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  5. Reviews of Hampton Inn & Suites Memphis-Wolfchase Galleria

Reviews of Hampton Inn & Suites Memphis-Wolfchase Galleria 3 stars

2935 North Germantown Parkway, Memphis, TN 38133, United States

#12 of 111 hotels in Memphis

Guests' Choice

Review score

Based on 220 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 11 August 2025

    9.0
    Amazing and comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The parking being blocked at night

    Breakfast was not far the best

    Stayed in August 2025

  • Reviewed: 24 March 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in unpleasant, women working kept me standing at desk for over 10 minutes while she was doing side work. I finally had to ask her if there was anyone working the and she said her. She knew I was there, but just ignored me until I said something. She didn't talk at all just took and gave. We had to find elevators on our own etc... very unprofessional and unpleasant women.

    Location great that's why I chose. Check out was pleasant and courteous. Room clean and comfortable.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    Great location within walking distance of restaurants.
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was a strange smell coming from near the fridge area like someone let their pet pee near there.

    Great location and nice breakfast selection. I was given the option to have my room cleaned after the first day.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    7.0
    Comfortable and in the best accessible area for food, shopping and exploring
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Getting charged x 3 different taxes for one room is not idea. Bathroom and sitting area in the suite was not cleaned properly. Stains were still on the corners of the floors and tub from previous people. There's a oil stain coming down the wall in the bedroom as well above the TV. Refrigerator does not get as cold. Stain on the couch that one person can sit on. Removed it and candy and skittles were stuck on it. Needs updated furniture and bathroom needs cleaning. Wifi kept going off so work could not be done. Overall, just need a good cleaning and attention to details.

    Breakfast options and cleanliness around the eating area was excellent! Servers were exceptional every day. COFFEE and TEA options daily throughout the night and day was a plus!!!!! Also, eating areas are right here and all around. Shopping is close as well! Hospital is within walking distance!

    Stayed in March 2025

  • Reviewed: 3 January 2025

    7.0
    Nice stay! Would stay again if in the area.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 2 nights

    Breakfast offerings were good. We were in town for a funeral and stayed two nights but were not at the hotel much except to sleep. We would stay again if in the area. Nice stay.

    Stayed in October 2024

  • Reviewed: 23 December 2024

    7.0
    Great staff-rooms are good but could be better
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our first room had no working air and the shampoo n conditioner were empty. Thankfully, the staff were able to move us to a new room that had everything we needed.

    The staff! Very kind and helpful. The breakfast was amazing!

    Stayed in December 2024

  • Reviewed: 16 November 2024

    7.0
    Good
    • Couple
    • King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The room didn’t smell clean.

    It was ok.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    It was good bed was comfortable.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was great. I didn’t eat any breakfast not really a breakfast person.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    9.0
    I enjoyed everything.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything that I didn’t like about the property. However, they didn’t have my booking, which caused a delay in checking in.

    The room was very comfortable and the location was great.

    Stayed in October 2024

  • Reviewed: 8 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our bathroom wasn’t cleaned the best. Small body hairs were in the shower and on the soap dispenser.

    Room was a good size and comfortable. The complimentary breakfast was also good.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean no bugs or hair. Clean sheets and room.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The refrigerator had a drink in it from previous tenants.

    The bed was comfortable and the breakfast.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    7.0
    Ok for a basic 1 night stay, nothing special.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was cold serve yourself and not very good, plastic cutlery was horrendous.

    Place was clean and serve a purpose of sleeping one night, pool area was nice for kids and to relax

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Superb
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was exceptional. Desk clerks were great.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    My room was clean my daughter’s room wasn’t. The pool was good. The breakfast ran out of a lot of things and we were t
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    My daughter’s room had something smeared on the wall and the toilet hadn’t been cleaned very well. You could see that on the underside of the toilet, it had splash from someone else’s poop. And we could tell that someone had been in our rooms even though we had done not disturb signs on our doors.

    It was in a decent and safe neighborhood. It was close to shops and restaurants. The swimming pool was nice.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    A welcoming place to stay.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 2 nights

    Parking was a little tight for the type of vehicle that I travel in, but I managed it. Would like to have had a plain waffle for breakfast.

    Staff was very friendly and greeted me upon arrival. Room was clean and met my needs nicely. Breakfast at facility was helpful and convenient.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 4 nights

    The breakfast protein choices were very limited and high in salt and fat (except the yogurt, which had a lot of sugar in it). There was a club nearby, and the sound was a little annoying until I fell asleep. I'd ask for the other side next time.

    The hotel was in a great location for our activities. Staff were very friendly and helpful. The pool looked inviting, although we didn't have time to try it out.

    Stayed in June 2024

  • Reviewed: 7 May 2024

    9.0
    Enjoyable.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 4 nights

    Breakfast was basic. It is a downgrade on previous years.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    8.0
    We enjoyed it.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When we checked in that evening the bedroom temperature was 81 degrees. The A/C had flipped a breaker & no one could come fix until the next day.

    The room was very nice! All employees very friendly & helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Great rest stop after a long day
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No major complaints here

    The room was clean and very comfortable, my injured back definitely appreciated this bed! Full hot breakfast was good, also the best hotel coffee of my trip.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    My stay was just what I needed and will be back in a couple weeks!
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was nothing I didn’t like

    Staff was nice, it was clean, safe, comfortable

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was surprisingly good

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Family fun
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room mix up. First receptionist acted as if she could have cared less. Her last statement was ‘it’s better to book directly instead of through third party’.

    Breakfast was okay. Both day the staff at the breakfast bar was friendly. My room was not what I supposed to had according to Booking.com. Receptionist acted very nonchalant when I explained to her and showed her my upgrade I paid for. Long story short…. I did not get changed to another room nor did she try to help figure out my issue.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Check-in was a disaster. After booking and prepaying on Booking.Com, the hotel didn't have a record of the room being paid for and tried to bill me again. We finally worked it out, but it took a bit.

    The staff was friendly and did a great job. The room was clean and comfortable.

    Stayed in March 2024

Showing 1 – 25

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