Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Tennessee hotel reviews
  4. Smyrna hotel reviews
  5. Reviews of Hampton Inn & Suites Nashville-Smyrna

Reviews of Hampton Inn & Suites Nashville-Smyrna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2573 Highwood Boulevard, Smyrna, TN 37167, United States

#3 of 17 hotels in Smyrna

Guests' Choice

Review Score

Based on 140 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 7, 2025

    10
    Comfort, attentiveness, and cleanliness
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Andre and April were exceptional and very welcoming upon our arrival. I am definitely coming back here next time I take a trip down to Tennessee. You don’t really come by people like them. -amazing customer service -comfort - clean

    Stayed in August 2025

  • Reviewed: May 31, 2025

    8.0
    HamptonSmyrna
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were rather small but that isn't a huge deal.

    The breakfast and friendliness of Mary at the front desk was great.

    Stayed in May 2025

  • Reviewed: May 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Na

    Locations and the staff were excellent

    Stayed in May 2025

  • Reviewed: February 15, 2025

    9.0
    Very good
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Heating unit....keep resetting to lower temperature

    Stayed in February 2025

  • Reviewed: January 31, 2025

    10
    Awesome
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Clean and close

    Stayed in December 2024

  • Reviewed: January 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was cold and property needs ice machines

    the front desk staff

    Stayed in January 2025

  • Reviewed: December 31, 2024

    9.0
    It was good
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The Courteous Service .

    Stayed in December 2024

  • Reviewed: December 15, 2024

    9.0
    We had a great stay
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very good had the right breakfast items

    Stayed in December 2024

  • Reviewed: November 16, 2024

    9.0
    Very spacious and right off the interstate
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    Our room smelled a teeny bit musty. The fan on the A/C unit never turned off, even though the air temperature did vary to maintain the room at a constant temperature. The elevator was a bit rough, but it worked.

    Our king bed room was very spacious. The breakfast had a lot of variety and the area was spacious with plenty of seating. The location was immediately off the interstate with a Cracker Barrel two buildings away.

    Stayed in November 2024

  • Reviewed: November 12, 2024

    8.0
    My stay was inviting and comfortable
    • Leisure trip
    • Solo traveler
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast while understand is basic was lacking a lot of supplies reportedly due to shipments. Which I believe is true but also I believe is in part to not ordering in a timely manner

    The staff was amazing!

    Stayed in November 2024

  • Reviewed: October 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was tasty, but several items were not refilled in a timely manner or guests needed to ask. Surprised the coffee area was not tidy. I'm not complaining, Hampton usually sets the bar high and you don't see this.

    The front desk staff were awesome. Very friendly & polite.

    Stayed in October 2024

  • Reviewed: October 8, 2024

    8.0
    Thank you for your hospitality
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Clean, friendly staff. Nice location.

    Stayed in October 2024

  • Reviewed: October 1, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows weren’t very comfortable.

    Cleanliness and staff friendliness.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    8.0
    Nice stay for what we needed/desired-mattress was only uncomfortable issue
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was horrible, very disappointing- breakfast wasn’t very tasty.

    Gideon Bible was available. Location was easy to get to, cleanliness, pleasant interaction with employees. Nice room size,

    Stayed in September 2024

  • Reviewed: September 4, 2024

    8.0
    Grest
    • Solo traveler
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking not lit well enough at night/ dusk

    They were so friendly and concerned. I was moving out of state after my husband’s death. My house had sold and the movers came to get my furniture.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    10
    Highly Recommend!
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything! Great stay!

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much to not like here, its above average place to stay.

    Location to the highway, quiet, very comfortable.

    Stayed in July 2024

  • Reviewed: June 25, 2024

    8.0
    Overall, just fine. Front desk staff was outstandingly friendly!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More than just adequate, but the shower soap dispenser was empty, the toilet handle was barely operable, and we couldn’t close the full blinds without obscuring the A/C vents.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    7.0
    Overall it was a nice hotel with the best staff, party noise should be kept to a minimum out of respect for paying guest
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a graduation party in the lobby that was going on from the time we checked in to around 10. And it was LOUD, you couldn’t call anyone in the lobby downstairs because you couldn’t hear. The part that I didn’t like is my room was directly above the party. We had to get up early for a tournament and I really needed to be asleep sooner than I was able to. I paid a lot of money for the stay- if I would have known this was going to be a thing I would have stayed next door at another hotel , it was too loud.

    The staff was absolutely great. Very polite and friendly. This was my favorite part of the stay.

    Stayed in June 2024

  • Reviewed: May 30, 2024

    7.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff in the morning at check out was very helpful. We mentioned two problems at check out (very sticky and dirty floors in our room and metal parts sticking out of the side of both beds, located in a place where we all hurts ourselves). Of course we could have mentioned it earlier, but we didn't realize how bad it was until we got all settled in and were ready for bed. Staff at check out made a report about it and promised it would be looked at shortly. Also promised to get back me about it, but so far (our stay was 3 weeks ago) haven't heard from anyone.

    Convenient location, very helpful staff, nice indoor swimmingpool for the kids.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They took us in no problem after the disaster at the other motel offered us water and a small Discount and they did not have to the staff was so friendly and the rooms ever very nice and clean there was one issue and they fixed it right away

    Stayed in May 2024

  • Reviewed: March 16, 2024

    7.0
    Overall a good experience.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom door is a very odd duel closet door design where you can’t close it tightly as everyone in the room hears your activity. There was no maid service in between our two day stay when every other Hampton did.

    Location and access to the highway.

    Stayed in March 2024

  • Reviewed: February 15, 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in time was too late and then delayed.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast staff was not very friendly

    Mary at the front desk was fabulous. Room was clean and comfortable.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: