Reviews of Hampton Inn & Suites Memphis-Wolfchase Galleria 3 stars

No issues, delays, or interruptions. Fast, efficient, professional staff. Enjoyable, tasteful breakfast.

Only temporary/small gripe: Some of the parking area was temporarily under remodeling and only having front and back entry points produced a maze type situation.

Breakfast was not far the best

The parking being blocked at night

It was ok

That staff was letting family members go to the pool by the dozens i seen plenty of people driving up and parking and going swimming that didn't have rooms i no this because I asked some of them and they said they cousin worked there so it was not enjoyable for me and my wife would like for someone to call me 502 830 2187 Richard killebrew

Close to everything didn’t have to go far to eat or places to go

Breakfast was sparce at 8 o'clock. No pastries, muffins or bread just bagels. The eggs looked dried out like yesterdays, no fruit so had yogurt and left. Not the usual Hampton quality.

The check in was terrible. The front desk clerk was no where to be found. We coughed, talked louder, went looking for someone....anyone! but couldn't find anybody. So we called the phone number on our reservation and he came running from the back!! Never welcomed us just said are you checking in? Last name? Handed us our room cards and was gone! !! He never said anything about breakfast or maid service or anything.....just gone. We wanted to ask about restaurants in the area etc. , things to do etc. Will NOT recommend this place. It's not the usual HILTON QUALITY or the usual HILTON PROFESSIONALISM AND FRIENDLY STAFF!!

Everyone was very nice

There were no sheets for the pullout sofa. Only a blanket which had to be used to cover the blood stained matress

Location great that's why I chose. Check out was pleasant and courteous. Room clean and comfortable.

Check in unpleasant, women working kept me standing at desk for over 10 minutes while she was doing side work. I finally had to ask her if there was anyone working the and she said her. She knew I was there, but just ignored me until I said something. She didn't talk at all just took and gave. We had to find elevators on our own etc... very unprofessional and unpleasant women.

Great location and nice breakfast selection. I was given the option to have my room cleaned after the first day.

There was a strange smell coming from near the fridge area like someone let their pet pee near there.

Breakfast and the people

The pillows they were too soft

Easy access. Great parking.

Unable to get a hotel manual. Front desk work not available

Breakfast options and cleanliness around the eating area was excellent! Servers were exceptional every day. COFFEE and TEA options daily throughout the night and day was a plus!!!!! Also, eating areas are right here and all around. Shopping is close as well! Hospital is within walking distance!

Getting charged x 3 different taxes for one room is not idea. Bathroom and sitting area in the suite was not cleaned properly. Stains were still on the corners of the floors and tub from previous people. There's a oil stain coming down the wall in the bedroom as well above the TV. Refrigerator does not get as cold. Stain on the couch that one person can sit on. Removed it and candy and skittles were stuck on it. Needs updated furniture and bathroom needs cleaning. Wifi kept going off so work could not be done. Overall, just need a good cleaning and attention to details.

The staff is always nice. I stay here quite often and every time they are awesome.

Sadly, my room was dirty this time. I was very shocked. The front sink had old food in it and the table was dirty and greasy. Out of all of times that I have stayed there, I’ve never had a problem with cleanliness

Staff was friendly. Clean facilities. Breakfast was great.

The bath tubs need a non slip mat for shower takers.