, Thank you for taking the time to write this review. We're sorry for any miscommunication or lapse with the hotel you booked. There may be some confusion with another property nearby. Thank you for taking the time to share your thoughts; we appreciate your help in clarifying the situation. We enjoyed hosting you. Best, Carrie White General Manager
Dear Wilma, Thank you for taking the time to write this review. We're sorry for any miscommunication or lapse with the hotel you booked. There may be some confusion with another property nearby. Thank you for taking the time to share your … Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe room was very big with comfortable beds.
The view was blocked and only a foot of viewing was available. It was on the second floor and somehow was behind the entrance facade
Dear Lisa, Thank you for reaching out to us. We truly appreciate you sharing your experience. We’re delighted to hear that you found our beds comfortable, our rooms spacious, and enjoyed our delicious breakfast options. However, we sincerely apologize that your view did not meet your expectations. We appreciate you choosing to stay with us, and we hope to have the opportunity to host you again soon. Best, Carrie White General Manager
Dear Lisa, Thank you for reaching out to us. We truly appreciate you sharing your experience. We’re delighted to hear that you found our beds comfortable, our rooms spacious, and enjoyed our delicious breakfast options. However, we sincere… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewFriendly staff!
N/A
Dear Earlette, We genuinely appreciate your thoughtful review and outstanding rating! It brings us immense joy to know that our Hampton Inn & Suites suited your travel needs so well. We’re thrilled you experienced our friendly staff and enjoyed our secure, central location. It was truly a pleasure to host you, and we eagerly anticipate welcoming you back on your next visit. Best, Carrie White General Manager
Dear Earlette, We genuinely appreciate your thoughtful review and outstanding rating! It brings us immense joy to know that our Hampton Inn & Suites suited your travel needs so well. We’re thrilled you experienced our friendly staff and en… Show more
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewPlenty of easy parking spots
If you're on a golf cart or scooter rental, it's a little dangerous to get back to front beach road.
Dear Thomas, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Carrie White General Manager
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery good breakfast and a comfortable room.
Kids running up and down the hallway at midnight was very annoying. Room was very expensive when compared to other hotels within a 2 mile radius.
Dear Anonymous, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcome as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Carrie White General Manager
Dear Anonymous, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcome as… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was good. The room was very clean. Will definitely stay when we are back in the area!
Nothing!
Dear Anonymous, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Hampton Inn & Suites Panama City Beach, I want to thank you so much for your business, and please come back soon. Best, Carrie White General Manager
Dear Anonymous, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Hampton Inn & Suites Panama City … Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewClean rooms
Price
Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms. Please plan to visit us again the next time you travel to Panama City Beach. Best, Carrie White General Manager
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewEverything was good 💯💯💯
There wasn't anything to not like
Dear Johnny, Thank you so much for sharing your kind words about your experience with us here at Hampton Inn & Suites Panama City Beach-Pier Park. We are delighted that you had an impeccable experience and that you took the time to let other potential guests know that a great stay awaits them here. Hosting you was our pleasure, and we hope you return for another excellent stay in the future. Best, Carrie White General Manager
Dear Johnny, Thank you so much for sharing your kind words about your experience with us here at Hampton Inn & Suites Panama City Beach-Pier Park. We are delighted that you had an impeccable experience and that you took the time to let oth… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIt was very clean
Dear Lorinda, Thank you so much for choosing to stay with us! We're thrilled to hear that you found our accommodations clean. Keeping everything fresh is one of our top priorities. We truly appreciate your feedback and hope to welcome you back soon for another fantastic stay! Best, Carrie White General Manager
Dear Lorinda, Thank you so much for choosing to stay with us! We're thrilled to hear that you found our accommodations clean. Keeping everything fresh is one of our top priorities. We truly appreciate your feedback and hope to welcome you … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewClean sheets
Staff didn't clean room daily. Our trash was overflowing and no towels. Shower had no pressure door didn't close.
Dear Misty, Thank you for choosing to stay with us. We do offer daily housekeeping upon request, and we regret that we did not inform you upon your arrival. I understand how important these details are for a comfortable stay. Your feedback is invaluable, and we genuinely appreciate it. We hope to have the opportunity to welcome you back in the future for an even better experience. Sincerely, Carrie White General Manager
Dear Misty, Thank you for choosing to stay with us. We do offer daily housekeeping upon request, and we regret that we did not inform you upon your arrival. I understand how important these details are for a comfortable stay. Your feedback … Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified review