2573 Highwood Boulevard, Smyrna, TN 37167, United States
#3 of 17 hotels in Smyrna
Guests' ChoiceBased on 140 hotel reviews
8.5Cleanliness
9.1
Comfort
8.6
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.5
Free Wifi
9.5
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End of dialog contentReviewed: August 7, 2025
Karina
United StatesAndre and April were exceptional and very welcoming upon our arrival. I am definitely coming back here next time I take a trip down to Tennessee. You don’t really come by people like them. -amazing customer service -comfort - clean
Stayed in August 2025
Reviewed: May 31, 2025
Ramey
United StatesThe pillows were rather small but that isn't a huge deal.
The breakfast and friendliness of Mary at the front desk was great.
Stayed in May 2025
Reviewed: May 28, 2025
Donna
United StatesNa
Locations and the staff were excellent
Stayed in May 2025
Reviewed: February 15, 2025
Tony
United StatesHeating unit....keep resetting to lower temperature
Stayed in February 2025
Reviewed: January 31, 2025
Massey
United StatesN/A
Clean and close
Stayed in December 2024
Reviewed: January 16, 2025
Leesa
United Statesbreakfast was cold and property needs ice machines
the front desk staff
Stayed in January 2025
Reviewed: December 31, 2024
Tyler
United StatesThe Courteous Service .
Stayed in December 2024
Reviewed: December 15, 2024
Bob
United StatesNothing
Very good had the right breakfast items
Stayed in December 2024
Reviewed: November 16, 2024
Jon
United StatesOur room smelled a teeny bit musty. The fan on the A/C unit never turned off, even though the air temperature did vary to maintain the room at a constant temperature. The elevator was a bit rough, but it worked.
Our king bed room was very spacious. The breakfast had a lot of variety and the area was spacious with plenty of seating. The location was immediately off the interstate with a Cracker Barrel two buildings away.
Stayed in November 2024
Reviewed: November 12, 2024
Heather
United StatesThe breakfast while understand is basic was lacking a lot of supplies reportedly due to shipments. Which I believe is true but also I believe is in part to not ordering in a timely manner
The staff was amazing!
Stayed in November 2024
Reviewed: October 16, 2024
Noreen
United StatesBreakfast was tasty, but several items were not refilled in a timely manner or guests needed to ask. Surprised the coffee area was not tidy. I'm not complaining, Hampton usually sets the bar high and you don't see this.
The front desk staff were awesome. Very friendly & polite.
Stayed in October 2024
Reviewed: October 8, 2024
Angela
United StatesClean, friendly staff. Nice location.
Stayed in October 2024
Reviewed: October 1, 2024
Karen
United StatesPillows weren’t very comfortable.
Cleanliness and staff friendliness.
Stayed in September 2024
Reviewed: September 25, 2024
Stevecandy
United StatesMattress was horrible, very disappointing- breakfast wasn’t very tasty.
Gideon Bible was available. Location was easy to get to, cleanliness, pleasant interaction with employees. Nice room size,
Stayed in September 2024
Reviewed: September 4, 2024
Sandra
United StatesParking not lit well enough at night/ dusk
They were so friendly and concerned. I was moving out of state after my husband’s death. My house had sold and the movers came to get my furniture.
Stayed in August 2024
Reviewed: August 5, 2024
Bruce
United StatesEverything! Great stay!
Stayed in August 2024
Reviewed: August 4, 2024
Noah
United StatesNot much to not like here, its above average place to stay.
Location to the highway, quiet, very comfortable.
Stayed in July 2024
Reviewed: June 25, 2024
Sarah
United StatesMore than just adequate, but the shower soap dispenser was empty, the toilet handle was barely operable, and we couldn’t close the full blinds without obscuring the A/C vents.
Stayed in June 2024
Reviewed: June 10, 2024
Crystal
United StatesThere was a graduation party in the lobby that was going on from the time we checked in to around 10. And it was LOUD, you couldn’t call anyone in the lobby downstairs because you couldn’t hear. The part that I didn’t like is my room was directly above the party. We had to get up early for a tournament and I really needed to be asleep sooner than I was able to. I paid a lot of money for the stay- if I would have known this was going to be a thing I would have stayed next door at another hotel , it was too loud.
The staff was absolutely great. Very polite and friendly. This was my favorite part of the stay.
Stayed in June 2024
Reviewed: May 30, 2024
Esther
NetherlandsThe staff in the morning at check out was very helpful. We mentioned two problems at check out (very sticky and dirty floors in our room and metal parts sticking out of the side of both beds, located in a place where we all hurts ourselves). Of course we could have mentioned it earlier, but we didn't realize how bad it was until we got all settled in and were ready for bed. Staff at check out made a report about it and promised it would be looked at shortly. Also promised to get back me about it, but so far (our stay was 3 weeks ago) haven't heard from anyone.
Convenient location, very helpful staff, nice indoor swimmingpool for the kids.
Stayed in May 2024
Reviewed: May 28, 2024
Rena
United StatesThey took us in no problem after the disaster at the other motel offered us water and a small Discount and they did not have to the staff was so friendly and the rooms ever very nice and clean there was one issue and they fixed it right away
Stayed in May 2024
Reviewed: March 16, 2024
Edward
United StatesThe bathroom door is a very odd duel closet door design where you can’t close it tightly as everyone in the room hears your activity. There was no maid service in between our two day stay when every other Hampton did.
Location and access to the highway.
Stayed in March 2024
Reviewed: February 15, 2024
Tony
United StatesCheck in time was too late and then delayed.
Stayed in February 2024
Reviewed: December 31, 2023
Joyce
United StatesThe breakfast staff was not very friendly
Mary at the front desk was fabulous. Room was clean and comfortable.
Stayed in December 2023
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